{"componentChunkName":"component---src-templates-articles-index-jsx","path":"/articles/social-media-marketing-strategy/","result":{"data":{"props":{"adsense":true,"adsenseMobile":null,"byLine":"","canonical":"https://staging.business.com/articles/social-media-marketing-strategy/","content":"\n<ul>\n<li>Globally, over 3 billion people use social media regularly. </li>\r\n<li>80% of internet users have at least one social media account. </li>\r\n<li>Customer research can help you target the right audience. </li>\r\n<li>Buying social likes and shares will hurt your business. </li>\r\n<li>Improving engagement and delivering valuable content can have a significant impact on your marketing results. </li>\r\n</ul>\n<p>Do you want to find out why your social media marketing campaign is failing? If so, you're not alone. Now that <a href=\"https://rafflepress.com/social-media-marketing-statistics/#Social-Media-Marketing-Stats-Worldwide\" target=\"_blank\">over 3 billion people use social media</a>, businesses are continually looking to platforms like Facebook, YouTube, Twitter and Instagram to promote their products or services. </p>\r\n<p>Consumers get the chance to see all of the latest and greatest brands at their fingertips. When you consider that <a href=\"https://www.monsterinsights.com/conversion-rate-optimization-stats-show-what-youve-been-missing/\" target=\"_blank\">37% of people say that they use social media as a research tool</a> before making a purchase, it's no surprise that marketers and business owners are trying harder than ever to reach their audience. </p>\r\n<p>A correctly implemented social strategy can help you increase your sales, build your reputation as a high-quality company and improve brand awareness. Today we are going to look at five of the most common social media marketing mistakes and show you how to fix them. </p>\r\n<h2>1. You're not targeting the right audience. </h2>\r\n<p>The first mistake marketers make is trying to reach out to a broad audience, instead of focusing on people interested in their products or services. It's common to see the data used to research your target audience skewed due to a lack of data or inconsistent tracking. As a result, you'll reach people you think are interested in your brand instead of people who have a genuine need for what you offer. </p>\r\n<p>Fictional customer profiles can help you learn more about your target audience, but if you want this strategy to work, you have to conduct in-depth customer research. Review your website analytics for common trends on your blog and checkout page. Next, <a href=\"https://www.business.com/articles/gather-customer-feedback-for-growth/\">review customer feedback</a> sent to you through your website's contact form or in relevant groups on social media. </p>\r\n<p>Once you understand what consumers expect from your brand, you can restructure your social media strategy to put their needs first, which will contribute to the success of your campaign. </p>\r\n<h2>2. You purchased likes, shares or website traffic.</h2>\r\n<p>You may be surprised to find out that many people still buy likes and shares on their websites and social media profiles. If this doesn't surprise you because you're trying to use this tactic to grow your brand, it's time to switch strategies. </p>\r\n<p>It's clear to real customers when a page is full of fake reviews and bot interactions. Nothing pulls customers away from a brand faster than the appearance of unsavory business practices. </p>\r\n<p>Real companies should always focus on growing their websites and social media pages organically. It's not inherently wrong to use ads through the social platform you're on, but if you're paying for people to send bots to your profile, it could cost you the trust of your audience. </p>\r\n<h2>3. You don't make engagement a priority. </h2>\r\n<p>Consumer engagement comes in many shapes and sizes. Online contests, polls and status updates in the form of questions are all techniques to encourage engagement. If you're not giving people a reason to interact with your brand, your social media analytics will quickly plummet.</p>\r\n<p>It's hard to recover from this image, regardless of your industry. People have many options when they want to browse companies on social media, so engagement is a must. </p>\r\n<p>Imagine going to a business profile with one update from two months ago. Meanwhile, another business hosts two contests a month where it gives 10 lucky winners a $25 Amazon gift card. Who do you think has more engagement in their comments section and on their website? </p>\r\n<p>The marketer hosting events, talking to customers and encouraging discussions will likely see more traffic and sales than their stale counterparts. </p>\r\n<h2>4. You're not sharing valuable content.</h2>\r\n<p><span style=\"color: #000123;\">About <a href=\"https://www.seedprod.com/verified-digital-marketing-statistics-and-trends/#Content-Marketing-Statistics\" target=\"_blank\">80% of internet users</a></span> have at least one social media account. If your content provides value or entertains, it's a safe bet that people will share your article or video on social media. The problem many business owners have when creating their campaign is they don't show these pieces of content to new subscribers. </p>\r\n<p>Your social media marketing strategy will likely fail if you don't consistently share valuable posts and content. There are endless types of content you can share with your subscribers. Start by scheduling your blog posts to go out throughout the day with the necessary hashtags and mentions. </p>\r\n<p>Adding tags at the end of your posts will help your content reach the people who will benefit the most from your article. As a result, people who benefit from your product or brand will share your content and act as brand ambassadors. </p>\r\n<p>Creating and sharing valuable content is an essential part of growing your social media channels. You can also diversify your posts by repurposing your blog content into easily digestible videos. Videos get more shares and engagement, which could jump-start your stagnant social media profile. </p>\r\n<h2>5. You're not working with other brands.</h2>\r\n<p>Partnerships are crucial to the success of your social media strategy and business as a whole. Marketers and business leaders rely on other experts in their industry as well as social media influencers to help spread brand awareness. </p>\r\n<p>Your relationship with other business leaders will depend on where they operate in the industry relative to your business. In an ideal situation, you should look for a business partner whose products complement what you offer.