{"componentChunkName":"component---src-templates-articles-index-jsx","path":"/articles/game-changing-software-solutions-to-power-your-startup/","result":{"data":{"props":{"adsense":true,"adsenseMobile":null,"byLine":"","canonical":"https://staging.business.com/articles/game-changing-software-solutions-to-power-your-startup/","content":"<p>Startups and small businesses need more bang for their buck, so founders are picky when it comes to choosing core operational software.</p>\n<p>These high-performing options have user-friendly interfaces and offer multi-purpose features.</p>\r\n<p>Some may even fully integrate with your current systems and apps.</p>\r\n<p>The following entrepreneurs from <a href=\"http://yec.co/\" target=\"_blank\">YEC</a> hand-picked these software as being superior to similar versions on the market.</p>\r\n<p><img class=\"aligncenter full\" src=\"/images/content/55a/8380e3087b10a318b45a7/MailChimp.320by165.png\" sizes=\"668px, 100%\" srcset=\"/images/content/55a/8380e3087b10a318b45a7/MailChimp.1200by621.png 1200w, /images/content/55a/8380e3087b10a318b45a7/MailChimp.668by345.png 668w, /images/content/55a/8380e3087b10a318b45a7/MailChimp.320by165.png 320w\" alt=\"MailChimp Features Screenshot\" width=\"320\" height=\"165\" data-content-img-id=\"55a8380e3087b10a318b45a7\"></p>\r\n<p style=\"text-align: center;\"><i>Image via <a href=\"http://mailchimp.com/\" target=\"_blank\">Mailchimp</a></i></p>\r\n<h2><em>1. MailChimp</em></h2>\r\n<p>My company has used every email marketing platform under the sun through various client campaigns and <a href=\"http://mailchimp.com/\" target=\"_blank\">MailChimp</a> hands down is my favorite. We generate a good amount of our leads via our email campaigns, and everything from their split-testing to list segmenting capabilities are so simple to use. We try to get all of our clients to use MailChimp simply because it's so easy for them to grasp. – <a href=\"http://twitter.com/MDMJonathan\" target=\"_blank\">Jonathan Long</a>, <a href=\"http://www.marketdominationmedia.com/\" target=\"_blank\">Market Domination Media</a></p>\r\n<h2><em>2. Basecamp</em></h2>\r\n<p><a href=\"https://basecamp.com/\" target=\"_blank\">Basecamp</a> is at the center of everything we do. Without it, our team would have a much harder time keeping up with tasks, to-dos and important dates. Basecamp alleviates the need for literally dozens of emails a day and makes it super easy for everyone on the team to stay on the same page without interrupting others to ask questions. – <a href=\"http://twitter.com/brittanyhodak\" target=\"_blank\">Brittany Hodak</a>, <a href=\"http://www.zinepak.com/\" target=\"_blank\">ZinePak</a></p>\r\n<p><em>Related Article: </em><a href=\"http://www.business.com/management/how-to-improve-workplace-communication-to-further-success/\">How to Improve Workplace Communication to Further Success</a></p>\r\n<h2><em>3. Trello</em></h2>\r\n<p><a href=\"https://trello.com/\" target=\"_blank\">Trello</a> is the easiest way for our team to collaborate. It's simple, intuitive, and gets the job done. We can quickly add a new hire to our boards, and they will pick it up almost immediately. We use Trello in almost every aspect of our business: hiring, managing clients, business development and of course software development. – <a href=\"https://twitter.com/dansapozhnikov\" target=\"_blank\">Dan Sapozhnikov</a>, <a href=\"https://adgatemedia.com/\">AdGate Media LLC</a> </p>\r\n<p><img class=\"aligncenter full\" src=\"/images/content/55a/838933287b1af368b459b/shopify.320by154.png\" sizes=\"668px, 100%\" srcset=\"/images/content/55a/838933287b1af368b459b/shopify.1200by578.png 1200w, /images/content/55a/838933287b1af368b459b/shopify.668by322.png 668w, /images/content/55a/838933287b1af368b459b/shopify.320by154.png 320w\" alt=\"\" width=\"320\" height=\"154\" data-content-img-id=\"55a838933287b1af368b459b\"></p>\r\n<p style=\"text-align: center;\"><i>Image via <a href=\"http://www.shopify.com/\" target=\"_blank\">Shopify</a></i></p>\r\n<h2><em>4. Shopify</em></h2>\r\n<p>We love <a href=\"http://www.shopify.com/\" target=\"_blank\">Shopify</a>. Setting up our website was a breeze, tech support is amazing and the integration to countless apps makes it the gold standard for web-based retail. Our sales seamlessly integrate to our shipping software and QuickBooks, and lead generation integrates