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Article
Why Efficient Customer Service is Better Than Friendly
By Megan Ritter | January 21, 2015
You can't make everyone happy, that's the sad truth. Efficiency is the name of the game. Is your customer service streamlined and optimized
Article
Marketing Fail: 5 Customers That Want to Destroy Your Business
By Andrew McDermott | December 16, 2014
How do you attract loyal customers who are a pleasure to do business with, while repelling customers that want to destroy your business?
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Berkman Bottger Newman & Schein, LLP
Manhattan-based family and divorce law firm serving clients in New York City and Westchester, NY
Article
Is Text Messaging a Successful Customer Engagement Tool?
By Scott Gerber | January 03, 2014
Text messaging is clearly efficient for entrepreneurs. But does using it to connect with your customers cross lines? Find out from...