</p>\r\n<p>For instance, a marketer who works for an email marketing software company might work with a website hosting provider's employee. If someone is in the market for email marketing software, chances are they will need website hosting too.</p>\r\n<p>It's not uncommon to see these types of partnerships, especially with SaaS companies. This tactic can benefit your social media strategy because it gives you a chance to write and share guest posts, connect with your target audience, and grow brand awareness. </p>\r\n<p><a href=\"https://www.business.com/articles/find-social-media-influencers/\">Social media influencers</a> are internet personalities who promote products or services to their followers. These people usually have unique personalities or segments that draw in specific consumers, making them excellent social media marketing tools. </p>\r\n<p>A simple YouTube or Twitter search of your keywords will show you the most popular posts and videos on the topic. Look through the channels to find people you think would make good advocates for your brand. Send an email asking the influencer to promote your product in exchange for cash or your product for free. </p>\r\n<p>Once the influencer reviews your content, they will share their post on social media. The new eyes on your content will draw attention to your social media profile, boosting the success of your campaign. </p>\r\n<h2>Social media marketing is a marathon, not a sprint</h2>\r\n<p>After <a href=\"https://www.wpbeginner.com/start-a-wordpress-blog/\" target=\"_blank\" rel=\"nofollow  noopener external\">creating your website</a> and social media profiles, it's easy to feel discouraged when your traffic doesn't skyrocket. The truth is, social media marketing is sometimes a slow process where you have to consistently deliver great content, work with reputable brands and engage with your audience. If you want to grow your business and channels, experiment with your existing strategy after you build a more substantial following. </p>\n","docType":"article","guid":"articles_a9a5c4701ba17efcc9076afded9dabc7","lastModified":"2020-02-13T14:00:00.000Z","published":"2020-02-13T14:00:00.000Z","structuredData":null,"subtitle":"Are you struggling to gain traction on social media? These five reasons could be why, and luckily they are easy problems to fix.","template":"v1","title":"5 Reasons Why Your Social Media Marketing Campaign Is Failing (and How to Fix It!)","type":"article","author":{"avatar":null,"bio":"Hello, I'm Syed Balkhi, a 27 year old award-winning entrepreneur with a strong 8 figure online business. I was recognized as the top 100 entrepreneur under the age of 30 by the United Nations.\r\n\r\nI was born in Karachi, Pakistan. At age 12, my family immigrated to the United States.  Ever since I can remember, I have been extremely competitive which makes me hustle at everything that I do.","name":"Syed Balkhi","image":null,"slug":null,"social":{"facebook":"https://www.facebook.com/syedbalkhi/","linkedin":"https://www.linkedin.com/in/syedbalkhi/","twitter":"https://twitter.com/syedbalkhi","website":"https://optinmonster.com/"},"status":"enabled","title":null,"type":"New BDC Member","user":{"imagePath":"https://staging.business.com/images/uploads/user/profile/66b8e989f3cf40fb191706035467ef8c66bc4.jpg","profile":{"company":"OptinMonster, WPBeginner, WPForms, MonsterInsights, and List25","jobTitle":"CEO","website":"https://www.wpbeginner.com/"}}},"breadcrumbs":null,"channels":{"primary":{"name":"Marketing","slug":"marketing"},"sub":{"name":"Social Media","slug":"social-media"}},"meta":{"robots":"index, follow","description":"These five common social media mistakes could be harming your strategy. Here's what they are and how to fix them.","title":"5 Common Social Media Problems (and How to Fix Them) - business.com"},"parsedContent":{"toc":[{"id":"1-youre-not-targeting-the-right-audience","title":"1. You're not targeting the right audience. "},{"id":"2-you-purchased-likes,-shares-or-website-traffic","title":"2. You purchased likes, shares or website traffic."},{"id":"3-you-dont-make-engagement-a-priority","title":"3. You don't make engagement a priority. "},{"id":"4-youre-not-sharing-valuable-content","title":"4. You're not sharing valuable content."},{"id":"5-youre-not-working-with-other-brands","title":"5. You're not working with other brands."},{"id":"social-media-marketing-is-a-marathon,-not-a-sprint","title":"Social media marketing is a marathon, not a sprint"}],"json":[{"component":"ul","children":[{"component":"li","children":["Globally, over 3 billion people use social media regularly. "]},{"component":"li","children":["80% of internet users have at least one social media account. "]},{"component":"li","children":["Customer research can help you target the right audience. "]},{"component":"li","children":["Buying social likes and shares will hurt your business. "]},{"component":"li","children":["Improving engagement and delivering valuable content can have a significant impact on your marketing results. "]}]},{"component":"p","children":["Do you want to find out why your social media marketing campaign is failing? If so, you're not alone. Now that ",{"component":"a","props":{"href":"https://rafflepress.com/social-media-marketing-statistics/#Social-Media-Marketing-Stats-Worldwide","target":"_blank","rel":"nofollow"},"children":["over 3 billion people use social media"]},", businesses are continually looking to platforms like Facebook, YouTube, Twitter and Instagram to promote their products or services. "]},{"component":"p","children":["Consumers get the chance to see all of the latest and greatest brands at their fingertips. When you consider that ",{"component":"a","props":{"href":"https://www.monsterinsights.com/conversion-rate-optimization-stats-show-what-youve-been-missing/","target":"_blank","rel":"nofollow"},"children":["37% of people say that they use social media as a research tool"]}," before making a purchase, it's no surprise that marketers and business owners are trying harder than ever to reach their audience. "]},{"component":"p","children":["A correctly implemented social strategy can help you increase your sales, build your reputation as a high-quality company and improve brand awareness. Today we are going