to MailChimp and Klaviyo. The mobile app is also amazing! It's an entrepreneur's dream. – <a href=\"http://www.twitter.com/orangemud\" target=\"_blank\">Josh Sprague</a>, <a href=\"http://www.orangemud.com/\" target=\"_blank\">Orange Mud</a></p>\r\n<h2><em>5. Searchmetrics</em></h2>\r\n<p><a href=\"http://www.searchmetrics.com/\" target=\"_blank\">Searchmetrics</a> is one piece of software that our company uses on a daily basis to come up with content that ranks and that people are searching for online. We focus our content around it, which gives purpose to every article we write. It's seriously one of the best software that I've ever used for content. – <a href=\"https://twitter.com/due\" target=\"_blank\">John Rampton</a>, <a href=\"https://due.com/\" target=\"_blank\">Due</a></p>\r\n<p><em>Related Article: </em><a href=\"http://www.business.com/content-marketing/5-tips-for-better-brand-content/\">Content Marketing: 5 Tips for Better Brand Content</a></p>\r\n<h2><em>6. Ryver</em></h2>\r\n<p><a href=\"http://www.ryver.com/\" target=\"_blank\">Ryver</a> is hands down the most useful tool I use. It covers the need for documented collaborative communication that software like Slack and HipChat are known for, but it also has many of the functions of Basecamp. Plus, it has an interface that is very user-friendly. It feels like a combination of Twitter and Facebook. That, all in one spot, makes for a winner in my book. – <a href=\"http://www.twitter.com/christiekerner\" target=\"_blank\">Christie Kerner</a>, <a href=\"http://www.launchmie.com/\" target=\"_blank\">Launch MiE</a></p>\r\n<p><img class=\"aligncenter full\" src=\"/images/content/55a/839203087b15e318b45ac/Help_Scout.320by158.png\" sizes=\"668px, 100%\" srcset=\"/images/content/55a/839203087b15e318b45ac/Help_Scout.1200by592.png 1200w, /images/content/55a/839203087b15e318b45ac/Help_Scout.668by330.png 668w, /images/content/55a/839203087b15e318b45ac/Help_Scout.320by158.png 320w\" alt=\"Help Scout Screenshot\" width=\"320\" height=\"158\" data-content-img-id=\"55a839203087b15e318b45ac\"></p>\r\n<p style=\"text-align: center;\"><i>Image via <a href=\"http://www.helpscout.net/\">HelpScout</a></i></p>\r\n<h2><em>7. HelpScout</em></h2>\r\n<p>Here at Edgar, we love <a href=\"http://www.helpscout.net/\" target=\"_blank\">HelpScout</a> for facilitating excellent, fast responses for our customers. HelpScout is easy and intuitive to use and has some really cool features like data on average response times and customer ratings. As a CEO, HelpScout makes it really easy to check the performance of my customer service team in a few clicks. – <a href=\"http://www.twitter.com/lkr\" target=\"_blank\">Laura Roeder</a>, <a href=\"http://meetedgar.com/\" target=\"_blank\">MeetEdgar.com</a></p>\r\n<h2><em>8. Google Apps for Work</em></h2>\r\n<p><a href=\"https://www.google.com/work/apps/business/\" target=\"_blank\">Google Apps for Work</a> handles most of our IT needs. With features like email, file storage, chat, secure user authentication and more, Google Apps for Work provides a one-stop \"hub\" to build our internal infrastructure. It's superior to competitors like Microsoft 365 due to the range of third party applications available and its integration with Google services, which are best in class. – <a href=\"http://twitter.com/nanxi_liu\" target=\"_blank\">Nanxi Liu</a>, <a href=\"http://www.enplug.com/\" target=\"_blank\">Enplug</a></p>\r\n<p><em>Related Article: </em><a href=\"http://www.business.com/information-technology/investing-in-the-future-how-to-turn-it-expenses-into-investments/\">Investing In the Future: How to Turn IT Expenses Into Investments</a></p>\r\n<h2><em>9. Asana</em></h2>\r\n<p>We looked at various tools for project management, especially with remote employees, and <a href=\"https://asana.com/\" target=\"_blank\">Asana</a> is best. As the CEO of a digital agency that consults Fortune 500 companies, I need to be able to quickly look at a dashboard of projects and understand the status of projects without having to ask each team member. Asana allows me to do all this and more. – <a href=\"http://www.twitter.com/keylimeinteract\" target=\"_blank\">Ania Rodriguez</a>, <a href=\"http://keylimeinteractive.com/\" target=\"_blank\">Key Lime Interactive</a> </p>\r\n<p><img class=\"aligncenter full\" src=\"/images/content/55a/83a343087b188318b45a8/uservoice_2.320by175.png\" sizes=\"668px, 