Remote PC access software can be a valuable business tool to provide your employees with offsite device access, remote technical support, online courses and collaboration. When you're choosing remote access software, there are several factors to consider, including security, cost, functionality and sharing features.
\n"}},{"__typename":"SectionBestPicks","id":"best-picks","isInToc":true,"type":"bestpicks","megaBestPicksTopCardLimit":5,"bestpicks":[{"bullets":["Easy-to-use web browser interface","Multiple collaboration options ","24/7 live chat support"],"description":"RemotePC by IDrive is extremely easy to implement. This remote PC access software has an easy-to-use web browser interface, and it only requires installation if you are using the platform for unattended access. Your devices connect via TLS 1.2/AES-256 encryption and work over internet/LAN and firewall proxy servers. The two-factor authentication is quick to set up and includes an access ID and a unique password. RemotePC is available across multiple platforms and devices, which reduces time spent verifying devices. The ability to chat between computers and drag and drop file transfers makes working within the platform convenient. \r\n\r\nIn case you have questions while implementing RemotePC, the homepage has video tutorials, FAQs and a blog as additional resources. If you need to contact a support agent specifically, RemotePC has a customer support line and a live chat feature. \r\n\r\nRemotePC offers various service plans for businesses of all sizes. Regardless of the remote access plan you choose, the cost structure is the same. RemotePC charges one flat annual fee. The Consumer plan allows you one user license and access to 10 computers, while the Team and Enterprise plans provide unlimited user licenses and access to 100 computers. There is also a Help Desk plan that includes unlimited user licenses and access to an unlimited number of computers. All of the plans include a 30-day free trial. ","descriptionTest":"RemotePC by IDrive is a cloud-based remote access solution that is easy to implement. The software includes a long list of features and security protocols, so your remote interactions are efficient and safe. ","fullTitle":"Best for Easy Implementation","isFeaturedBestPick":false,"isJumpLink":true,"tabTitle":"Best for Easy Implementation","review":{"displayName":"RemotePC","canonical":"https://staging.business.com/reviews/remotepc/","id":"e0e0e8141ed0cac24597ffd5a510a79a","url":"https://www.remotepc.com/index.html","review":{"pros":["Plans are easy to implement, use and scale.","RemotePC charges a flat rate that allows users to conduct unlimited concurrent sessions."],"cons":["24/7 email and instant chat support are only available with certain plans."],"fullReviewTest":"For businesses needing a comprehensive solution that is easy to implement and access, we recommend RemotePC by IDrive. The company offers a variety of plans, each with extensive features and flat annual rates, which makes choosing a plan a breeze. RemotePC is easily scalable.
\r\nRemotePC has four standard remote access plans (Consumer, SOHO, Team and Enterprise), one remote support plan (HelpDesk) and one video conferencing plan (Meeting). The remote access plans are tiered based on the number of users and computers you need secure access to. Each paid plan costs a flat annual rate, and prices range from $29.50 per user to $499.50 for the Enterprise plan, which supports unlimited users and access to 100 computers. Businesses can scale the Team and Enterprise plans to cover 100, 200, 300, 500 or 1,000 computers for an additional fee. RemotePC has previously offered significant first-year discounts and student discounts; inquire if these discounts still apply when you call them.
\r\nThe HelpDesk plan differs from the other plans in that it is primarily geared toward IT users. Your company's IT techs can access an unlimited number of computers, and the plan is set up to support on-demand IT requests and troubleshooting. It costs $499.50 per year; again, RemotePC offers a significant discount if this is your company's first year using the solution.
\r\nSeptember 2020: RemotePC recently changed its free trial policy. You can now test RemotePC's Team, Enterprise or HelpDesk plans for free for 7 days – no credit card required. The Consumer and Soho plans are not eligible for the free trial.
\r\nAlthough RemotePC access features are tiered, every remote access plan includes essential remote desktop tools like drag-and-drop file transfer, remote printing, video conferencing, session recording, and collaboration capabilities (e.g., text chat, voice, augmented reality video, interactive annotation). Enterprise plans have advanced capabilities like computer grouping, deployment, group organization, and user role and permission capabilities.
\r\nAugust 2020: RemotePC is simplifying remote communication even more with its new video conferencing feature, RemotePC Meeting. Users can access built-in collaboration tools like group and private messaging, dial-in via phone, screen sharing, session recording, a whiteboard, and unlimited video conferencing. RemotePC Meeting is free with every RemotePC plan, and it is accessible via online browsers, the App Store, and Google Play Store.