to look at five of the most common social media marketing mistakes and show you how to fix them. "]},{"component":"h2","props":{"id":"1-youre-not-targeting-the-right-audience"},"children":["1. You're not targeting the right audience. "]},{"component":"p","children":["The first mistake marketers make is trying to reach out to a broad audience, instead of focusing on people interested in their products or services. It's common to see the data used to research your target audience skewed due to a lack of data or inconsistent tracking. As a result, you'll reach people you think are interested in your brand instead of people who have a genuine need for what you offer. "]},{"component":"p","children":["Fictional customer profiles can help you learn more about your target audience, but if you want this strategy to work, you have to conduct in-depth customer research. Review your website analytics for common trends on your blog and checkout page. Next, ",{"component":"Link","props":{"href":"https://www.business.com/articles/gather-customer-feedback-for-growth/"},"children":["review customer feedback"]}," sent to you through your website's contact form or in relevant groups on social media. "]},{"component":"p","children":["Once you understand what consumers expect from your brand, you can restructure your social media strategy to put their needs first, which will contribute to the success of your campaign. "]},{"component":"h2","props":{"id":"2-you-purchased-likes,-shares-or-website-traffic"},"children":["2. You purchased likes, shares or website traffic."]},{"component":"p","children":["You may be surprised to find out that many people still buy likes and shares on their websites and social media profiles. If this doesn't surprise you because you're trying to use this tactic to grow your brand, it's time to switch strategies. "]},{"component":"p","children":["It's clear to real customers when a page is full of fake reviews and bot interactions. Nothing pulls customers away from a brand faster than the appearance of unsavory business practices. "]},{"component":"p","children":["Real companies should always focus on growing their websites and social media pages organically. It's not inherently wrong to use ads through the social platform you're on, but if you're paying for people to send bots to your profile, it could cost you the trust of your audience. "]},{"component":"h2","props":{"id":"3-you-dont-make-engagement-a-priority"},"children":["3. You don't make engagement a priority. "]},{"component":"p","children":["Consumer engagement comes in many shapes and sizes. Online contests, polls and status updates in the form of questions are all techniques to encourage engagement. If you're not giving people a reason to interact with your brand, your social media analytics will quickly plummet."]},{"component":"p","children":["It's hard to recover from this image, regardless of your industry. People have many options when they want to browse companies on social media, so engagement is a must. "]},{"component":"p","children":["Imagine going to a business profile with one update from two months ago. Meanwhile, another business hosts two contests a month where it gives 10 lucky winners a $25 Amazon gift card. Who do you think has more engagement in their comments section and on their website? "]},{"component":"p","children":["The marketer hosting events, talking to customers and encouraging discussions will likely see more traffic and sales than their stale counterparts. "]},{"component":"h2","props":{"id":"4-youre-not-sharing-valuable-content"},"children":["4. You're not sharing valuable content."]},{"component":"p","children":[{"component":"span","props":{"style":{"color":"#000123"}},"children":["About ",{"component":"a","props":{"href":"https://www.seedprod.com/verified-digital-marketing-statistics-and-trends/#Content-Marketing-Statistics","target":"_blank","rel":"nofollow"},"children":["80% of internet users"]}]}," have at least one social media account. If your content provides value or entertains, it's a safe bet that people will share your article or video on social media. The problem many business owners have when creating their campaign is they don't show these pieces of content to new subscribers. "]},{"component":"p","children":["Your social media marketing strategy will likely fail if you don't consistently share valuable posts and content. There are endless types of content you can share with your subscribers. Start by scheduling your blog posts to go out throughout the day with the necessary hashtags and mentions. "]},{"component":"p","children":["Adding tags at the end of your posts will help your content reach the people who will benefit the most from your article. As a result, people who benefit from your product or brand will share your content and act as brand ambassadors. "]},{"component":"p","children":["Creating and sharing valuable content is an essential part of growing your social media channels. You can also diversify your posts by repurposing your blog content into easily digestible videos. Videos get more shares and engagement, which could jump-start your stagnant social media profile. "]},{"component":"h2","props":{"id":"5-youre-not-working-with-other-brands"},"children":["5. You're not working with other brands."]},{"component":"p","children":["Partnerships are crucial to the success of your social media strategy and business as a whole. Marketers and business leaders rely on other experts in their industry as well as social media influencers to help spread brand awareness. "]},{"component":"p","children":["Your relationship with other business leaders will depend on where they operate in the industry relative to your business. In an ideal situation, you should look for a business partner whose products complement what you offer."]},{"component":"p","children":["For instance, a marketer who works for an email marketing software company might work with a website hosting provider's employee. If someone is in the market for email marketing software, chances are they will need website hosting too."]