100%\" srcset=\"/images/content/55a/83a343087b188318b45a8/uservoice_2.1200by657.png 1200w, /images/content/55a/83a343087b188318b45a8/uservoice_2.668by365.png 668w, /images/content/55a/83a343087b188318b45a8/uservoice_2.320by175.png 320w\" alt=\"uservoice screenshot\" width=\"320\" height=\"175\" data-content-img-id=\"55a83a343087b188318b45a8\"></p>\r\n<p style=\"text-align: center;\"><i>Image via <a href=\"https://www.uservoice.com/\" target=\"_blank\">UserVoice</a></i></p>\r\n<h2><em>10. UserVoice</em></h2>\r\n<p>Customer feedback is the single most important thing to our development cycle, and there's no better way to gather, organize and respond to that feedback than with <a href=\"https://www.uservoice.com/\" target=\"_blank\">UserVoice</a>. In addition, their built-in support desk allows this to be our one-stop customer service dashboard that has elevated our customer experience. – <a href=\"http://twitter.com/GoldFireStudios\" target=\"_blank\">James Simpson</a>, <a href=\"http://goldfirestudios.com/\" target=\"_blank\">GoldFire Studios</a></p>\r\n<h2><em>11. New Relic</em></h2>\r\n<p><a href=\"http://newrelic.com/\" target=\"_blank\">New Relic</a>, a software analytics company, is a great tool for any company that utilizes software in its business model. We use it to quickly diagnose any IT issues we may have and fix them to ensure fluidity in our product and services. – <a href=\"https://twitter.com/viktantry\" target=\"_blank\">Sathvik Tantry</a>, <a href=\"http://formswift.com/\" target=\"_blank\">FormSwift</a></p>\n","docType":"article","guid":"articles_f987d15c22d134e3bc778de972d7cd38","lastModified":"2015-07-20T15:00:00.000Z","published":"2015-07-20T15:00:00.000Z","structuredData":null,"subtitle":"These software options cover your customer service base.","template":"v1","title":"Game-Changing Software Solutions to Power Your Startup","type":"article","author":{"avatar":"https://staging.business.com/images/author/583/5effe3187b16d07195101/100-100","bio":"Scott Gerber is the founder of Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched BusinessCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.\r\n\r\nGerber is also a serial entrepreneur, regular TV commentator and author of the book Never Get a “Real” Job.","name":"Scott Gerber","image":null,"slug":null,"social":{"facebook":"https://www.facebook.com/theyec","linkedin":"","twitter":"scottgerber","website":"http://yec.co"},"status":"enabled","title":null,"type":"Old BDC Member","user":{"imagePath":"https://staging.business.com/images/uploads/user/profile/30a73f4404c3622b60c28ceb80561d3e8a5e5.jpg","profile":{"company":"","jobTitle":"","website":""}}},"breadcrumbs":null,"channels":{"primary":{"name":"Business Basics","slug":"business-basics"},"sub":{"name":"Business Solutions","slug":"business-solutions"}},"meta":{"robots":"index, follow","description":"These software options cover your customer service base, internal communication and IT needs without breaking the bank.","title":"11 Game-Changing Software for Startups - business.com"},"parsedContent":{"toc":[{"id":"1-mailchimp","title":"1. MailChimp"},{"id":"2-basecamp","title":"2. Basecamp"},{"id":"3-trello","title":"3. Trello"},{"id":"4-shopify","title":"4. Shopify"},{"id":"5-searchmetrics","title":"5. Searchmetrics"},{"id":"6-ryver","title":"6. Ryver"},{"id":"7-helpscout","title":"7. HelpScout"},{"id":"8-google-apps-for-work","title":"8. Google Apps for Work"},{"id":"9-asana","title":"9. Asana"},{"id":"10-uservoice","title":"10. UserVoice"},{"id":"11-new-relic","title":"11. New Relic"}],"json":[{"component":"p","children":["Startups and small businesses need more bang for their buck, so founders are picky when it comes to choosing core operational software."]},{"component":"p","children":["These high-performing options have user-friendly interfaces and offer multi-purpose features."]},{"component":"p","children":["Some may even fully integrate with your current systems and apps."]},{"component":"p","children":["The following entrepreneurs from ",{"component":"a","props":{"href":"http://yec.co/","target":"_blank","rel":"nofollow"},"children":["YEC"]}," hand-picked these software as being superior to similar versions on the market."]