Marketing and Sales

Tracking your customers is important so you can market your products or services more effectively to them.

This guide explains how to use SMS messaging for customer service. Text message marketing services sometimes offer this feature as well.

Without an effective sales process, your company's sales team is unlikely to reach its true potential.

Without an effective sales process, your company's sales team is unlikely to reach its true potential.

Short code texting offers businesses a way to send mass text messages to a wide audience.

A sales cadence helps establish a script and sequence sales reps can follow to land new clients.

Email blasts convey powerful messages and drive conversion quickly, as long as they're executed efficiently.

Email open rates are a critical metric to track, as they tell you a lot about the success of your marketing campaigns.

These six email marketing services offer some of the best templates for engaging your target audience.

Your email bounce rate is a key performance indicator that demonstrates how many subscribers aren't receiving your communications.

Email marketing is useless if your messages do not reach your intended audience.

When you're deciding on the components of your social media marketing strategy, one platform you might want to consider is Pinterest.

Many retirees turn side interests into income. Learn how to make money in retirement.

To determine how effective your content is, you need to measure and analyze its performance.

Learn about the different CRM metrics that are available and how to pinpoint the right metrics to track to propel your business to success.

These marketing strategies for small businesses can improve your engagement with potential customers in your local market.

Building a good business website will come with some costs. Find out what they are and what you need.

In an increasingly digital world, the amount of data a small business must parse gets larger by the year. Learn what big data means for your SMB.

Promoted tweets are a great way to increase sales and boost engagement on Twitter. Learn what they are and how they work; then get nine tips to help you run a successful promoted tweet strategy.

Success on Twitter requires more than just keeping your message within the character limit.

The reports your customer relationship management (CRM) tool can run offer important insights that can help your small business grow.

Our team has compared the best call center services for 2021. See up-to-date reviews for the top-rated answering services.

Our teams have compared the best answering services for 2020. See up-to-date reviews and prices for these top-rated services.

Your company's digital reputation can influence would-be customers. Here's how to make sure you make the right first impression online.

Contracts, lawyers and collections agencies are a few places to turn when you have clients who won't pay their invoices. Even better is to prevent the problem in the first place.

Looking for the best CRM software? We have easy-to-read, expert unbiased reviews and feature comparisons of the best and cheapest programs.

Compare the best text message marketing services and learn how to choose the best service for your company's needs.

Segmenting your email list can improve your ability to engage your target audience with email marketing campaigns personalized for them.

Find out why you need to respond to all your online reviews – not just the negative ones.

A/B testing lets you see which iterations of the same content get the most engagement from your target audience. This can help you boost your click-through and conversion rates.