},{"component":"p","children":["It's not uncommon to see these types of partnerships, especially with SaaS companies. This tactic can benefit your social media strategy because it gives you a chance to write and share guest posts, connect with your target audience, and grow brand awareness. "]},{"component":"p","children":[{"component":"Link","props":{"href":"https://www.business.com/articles/find-social-media-influencers/"},"children":["Social media influencers"]}," are internet personalities who promote products or services to their followers. These people usually have unique personalities or segments that draw in specific consumers, making them excellent social media marketing tools. "]},{"component":"p","children":["A simple YouTube or Twitter search of your keywords will show you the most popular posts and videos on the topic. Look through the channels to find people you think would make good advocates for your brand. Send an email asking the influencer to promote your product in exchange for cash or your product for free. "]},{"component":"p","children":["Once the influencer reviews your content, they will share their post on social media. The new eyes on your content will draw attention to your social media profile, boosting the success of your campaign. "]},{"component":"h2","props":{"id":"social-media-marketing-is-a-marathon,-not-a-sprint"},"children":["Social media marketing is a marathon, not a sprint"]},{"component":"p","children":["After ",{"component":"a","props":{"href":"https://www.wpbeginner.com/start-a-wordpress-blog/","target":"_blank","rel":"nofollow  noopener external"},"children":["creating your website"]}," and social media profiles, it's easy to feel discouraged when your traffic doesn't skyrocket. The truth is, social media marketing is sometimes a slow process where you have to consistently deliver great content, work with reputable brands and engage with your audience. If you want to grow your business and channels, experiment with your existing strategy after you build a more substantial following. "]}]},"resource":null,"sponsorship":{"sponsorType":"","name":null,"thumbnail":null,"bio":null,"slug":null,"status":null,"social":{"website":null,"linkedin":null,"twitter":null,"facebook":null}},"thumbnail":{"path":"https://staging.business.com/images/content/5e4/42cf29c658a69598b457a/1500-0-","caption":"fizkes / Getty Images","isBlurred":false},"bestPicks":{"title":"The Best Social Media Management and Monitoring Tools of 2020","widgetSection":{"__typename":"SectionWidget","widget":{"widgetId":"10121"}},"bestPicksSection":{"__typename":"SectionBestPicks","bestpicks":[{"fullTitle":"Best for Multi Media Creation","bullets":null,"isFeaturedBestPick":false,"isJumpLink":false,"tabTitle":"Best for Multi Media Creation","review":{"isReview":true,"adsense":false,"canonical":"https://staging.business.com/reviews/webimax-social-media-management-monitoring-tools/","review":{"fullReview":"<p><a href=\"https://businesscom.go2cloud.org/aff_c?offer_id=321&amp;aff_id=1000&amp;source=social-media-management-tools&amp;aff_sub=bestpick|best-for-multimedia-creation&amp;aff_sub2=lineuprank|1&amp;aff_sub3=deal|Webimax&amp;aff_sub4=revenue|Sponsorship&amp;aff_sub5=pos|text&amp;url_id=1\">WebiMax</a> has dedicated account managers who take as much control over your social media marketing strategy as you need. This social media marketing service can help you design your business profile on each social media outlet, develop a specific strategy, create content or manage the everyday upkeep of your online presence.</p>\r\n<p>Your account manager works to ensure you have the right audience following you and that you are using the best keywords. They can also help you create a marketing strategy that increases your revenue by tapping into the social media networks that are best for your company.</p>\r\n<p>Once you have a clear map of where your company can go and how to get there, you can decide what content you want WebiMax to create for each social media site, such as videos, infographics, memes or informational articles. You can upload this content yourself or put your account manager in control of ensuring it is published online so you can focus your attention on your customers.</p>\r\n<p>WebiMax's social media marketing services includes geo-specific targeting. This is local research and outreach to make sure the audience you are building is in the best position to use your services. WebiMax can help you with link building, or backlinking. This connects all of your social media pages with your business website, helping you rank higher in search engine results.</p>\r\n<p>Part of creating and using social media marketing companies' services is being able to see the results. WebiMax uses analytical information to show how your campaigns are increasing your brand recognition, causing buzz within your online communities, growing your viewership and targeting the right audience. The company audits your sites often and provides ROI reports so you can see how successful your social marketing efforts are or areas that may need some improvement. WebiMax also monitors include your business reputation, community growth and reaching of targeted audiences.</p>\r\n<p>With any business service, it is important to be able to contact your account manager quickly. WebiMax has both telephone and email services available and a live chat feature on its website. The FAQs section is helpful, as are the blogs, articles and tutorials on the company&rsquo;s website. You can also see samples of the content WebiMax has created in the past and the amount of traffic it has garnered for other clients on its website.</p>\r\n<p>WebiMax starts your social media marketing at the beginning by identifying your audience and creating a social media marketing plan. After setup, it continues to help you with content creation, including video production and geo-specific targeting. You have the option of publishing your own content or allowing your dedicated account manager to take care of every aspect of your social media campaign.