},{"component":"p","children":[{"component":"img","props":{"className":"aligncenter full","src":"/images/content/55a/8380e3087b10a318b45a7/MailChimp.320by165.png","sizes":"668px, 100%","srcSet":"/images/content/55a/8380e3087b10a318b45a7/MailChimp.1200by621.png 1200w, /images/content/55a/8380e3087b10a318b45a7/MailChimp.668by345.png 668w, /images/content/55a/8380e3087b10a318b45a7/MailChimp.320by165.png 320w","alt":"MailChimp Features Screenshot","width":"320","height":"165","data-content-img-id":"55a8380e3087b10a318b45a7"}}]},{"component":"p","props":{"style":{"textAlign":"center"}},"children":[{"component":"i","children":["Image via ",{"component":"a","props":{"href":"http://mailchimp.com/","target":"_blank","rel":"nofollow"},"children":["Mailchimp"]}]}]},{"component":"h2","props":{"id":"1-mailchimp"},"children":[{"component":"em","children":["1. MailChimp"]}]},{"component":"p","children":["My company has used every email marketing platform under the sun through various client campaigns and ",{"component":"a","props":{"href":"http://mailchimp.com/","target":"_blank","rel":"nofollow"},"children":["MailChimp"]}," hands down is my favorite. We generate a good amount of our leads via our email campaigns, and everything from their split-testing to list segmenting capabilities are so simple to use. We try to get all of our clients to use MailChimp simply because it's so easy for them to grasp. – ",{"component":"a","props":{"href":"http://twitter.com/MDMJonathan","target":"_blank","rel":"nofollow"},"children":["Jonathan Long"]},", ",{"component":"a","props":{"href":"http://www.marketdominationmedia.com/","target":"_blank","rel":"nofollow"},"children":["Market Domination Media"]}]},{"component":"h2","props":{"id":"2-basecamp"},"children":[{"component":"em","children":["2. Basecamp"]}]},{"component":"p","children":[{"component":"a","props":{"href":"https://basecamp.com/","target":"_blank","rel":"nofollow"},"children":["Basecamp"]}," is at the center of everything we do. Without it, our team would have a much harder time keeping up with tasks, to-dos and important dates. Basecamp alleviates the need for literally dozens of emails a day and makes it super easy for everyone on the team to stay on the same page without interrupting others to ask questions. – ",{"component":"a","props":{"href":"http://twitter.com/brittanyhodak","target":"_blank","rel":"nofollow"},"children":["Brittany Hodak"]},", ",{"component":"a","props":{"href":"http://www.zinepak.com/","target":"_blank","rel":"nofollow"},"children":["ZinePak"]}]},{"component":"p","children":[{"component":"em","children":["Related Article: "]},{"component":"Link","props":{"href":"http://www.business.com/management/how-to-improve-workplace-communication-to-further-success/"},"children":["How to Improve Workplace Communication to Further Success"]}]},{"component":"h2","props":{"id":"3-trello"},"children":[{"component":"em","children":["3. Trello"]}]},{"component":"p","children":[{"component":"a","props":{"href":"https://trello.com/","target":"_blank","rel":"nofollow"},"children":["Trello"]}," is the easiest way for our team to collaborate. It's simple, intuitive, and gets the job done. We can quickly add a new hire to our boards, and they will pick it up almost immediately. We use Trello in almost every aspect of our business: hiring, managing clients, business development and of course software development. – ",{"component":"a","props":{"href":"https://twitter.com/dansapozhnikov","target":"_blank","rel":"nofollow"},"children":["Dan Sapozhnikov"]},", ",{"component":"a","props":{"href":"https://adgatemedia.com/","rel":"nofollow"},"children":["AdGate Media LLC"]}," "]},{"component":"p","children":[{"component":"img","props":{"className":"aligncenter full","src":"/images/content/55a/838933287b1af368b459b/shopify.320by154.png","sizes":"668px, 100%","srcSet":"/images/content/55a/838933287b1af368b459b/shopify.1200by578.png 1200w, /images/content/55a/838933287b1af368b459b/shopify.668by322.png 668w, /images/content/55a/838933287b1af368b459b/shopify.320by154.png 320w","alt":"","width":"320","height":"154","data-content-img-id":"55a838933287b1af368b459b"}}]},{"component":"p","props":{"style":{"textAlign":"center"}},"children":[{"component":"i","children":["Image via ",{"component":"a","props":{"href":"http://www.shopify.com/","target":"_blank","rel":"nofollow"},"children":["Shopify"]}]}]},{"component":"h2","props":{"id":"4-shopify"},"children":[{"component":"em","children":["4. Shopify"]}]},{"component":"p","children":["We