</p>"},"url":"http://www.webimax.com/","docType":"service","title":"WebiMax","thumbnail":{"path":"https://staging.business.com/images/rev/prod/ce/54188-webimax-box.jpg"},"pricing":{"isCapped":false,"isFeatured":true,"primary":true,"selected":"affiliate","widgetId":null,"widget":null,"affiliate":{"cta":"Visit Site","link":"https://businesscom.go2cloud.org/aff_c?offer_id=321&aff_id=1000&source=social-media-management-tools&aff_sub4=revenue|Sponsorship&aff_sub3=deal|Webimax&url_id=1","name":"Sponsorship"}}}},{"fullTitle":"Best for Enterprise","bullets":null,"isFeaturedBestPick":false,"isJumpLink":false,"tabTitle":"Best for Enterprise","review":{"isReview":true,"adsense":false,"canonical":"https://staging.business.com/reviews/oracle-social-cloud/","review":{"fullReview":"<p><a href=\"https://businesscom.go2cloud.org/aff_c?offer_id=659&amp;aff_id=1000&amp;source=social-media-management-tools&amp;aff_sub=bestpick|best-for-enterprise&amp;aff_sub2=lineuprank|3&amp;aff_sub3=deal|no&amp;aff_sub4=revenue|BZ-RFQ&amp;aff_sub5=pos|text&amp;url_id=1\">Oracle</a> is a large company with social media monitoring and engagement packages priced for businesses looking for a way to get their fingers on the pulse of the internet. Its social relationship management program, Oracle Social Cloud, provides comprehensive social listening and analysis, plus a full range of back-office and social engagement features. Combined with a full suite of support options that include professional forums, this service is pricier than most social media monitoring software but well suited for enterprise-level businesses.</p>\r\n<p>Oracle Social Cloud's social media monitoring system listens to over 40 million sites a day in over 28 languages across the globe. These include blogs and news sites, social media networks, and video and image sites. It combines Latent Semantic Analysis (LSA), Natural Language Processing (NLP) and its own proprietary algorithms to augment your keywords when picking out slang. According to Oracle, LSA has an accuracy of up to 94% in judging the emotion behind a statement, while NLP has 64% accuracy. Combined with its own algorithms, it claims a conservative 70 to 80 percent accuracy based on in-house testing.</p>\r\n<p>This software has excellent social analytics. It can read cues for profession and education as well as identify the usual demographics, and it can integrate with several third-party analytic tools. It maintains all your data in an archive so you can track trends.</p>\r\n<p>Oracle has a full social engagement arm. It emails you if there is a spike in activity, and you can set rules for prioritizing posts you see in your stream or for forwarding certain posts to other departments. The software is mobile responsive. You can post individual replies from the software, plus schedule posts across some or all of your social media platforms. You can assign and collaborate with others to respond to people who have posted complaints, kudos or items of interest.</p>\r\n<p>Integration drives Oracle's mission. It has prebuilt connectivity with all its own customer service products, including marketing, service and commerce, making it an excellent all-in-one solution. It also has application interface programming to integrate Oracle Social Cloud data to outside web analytics software.</p>\r\n<p>Your dedicated account manager is matched to your business to give you personalized service. The website has a great deal of information, such as FAQs, white papers, a blog and specialized training. Topics and training aren't limited to the software or social media monitoring. There are forum communities for users in different areas of expertise, developers who use the software and community leaders.</p>\r\n<p>Oracle offers a multitude of social media management and commerce solutions, including a social relationship management cloud. As a result, you can find not only excellent monitoring and analysis tools, but also a strong social engagement arm and integration with other features, both within the Oracle suite and outside it.</p>"},"url":"http://www.oracle.com","docType":"service","title":"Oracle","thumbnail":{"path":"https://staging.business.com/images/rev/prod/ce/52912-collective-intellect-box.jpg"},"pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"widget","widgetId":"10746","widget":{"id":"10746","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"http://www.oracle.com","name":""}}}},{"fullTitle":"Best of International Business: Sysomos ","bullets":null,"isFeaturedBestPick":false,"isJumpLink":false,"tabTitle":"International Business","review":{"isReview":true,"adsense":false,"canonical":"https://staging.business.com/reviews/sysomos/","review":{"fullReview":"<p>If your company has a global reach, then <a href=\"https://businesscom.go2cloud.org/aff_c?offer_id=664&amp;aff_id=1000&amp;source=social-media-management-tools&amp;aff_sub=bestpick|international-business&amp;aff_sub2=lineuprank|4&amp;aff_sub3=deal|no&amp;aff_sub4=revenue|BZ-RFQ&amp;aff_sub5=pos|text&amp;url_id=1\">Sysomos</a> social media monitoring software can help you keep an eye on how people view your company, who the key influences are, what they&rsquo;re saying and how well your campaigns are faring. It monitors 186 languages in 189 countries, looking at popular social media like Facebook and Twitter, plus blogs and traditional media. Its easy-to-use and comprehensive package includes sentiment analysis and reporting, making it an excellent choice for social listening and analysis.</p>\r\n<p>Sysomos monitors over two dozen different platforms, including the big players like Facebook, Twitter and Tumblr, but also video sites and more. Further, it tracks news and blog sites. This social media monitoring software is as worldwide as the internet, understanding slang and intent in addition to 186 languages.</p>\r\n<p>The software filters superfluous posts by first removing those from known spam sources. Then, it identifies advertising, suspicious links and gibberish. Finally, it uses proven analysis tools to identify spam communities and artificial link-boosting activities.</p>\r\n<p>Sysomos boasts 86% accuracy in judging positive or negative sentiment. This is on the high end, as human understanding of sentiment averages between 73 and 85 percent. The company has a third party test its sentiment analysis accuracy.</p>\r\n<p>Sysomos can identify key influencers &ndash; people who have a large following or a strong internet reputation in your area of interest. It can also identify potential leads and people who may be ready to buy your products, including those who are dissatisfied with your competitor or looking for a product you sell.</p>\r\n<p>It offers some excellent social media analytics tools, such as access to up to two years of historical data for trend analysis. It also integrates with Google Analytics to give you additional traffic analysis of your sites. The drag-and-drop capability lets you fully customize reports with ease.</p>\r\n<p>This software lets you manage all your social media accounts in one area, so you can both schedule posts across your accounts and respond to individual posts. It allows you to route posts with particular keywords to the department that would best use the data, like customer service or public relations. Sysomos' software sends you email alerts and has a mobile-responsive interface, so whether you are at home or out for coffee, you can respond quickly. It also integrates with customer relationship management software and has API-development ability so you can integrate Sysomos with your other company software.</p>\r\n<p>In addition to email and telephone support, you get a dedicated account manager. Your account manager not only gives you one-on-one training on the software but can help you throughout your time as a client.</p>\r\n<p>Sysomos is a potent social media monitoring service with powerful tools. The ability to understand 186 languages and slang makes it the best choice for international businesses that need social media listening, analysis and response.</p>"},"url":"http://www.sysomos.com","docType":"service","title":"Sysomos","thumbnail":{"path":"https://staging.business.com/images/rev/prod/ce/52320-sysomos-box.jpg"},"pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"widget","widgetId":"10746","widget":{"id":"10746","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"http://www.sysomos.com","name":""}}}},{"fullTitle":"Best Service for Competitor Analysis: Portent ","bullets":null,"isFeaturedBestPick":false,"isJumpLink":false,"tabTitle":"Competitor Analysis","review":{"isReview":true,"adsense":false,"canonical":"https://staging.business.com/reviews/portent/","review":{"fullReview":"<p><a href=\"https://businesscom.go2cloud.org/aff_c?offer_id=662&amp;aff_id=1000&amp;source=social-media-management-tools&amp;aff_sub=bestpick|competitor-analysis&amp;aff_sub2=lineuprank|5&amp;aff_sub3=deal|no&amp;aff_sub4=revenue|BZ-RFQ&amp;aff_sub5=pos|text&amp;url_id=1\">Portent </a>has a team dedicated to social media strategy and marketing with experience in branding, reputation monitoring and online content promotion. It is one of the few in our buying guide that offers an analysis of your competition as part of the initial research phase. It will also help you identify your target audience and determine trends in your geographical area to help create an effective campaign. Portent works with companies of all sizes and now has a small business hub, where it focuses on social media marketing for small businesses at cost-effective prices.</p>\r\n<p>Once you have your social media business plan in place, Portent assists you in creating content to help promote your brand and gain more recognition in the social media world. This includes video production and podcast creation. Of course, if you prefer to create content yourself, Portent will help distribute it on the most pertinent social networks. You have to create your social media profile yourself, but Portent will take over from there and manage your sites for you.</p>\r\n<p>Portent has social media tools for tracking the success of your social media and business campaigns. It will audit your sites to offer social media tips for business and see where there may be any gaps, after which it provides an analysis and suggestions of how to close those gaps.</p>\r\n<p>It will monitor and manage your online reputation to ensure any negative feedback is promptly dealt with to ensure your image remains intact. This service will also provide you with an ROI report.</p>\r\n<p>This service has both email and telephone support available. Portent doesn't have specific training tools or materials available. However, its blog has some interesting articles about online marketing plus a video tutorial that explains more about what Portent does. It also has a few case studies so you can see how it has managed other social media campaigns.</p>\r\n<p>This social media company offers some of the best tools for promoting your business using social media networks. It can help you establish a strong marketing strategy, taking into account local trends, your target audience, and the strength and weaknesses of the competition.</p>\r\n<p>Portent manages the promotion of your online content while monitoring your campaigns throughout the process. While there are not a lot of extra support features available, such as training materials, Portent does have several case studies on its website so you can gauge its success with other clients before committing to its service.</p>"},"url":"http://www.portent.com/","docType":"service","title":"Portent","thumbnail":{"path":"https://staging.business.com/images/rev/prod/ce/62916-portent-box.jpg"},"pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"widget","widgetId":"10746","widget":{"id":"10746","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"http://www.portent.com/","name":""}}}},{"fullTitle":"Best Service for Geotargeting Ads: OrangeSoda ","bullets":null,"isFeaturedBestPick":false,"isJumpLink":false,"tabTitle":"Geotargeting Ads","review":{"isReview":true,"adsense":false,"canonical":"https://staging.business.com/reviews/orangesoda/","review":{"fullReview":"<p><a href=\"https://businesscom.go2cloud.org/aff_c?offer_id=660&amp;aff_id=1000&amp;source=social-media-management-tools&amp;aff_sub=bestpick|geotargeting-ads&amp;aff_sub2=lineuprank|6&amp;aff_sub3=deal|no&amp;aff_sub4=revenue|BZ-RFQ&amp;aff_sub5=pos|text&amp;url_id=1\">OrangeSoda</a> has a team of experts dedicated to creating and managing social media campaigns. When you become a client, you are assigned an account manager who oversees the entire process of auditing your current website(s) and social media profiles to promoting unique and compelling content for your target market.</p>\r\n<p>This social media marketing service offers different kinds of social media marketing services, including some that are unique. For instance, it can help you launch a sweepstakes and even create coupons you can promote across your social media channels.</p>\r\n<p>One other beneficial feature of this social media marketing service is that it targets potential customers in your geographical area. OrangeSoda researches keywords and analyzes audience trends so you get more traffic coming to your sites from locals, rather than attracting viewers who might not ever make a purchase. This geotargeting feature is especially helpful for location-based businesses like restaurants.</p>\r\n<p>However, one thing that OrangeSoda won't do for you is create your social media profiles for you. You have to create those profiles yourself, but once you do, OrangeSoda manages each step of your social media campaign from creating and promoting content to monitoring your campaigns.