love ",{"component":"a","props":{"href":"http://www.shopify.com/","target":"_blank","rel":"nofollow"},"children":["Shopify"]},". Setting up our website was a breeze, tech support is amazing and the integration to countless apps makes it the gold standard for web-based retail. Our sales seamlessly integrate to our shipping software and QuickBooks, and lead generation integrates to MailChimp and Klaviyo. The mobile app is also amazing! It's an entrepreneur's dream. – ",{"component":"a","props":{"href":"http://www.twitter.com/orangemud","target":"_blank","rel":"nofollow"},"children":["Josh Sprague"]},", ",{"component":"a","props":{"href":"http://www.orangemud.com/","target":"_blank","rel":"nofollow"},"children":["Orange Mud"]}]},{"component":"h2","props":{"id":"5-searchmetrics"},"children":[{"component":"em","children":["5. Searchmetrics"]}]},{"component":"p","children":[{"component":"a","props":{"href":"http://www.searchmetrics.com/","target":"_blank","rel":"nofollow"},"children":["Searchmetrics"]}," is one piece of software that our company uses on a daily basis to come up with content that ranks and that people are searching for online. We focus our content around it, which gives purpose to every article we write. It's seriously one of the best software that I've ever used for content. – ",{"component":"a","props":{"href":"https://twitter.com/due","target":"_blank","rel":"nofollow"},"children":["John Rampton"]},", ",{"component":"a","props":{"href":"https://due.com/","target":"_blank","rel":"nofollow"},"children":["Due"]}]},{"component":"p","children":[{"component":"em","children":["Related Article: "]},{"component":"Link","props":{"href":"http://www.business.com/content-marketing/5-tips-for-better-brand-content/"},"children":["Content Marketing: 5 Tips for Better Brand Content"]}]},{"component":"h2","props":{"id":"6-ryver"},"children":[{"component":"em","children":["6. Ryver"]}]},{"component":"p","children":[{"component":"a","props":{"href":"http://www.ryver.com/","target":"_blank","rel":"nofollow"},"children":["Ryver"]}," is hands down the most useful tool I use. It covers the need for documented collaborative communication that software like Slack and HipChat are known for, but it also has many of the functions of Basecamp. Plus, it has an interface that is very user-friendly. It feels like a combination of Twitter and Facebook. That, all in one spot, makes for a winner in my book. – ",{"component":"a","props":{"href":"http://www.twitter.com/christiekerner","target":"_blank","rel":"nofollow"},"children":["Christie Kerner"]},", ",{"component":"a","props":{"href":"http://www.launchmie.com/","target":"_blank","rel":"nofollow"},"children":["Launch MiE"]}]},{"component":"p","children":[{"component":"img","props":{"className":"aligncenter full","src":"/images/content/55a/839203087b15e318b45ac/Help_Scout.320by158.png","sizes":"668px, 100%","srcSet":"/images/content/55a/839203087b15e318b45ac/Help_Scout.1200by592.png 1200w, /images/content/55a/839203087b15e318b45ac/Help_Scout.668by330.png 668w, /images/content/55a/839203087b15e318b45ac/Help_Scout.320by158.png 320w","alt":"Help Scout Screenshot","width":"320","height":"158","data-content-img-id":"55a839203087b15e318b45ac"}}]},{"component":"p","props":{"style":{"textAlign":"center"}},"children":[{"component":"i","children":["Image via ",{"component":"a","props":{"href":"http://www.helpscout.net/","rel":"nofollow"},"children":["HelpScout"]}]}]},{"component":"h2","props":{"id":"7-helpscout"},"children":[{"component":"em","children":["7. HelpScout"]}]},{"component":"p","children":["Here at Edgar, we love ",{"component":"a","props":{"href":"http://www.helpscout.net/","target":"_blank","rel":"nofollow"},"children":["HelpScout"]}," for facilitating excellent, fast responses for our customers. HelpScout is easy and intuitive to use and has some really cool features like data on average response times and customer ratings. As a CEO, HelpScout makes it really easy to check the performance of my customer service team in a few clicks. – ",{"component":"a","props":{"href":"http://www.twitter.com/lkr","target":"_blank","rel":"nofollow"},"children":["Laura Roeder"]},", ",{"component":"a","props":{"href":"http://meetedgar.com/","target":"_blank","rel":"nofollow"},"children":["MeetEdgar.com"]}]},{"component":"h2","props":{"id":"8-google-apps-for-work"},"children":[{"component":"em","children":["8. Google Apps for Work"]}]},{"component":"p","children":[{"component":"a","props":{"href":"https://www.google.com/work/apps/business/","target":"_blank","rel":"nofollow"},"children":["Google Apps for Work"]}," handles most of our IT needs. With features like email, file storage, chat, secure user authentication and more, Google Apps for Work provides a one-stop \"hub\" to build our internal infrastructure. It's superior to competitors like Microsoft 365 due to the range of third party applications available and its integration with Google services, which are best in class. – ",{"component":"a","props":{"href":"http://twitter.com/nanxi_liu","target":"_blank","rel":"nofollow"},"children":["Nanxi Liu"]},", ",{"component":"a","props":{"href":"http://www.enplug.com/","target":"_blank","rel":"nofollow"},"children":["Enplug"]}]},{"component":"p","children":[{"component":"em","children":["Related Article: "]},{"component":"Link","props":{"href":"http://www.business.com/information-technology/investing-in-the-future-how-to-turn-it-expenses-into-investments/"},"children":["Investing In the Future: How to Turn IT Expenses Into Investments"]}]},{"component":"h2","props":{"id":"9-asana"},"children":[{"component":"em","children":["9. Asana"]}]},{"component":"p","children":["We looked at various tools for project management, especially with remote employees, and ",{"component":"a","props":{"href":"https://asana.com/","target":"_blank","rel":"nofollow"},"children":["Asana"]}," is best. As the CEO of a digital agency that consults Fortune 500 companies, I need to be able to quickly look at a dashboard of projects and understand the status of projects without having to ask each team member. Asana allows me to do all this and more. – ",{"component":"a","props":{"href":"http://www.twitter.com/keylimeinteract","target":"_blank","rel":"nofollow"},"children":["Ania Rodriguez"]},", ",{"component":"a","props":{"href":"http://keylimeinteractive.com/","target":"_blank","rel":"nofollow"},"children":["Key Lime Interactive"]}," "]},{"component":"p","children":[{"component":"img","props":{"className":"aligncenter full","src":"/images/content/55a/83a343087b188318b45a8/uservoice_2.320by175.png","sizes":"668px, 100%","srcSet":"/images/content/55a/83a343087b188318b45a8/uservoice_2.1200by657.png 1200w, /images/content/55a/83a343087b188318b45a8/uservoice_2.668by365.png 668w, /images/content/55a/83a343087b188318b45a8/uservoice_2.320by175.png 320w","alt":"uservoice screenshot","width":"320","height":"175","data-content-img-id":"55a83a343087b188318b45a8"}}]},{"component":"p","props":{"style":{"textAlign":"center"}},"children":[{"component":"i","children":["Image via ",{"component":"a","props":{"href":"https://www.uservoice.com/","target":"_blank","rel":"nofollow"},"children":["UserVoice"]}]}]},{"component":"h2","props":{"id":"10-uservoice"},"children":[{"component":"em","children":["10. UserVoice"]}]},{"component":"p","children":["Customer feedback is the single most important thing to our development cycle, and there's no better way to gather, organize and respond to that feedback than with ",{"component":"a","props":{"href":"https://www.uservoice.com/","target":"_blank","rel":"nofollow"},"children":["UserVoice"]},". In addition, their built-in support desk allows this to be our one-stop customer service dashboard that has elevated our customer experience. – ",{"component":"a","props":{"href":"http://twitter.com/GoldFireStudios","target":"_blank","rel":"nofollow"},"children":["James Simpson"]},", ",{"component":"a","props":{"href":"http://goldfirestudios.com/","target":"_blank","rel":"nofollow"},"children":["GoldFire Studios"]}]},{"component":"h2","props":{"id":"11-new-relic"},"children":[{"component":"em","children":["11. New Relic"]}]},{"component":"p","children":[{"component":"a","props":{"href":"http://newrelic.com/","target":"_blank","rel":"nofollow"},"children":["New Relic"]},", a software analytics company, is a great tool for any company that utilizes software in its business model. We use it to quickly diagnose any IT issues we may have and fix them to ensure fluidity in our product and services. – ",{"component":"a","props":{"href":"https://twitter.com/viktantry","target":"_blank","rel":"nofollow"},"children":["Sathvik Tantry"]},", ",{"component":"a","props":{"href":"http://formswift.com/","target":"_blank","rel":"nofollow"},"children":["FormSwift"]}]}]},"resource":null,"sponsorship":null,"thumbnail":{"path":null,"caption":"Chainarong