</p>\r\n<p>OrangeSoda will link your profiles and business pages, which also helps with your rankings in search engines, such as Google. It promotes content you create on your different social media pages, or it can help you create content. OrangeSoda doesn't create videos, but it will promote video content you provide.</p>\r\n<p>Once your social media marketing campaign has been implemented, OrangeSoda monitor its success and sends you progress reports. This social media marketing service also monitors your online reputation and addresses any negative exposure or comments.</p>\r\n<p>You can connect with your dedicated account manager by phone or through email. This service offers some extended telephone support beyond the typical 9 to 5 business hours and is even available on Saturdays. You won't find FAQs or a live-chat feature on the company's web site, but there is a blog and articles about social media and business marketing.</p>\r\n<p>OrangeSoda is a good resource if you need help creating and managing a social media marketing campaign. Your dedicated account manager helps you through each step of the process, such as creating an effective strategy, creating and promoting appealing content, and monitoring the success of your campaign.</p>"},"url":"http://www.orangesoda.com/","docType":"service","title":"OrangeSoda","thumbnail":{"path":"https://staging.business.com/images/rev/prod/ce/62917-orangesoda-box.jpg"},"pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"widget","widgetId":"10746","widget":{"id":"10746","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"http://www.orangesoda.com/","name":""}}}},{"fullTitle":"Best for Market Research: DataSift ","bullets":null,"isFeaturedBestPick":false,"isJumpLink":false,"tabTitle":"Market Research","review":{"isReview":true,"adsense":false,"canonical":"https://staging.business.com/reviews/datasift/","review":{"fullReview":"<p><a href=\"https://businesscom.go2cloud.org/aff_c?offer_id=653&amp;aff_id=1000&amp;source=social-media-management-tools&amp;aff_sub=bestpick|market-research&amp;aff_sub2=lineuprank|7&amp;aff_sub3=deal|no&amp;aff_sub4=revenue|BZ-RFQ&amp;aff_sub5=pos|text&amp;url_id=1\">DataSift</a> focuses on social media monitoring and analysis. This company doesn't just ask questions and seek answers; it considers what questions to ask first. As such, it supplies other social media monitoring software services with the data they can also pass directly to you. Because it focuses on monitoring, it lacks social media engagement tools, but it is nonetheless an excellent choice for businesses needing in-depth social analytics of their companies, products, online presence or potential markets.</p>\r\n<p>This company monitors over 1.5 billion interactions a day across dozens of social media platforms, as well as news sites, forums, blogs and more. It not only notes when a link is posted, but examines that link in relation to the post to see if it applies to your research. If it's on the internet and public, DataSift's social media monitoring system can look at it. It also looks at non-public sources like Facebook, mining it for demographic information as well as posts.</p>\r\n<p>It archives around 2TB of data daily, so it maintains a huge historical database, giving you a vast field of past and present information to search. In addition to spam filtering to remove useless data, this software employs 300 standard search fields such as language and demographics. Of course, you can add your own filters through keywords to refine your search. Your filters can work across historical as well as present data, and you can even teach the software to find the information you want.</p>\r\n<p>Sentiment analysis is a key element of social media monitoring, as people are eager to share how they feel about an issue, company or product by posting on social media networks. DataSift uses a number of techniques to determine if sentiment toward your brand is positive, negative or neutral.</p>\r\n<p>Because of DataSift's focus, you won't find reporting or social media management tools to let you create reports or send response posts right from the platform. However, it offers several programming interfaces that allow you to integrate the data with other sources:</p>\r\n<p>VEDO can tag topics in interactions, such as to identify product mentions, attach emotion or flag purchase intent, and extract metadata to better classify content.<br /> PYLON helps you use social media to create content campaigns, analyze your audience and determine sentiment.<br /> STREAM analyzes posts from 19 sources, including Facebook and blogs, filtering and classifying so you can use the data for analysis.</p>\r\n<p>DataSift boasts a huge virtual ear tuned into conversations on the internet and the ability to sort through all the noise to get you the information you need. It doesn't build reports or let you post to social networks, but it integrates with other programs that do. Therefore, it's excellent social media monitoring software for midsize and large companies looking for in-depth, comprehensive research.</p>"},"url":"http://datasift.com","docType":"service","title":"DataSift","thumbnail":{"path":"https://staging.business.com/images/rev/prod/ce/60236-datasift-box.jpg"},"pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"widget","widgetId":"10746","widget":{"id":"10746","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"http://datasift.com","name":""}}}}]}}},"related":{"relatedArticles":[{"title":"7 Questions to Ask Before Connecting With Your Audience on Social Media.","canonical":"https://www.business.com/articles/questions-before-connecting-audience-on-social-media/","slug":"questions-before-connecting-audience-on-social-media","thumbnail":"https://www.business.com/images/content/5f3/2b6459c658add188b4567/1500-0-","dek":"Before competing with other businesses on social media, ask yourself these questions to help you craft a brand voice that sells.","lastModified":"2020-08-11T20:41:00Z","published":"2020-08-11T20:41:00Z","sponsored":false},{"title":"How to Measure Your Brand Awareness Online","canonical":"https://www.business.com/articles/measure-brand-awareness-online/","slug":"measure-brand-awareness-online","thumbnail":"https://www.business.com/images/content/5d2/ca6d27b43743d478b457b/1500-0-","dek":"The more consumers are aware of your brand, the likelier you are to gain their business.","lastModified":"2019-07-16T14:00:00Z","published":"2019-07-16T14:00:00Z","sponsored":false},{"title":"3 