Prasertthai / Getty Images","isBlurred":false},"bestPicks":null},"related":{"relatedArticles":[{"title":"Game-Changing Software Solutions to Power Your Startup","canonical":"https://www.business.com/articles/game-changing-software-solutions-to-power-your-startup/","slug":"game-changing-software-solutions-to-power-your-startup","thumbnail":"https://www.business.com/images/channel/business-basics.jpg","dek":"These software options cover your customer service base.","lastModified":"2015-07-20T15:00:00Z","published":"2015-07-20T15:00:00Z","sponsored":false},{"title":"Game Changers: 20 Essential Online Tools to Use in 2016","canonical":"https://staging.business.com/articles/the-20-online-tools-to-improve-your-business-in-2016/","slug":"the-20-online-tools-to-improve-your-business-in-2016","thumbnail":"https://staging.business.com/images/content/56b/0fd882f87b16f38480642/1500-0-","dek":"Here is a comprehensive list of 20 amazing online tools for entrepreneurs. Hopefully you will give them a try in 2016.","lastModified":"2019-07-31T20:55:57Z","published":"2016-02-02T21:00:00Z","sponsored":null},{"title":"Game Changers: 20 Essential Online Tools to Use in 2016","canonical":"https://www.business.com/articles/the-20-online-tools-to-improve-your-business-in-2016/","slug":"the-20-online-tools-to-improve-your-business-in-2016","thumbnail":"https://www.business.com/images/channel/business-basics.jpg","dek":"Here is a comprehensive list of 20 amazing online tools for entrepreneurs. Hopefully you will give them a try in 2016.","lastModified":"2016-02-02T21:00:00Z","published":"2016-02-02T21:00:00Z","sponsored":false},{"title":"Business Beware: Top 12 Mistakes To Avoid When Outsourcing","canonical":"https://staging.business.com/articles/top-12-mistakes-to-avoid-when-outsourcing/","slug":"top-12-mistakes-to-avoid-when-outsourcing","thumbnail":"https://staging.business.com/images/content/570/801bb2f87b1182a660da1/1500-0-","dek":"Outsourcing can be a blessing or a curse. Avoid these 12 mistakes to ensure your outsourced projects are successful.","lastModified":"2016-04-08T19:00:00Z","published":"2016-04-08T19:00:00Z","sponsored":null},{"title":"One Click Purchasing: How Click-to-Buy Is Revolutionizing Ecommerce","canonical":"https://staging.business.com/articles/one-click-purchasing-how-click-to-buy-is-revolutionizing-ecommerce/","slug":"one-click-purchasing-how-click-to-buy-is-revolutionizing-ecommerce","thumbnail":"https://staging.business.com/images/content/568/e9f743287b1be7ab8e71a/1500-0-","dek":"Relay, a new service from Stripe, processes mobile app purchases from a simple ”Buy” link, which could make shopping much easier.","lastModified":"2019-07-31T20:56:04Z","published":"2016-01-20T16:00:00Z","sponsored":null},{"title":"The It-List: 10 Start-Ups to Watch in 2016","canonical":"https://staging.business.com/articles/trendsetters-10-start-ups-to-watch-in-2016/","slug":"trendsetters-10-start-ups-to-watch-in-2016","thumbnail":"https://staging.business.com/images/content/567/891812f87b1a1789c0a69/1500-0-","dek":"These hot companies are about to seriously shake up traditional industries. Here are the 10 startups to watch in 2016.","lastModified":"2015-12-31T17:00:00Z","published":"2015-12-31T17:00:00Z","sponsored":null},{"title":"Small but Mighty: Optimizing a Small Business E-commerce Website","canonical":"https://staging.business.com/articles/optimizing-a-small-business-ecommerce-website/","slug":"optimizing-a-small-business-ecommerce-website","thumbnail":"https://staging.business.com/images/content/564/b3fb83187b1f5178b4603/1500-0-","dek":"You want to make sure that your e-commerce site stands out from the crowd, keeps visitors on your page, and keeps your customers returning.","lastModified":"2015-11-17T15:00:00Z","published":"2015-11-17T15:00:00Z","sponsored":null},{"title":"Enterprise Social Network Benefits and Which Ones to Try","canonical":"https://www.business.com/articles/3-key-benefits-of-an-enterprise-social-network/","slug":"3-key-benefits-of-an-enterprise-social-network","thumbnail":"https://www.business.com/images/content/5dd/a160a7b437497018b4568/1500-0-","dek":"Enterprise social networks (ESNs) help to streamline communication and improve employee morale and production.","lastModified":"2019-11-24T15:00:00Z","published":"2019-11-24T15:00:00Z","sponsored":false},{"title":"One-Click Purchasing: How Click to Buy Is Revolutionizing E-Commerce","canonical":"https://www.business.com/articles/one-click-purchasing-how-click-to-buy-is-revolutionizing-ecommerce/","slug":"one-click-purchasing-how-click-to-buy-is-revolutionizing-ecommerce","thumbnail":"https://www.business.com/images/content/5ef/21a2a9c658a652a8b457d/1500-0-","dek":"Back in 2000, Amazon introduced one-click buying to circumvent the typical shopping cart form (name, address and credit card information) and allow people to make purchases with just one click.","lastModified":"2016-01-20T16:00:00Z","published":"2016-01-20T16:00:00Z","sponsored":false},{"title":"Making Connections: The Best Internet Marketing Conferences in 2016","canonical":"https://staging.business.com/articles/making-connections-the-best-internet-marketing-conferences-in-2016/","slug":"making-connections-the-best-internet-marketing-conferences-in-2016","thumbnail":"https://staging.business.com/images/content/56c/3b9803087b1b003afc250/1500-0-","dek":"Trade shows and conferences remain a key factor to the success of any business. Here are a list of the best ones this happening year.","lastModified":"2017-02-22T23:57:22Z","published":"2016-02-17T20:00:00Z","sponsored":null},{"title":"Making Connections: The Best Internet Marketing Conferences in 2016","canonical":"https://www.business.com/articles/making-connections-the-best-internet-marketing-conferences-in-2016/","slug":"making-connections-the-best-internet-marketing-conferences-in-2016","thumbnail":"https://www.business.com/images/channel/business-basics.jpg","dek":"Trade shows and conferences remain a key factor to the success of any business. Here are a list of the best ones this happening year.","lastModified":"2016-02-17T20:00:00Z","published":"2016-02-17T20:00:00Z","sponsored":false},{"title":"Cha-Ching: 10 Point-of-Sale Systems That Do More Than Just Sell","canonical":"https://staging.business.com/articles/10-point-of-sale-systems-that-do-more-than-just-sell/","slug":"10-point-of-sale-systems-that-do-more-than-just-sell","thumbnail":"https://staging.business.com/images/content/56e/afd763287b1fe6a157112/1500-0-","dek":"Ten entrepreneurs from YEC put numerous systems to the test, and these surpassed their expectations. Many of them are even free to try.","lastModified":"2017-02-22T23:55:42Z","published":"2016-03-18T15:00:00Z","sponsored":null}],"relatedReviews":[{"doc_type":"category","thumbnail":"https://staging.business.com/images/rz/5db752e25a215e277d8b4588/Invoicing_AndreyPopov_BDC.png","canonical":"https://staging.business.com/categories/best-collections-agency-services/","title":"The Best Collection Agency Services of 2021","dek":"We've reviewed the best collection agency services for 2021. See up-to-date comparisons on features and the best prices for the top-rated agencies.","slug":"best-collections-agency-services","lastModified":"2021-03-17T16:34:00Z"},{"doc_type":"category","thumbnail":"https://staging.business.com/images/rz/5e4edd837b437442548b456d/cash_Dutko_getty.jpg","canonical":"https://staging.business.com/categories/small-business-loans-and-financing-options/","title":"The Best Business Loan and Financing Options of 2021","dek":"Many small businesses need funding to get started. Learn about the different financing options to decide which would work best for your small business.","slug":"small-business-loans-and-financing-options","lastModified":"2021-03-11T17:24:00Z"},{"doc_type":"category","thumbnail":"https://staging.business.com/images/rz/5d4c65367b43741a258b4572/Laptop_Sfio_Cracho.png","canonical":"https://staging.business.com/categories/crm-software/","title":"The Best CRM Software of 2021","dek":"Looking for the best CRM software? We have easy-to-read, expert unbiased reviews and feature comparisons of the best and cheapest programs.","slug":"crm-software","lastModified":"2021-02-24T14:09:00Z"}],"relatedSponsoredArticles":null}},"pageContext":{"displayModified":"2015-07-20T15:00:00.000Z","template":"v1","title":"Game-Changing Software Solutions to Power Your Startup","meta":{"robots":"index, follow"},"docType":"articles","slug":"game-changing-software-solutions-to-power-your-startup","canonical":"https://staging.business.com/articles/game-changing-software-solutions-to-power-your-startup/","skipTOC":false}},"staticQueryHashes":[]}