Ways to Improve Your Livestreaming Strategy","canonical":"https://www.business.com/articles/improve-livestreaming-strategy/","slug":"improve-livestreaming-strategy","thumbnail":"https://www.business.com/images/content/5f0/4c0f25a215e49158b4569/1500-0-","dek":"If you want to use social media to generate leads, build brand awareness or drive traffic to your site, have you considered live video streaming?","lastModified":"2020-07-07T18:59:00Z","published":"2020-07-07T18:59:00Z","sponsored":false},{"title":"Why and How to Create Video Content to Help Your Business","canonical":"https://www.business.com/articles/video-content-marketing-for-business/","slug":"video-content-marketing-for-business","thumbnail":"https://www.business.com/images/content/5e0/698359c658a464e8b456e/1500-0-","dek":"Find out why viewers respond to video content marketing and how it can help your business.","lastModified":"2020-07-23T17:48:00Z","published":"2019-12-30T13:00:00Z","sponsored":false},{"title":"10 Social Media Networks to Use for Personal Branding","canonical":"https://www.business.com/articles/social-media-for-personal-branding/","slug":"social-media-for-personal-branding","thumbnail":"https://www.business.com/images/content/5cc/335cd5a215eec7e8b4567/1500-0-","dek":"Facebook, Twitter and LinkedIn are just the tip of the social media world.","lastModified":"2019-04-29T14:00:00Z","published":"2019-04-29T14:00:00Z","sponsored":false},{"title":"Facebook for Business: 25 Tips and Tricks to Supercharge Your Business","canonical":"https://www.business.com/articles/facebook-for-business-tips-and-tricks/","slug":"facebook-for-business-tips-and-tricks","thumbnail":"https://www.business.com/images/content/5d1/4bf325a215e7c3b8b4567/1500-0-","dek":"Master social media and reap the rewards for your business.","lastModified":"2019-06-27T15:00:00Z","published":"2019-06-27T15:00:00Z","sponsored":false},{"title":"7 Ways to Stand Out on Social Media","canonical":"https://www.business.com/articles/stand-out-on-social-media/","slug":"stand-out-on-social-media","thumbnail":"https://www.business.com/images/content/5db/f44c09c658a61258b4567/1500-0-","dek":"Make sure all your hard work on branding pays off.","lastModified":"2019-11-05T14:00:00Z","published":"2019-11-05T14:00:00Z","sponsored":false},{"title":"Is Social Media Marketing Still Worth It?","canonical":"https://www.business.com/articles/is-social-media-marketing-still-worth-it/","slug":"is-social-media-marketing-still-worth-it","thumbnail":"https://www.business.com/images/content/5e6/00e0f5a215e54378b456a/1500-0-","dek":"It used to be all the rage, but is social media marketing still worth the effort?","lastModified":"2020-03-04T23:23:00Z","published":"2020-03-04T23:23:00Z","sponsored":false},{"title":"5 Tricks for Creating an Effective Editorial Calendar","canonical":"https://www.business.com/articles/create-editorial-calendar/","slug":"create-editorial-calendar","thumbnail":"https://www.business.com/images/content/5e7/1529e9c658ae0498b4592/1500-0-","dek":"Learn how to create an editorial calendar to help you organize content for your blog and social media channels.","lastModified":"2020-03-17T22:50:00Z","published":"2020-03-17T22:50:00Z","sponsored":false},{"title":"5 Tactics to Improve the Reputation of Your Online Business","canonical":"https://www.business.com/articles/improve-reputation-of-your-online-business/","slug":"improve-reputation-of-your-online-business","thumbnail":"https://www.business.com/images/content/5e8/f95a09c658a3e098b456f/1500-0-","dek":"Do you want to improve the reputation of your online business? Let's look at five smart tactics you should practice to build trust and rapport with your target audience.","lastModified":"2020-04-09T21:38:00Z","published":"2020-04-09T21:38:00Z","sponsored":false},{"title":"How to Create an Engaging B2B Content Marketing Plan","canonical":"https://www.business.com/articles/b2b-content-marketing/","slug":"b2b-content-marketing","thumbnail":"https://www.business.com/images/content/5d1/bb8457b4374e0698b4586/1500-0-","dek":"Content marketing can help grow your brand and land you more business.","lastModified":"2019-07-03T13:00:00Z","published":"2019-07-03T13:00:00Z","sponsored":false},{"title":"8 Ways to Build a Spectacular Online Presence","canonical":"https://www.business.com/articles/building-online-presence/","slug":"building-online-presence","thumbnail":"https://www.business.com/images/content/5dc/dfa625a215e777f8b4569/1500-0-","dek":"In order to succeed in today's climate, it is critical your business has a solid online footprint.","lastModified":"2019-11-15T16:00:00Z","published":"2019-11-15T16:00:00Z","sponsored":false}],"relatedReviews":[{"doc_type":"category","thumbnail":"https://staging.business.com/images/rz/5b99633151ee47a8528b4582/Call_center_bbernard.jpg","canonical":"https://staging.business.com/categories/call-center-services/","title":"The Best Call Center Services for 2021","dek":"Our team has compared the best call center services for 2021. See up-to-date reviews for the top-rated answering services.","slug":"call-center-services","lastModified":"2021-02-26T14:22:00Z"},{"doc_type":"category","thumbnail":"https://staging.business.com/images/rz/5df7b1b69c658a61728b4567/Answering_Service_scyther5_Getty.jpg","canonical":"https://staging.business.com/categories/best-answering-services/","title":"The Best Answering Services of 2021","dek":"Our teams have compared the best answering services for 2020. See up-to-date reviews and prices for these top-rated services.","slug":"best-answering-services","lastModified":"2021-02-26T14:18:00Z"},{"doc_type":"category","thumbnail":"https://staging.business.com/images/rz/5d4c65367b43741a258b4572/Laptop_Sfio_Cracho.png","canonical":"https://staging.business.com/categories/crm-software/","title":"The Best CRM Software of 2021","dek":"Looking for the best CRM software? We have easy-to-read, expert unbiased reviews and feature comparisons of the best and cheapest programs.","slug":"crm-software","lastModified":"2021-02-24T14:09:00Z"}],"relatedSponsoredArticles":null}},"pageContext":{"displayModified":"2020-02-13T14:00:00.000Z","template":"v1","title":"5 Reasons Why Your Social Media Marketing Campaign Is Failing (and How to Fix It!)","meta":{"robots":"index, follow"},"docType":"articles","slug":"social-media-marketing-strategy","canonical":"https://staging.business.com/articles/social-media-marketing-strategy/","skipTOC":false}},"staticQueryHashes":[]}