\r\nRemotePC has an easy-to-use web browser interface, and it only requires installation if you are using the platform for unattended access. Your devices connect via TLS v 1.2/AES-256 encryption, and they work over the internet, LAN, and firewall/proxy servers. The two-factor authentication is quick to set up, and it includes an access ID and a unique password. There is also an option to blank the screen of the remote device for extra privacy with the click of a button. RemotePC is compatible with Windows, Linux, Mac, iOS and Android devices.
\r\nIf you have questions about the tools, the RemotePC home page has video tutorials, FAQs and a blog. Team and Enterprise plans have access to 24/7 email and chat support. We tested RemotePC's customer service and were very pleased with the fast help we received from knowledgeable representatives.
","fullReview":"
RemotePC by IDrive is an easy-to-use solution that offers a long list of features and security protocols so your remote interactions are efficient and safe. Its pricing plans are based on a flat annual rate. RemotePC offers 24/7 live assistance and a 30-day free trial.
View all our recommendations for remote PC solutions on our best picks page.
\r\nOne of the uses for remote PC access software is as an IT solution. RemotePC allows your IT team to deliver fast, effective service whether your employees are spread across the globe or are closer to your office. It's for these reasons (and others listed below) that we recommend RemotePC as the easiest remote PC software application to implement.
\r\nRemotePC offers five different pricing plans. The price of each plan is a flat annual fee and is based on the number of computers you plan to support. There are no additional fees or hidden monthly charges. While some plans center around personal or small team use, you'll find plans that fit the needs of enterprises and IT departments.
\r\niDrive often offers discounted pricing on its plans. In addition, the company offers a free, 30-day trial. (You don't need to provide a credit card to sign up.)
\r\nRemotePC offers several different services and features for remote PC access, including the following:
\r\nOne big benefit of RemotePC is the access you get to unlimited concurrent sessions – this is especially useful if you require multiple frequent connections at the same time, such as to conduct demos and group trainings.
\r\nAnother great feature is the variety of accessibility options. You can enable an always-on access option, which gives you and authorized users access to a computer at any time. Another feature gives IT technicians one-time access to your computer using a unique access ID and key. Once the session is over, these credentials cannot be used to access the computer again.
\r\nWe liked that RemotePC offers multiple resources, including video tutorials, FAQs and a blog, to help you learn more about the software.
\r\nIf you plan to use RemotePC to transfer files, including large files, this application maxes out at 1.5GB per file. You can break up the file, but anything larger than 1.5GB – ideally less than 1GB – will have a significant lag time.
\r\nSecond, although RemotePC is extremely scalable, with the Teams and Enterprises plan, the first option available to you is 100 computers. After that, the number of computers jumps to 200, 300, 500 and then 1,000. There is no option to add computers on an individual basis or smaller scale.
\r\nAlthough RemotePC is easy to implement and offers several technical support resources, 24/7 email and instant chat support are only available to those who purchase the team and enterprise plans – you do not have access with the free and consumer plans.
\r\nRemotePC enables quick, 24/7 access to connected computers and devices. This solution works across all major operating systems and device types, including PC, Mac, iPhone and Android.
\r\nInstalling and implementing RemotePC onto your devices is very simple. Most interactions require the user to click a link, and unattended access requires a one-time installation for continual access.
\r\nSecurity is supported by AES-256 encryption and two-factor authentication to ensure your computers cannot be accessed by outside parties. There is also an option to keep the remote computer's display blank as you work on it, all with the click of a button.
\r\nISL Online's professional and secure remote desktop software allows users to access and support computers and mobile devices from anywhere. The cross-platform software is available as a cloud, on-premises or combined license solution. ISL Online is easy to use; users can transfer files, record sessions, manage multiple monitors, transfer a session to another user, install new software and reboot computers. Its security features include two-factor authentication, integrations with external authentication services, AES 256-bit end-to-end encryption, exportable audit logs and automatic session recording. There are multiple service plans to choose from. Business plans start at $145 per year for a 500-minute pay-per-use coupon. One cloud license, which allows you to run one simultaneous remote session at a time, costs $469 per year. Unlimited simultaneous session plans are available.
","fullReview":""},"pricing":{"isCapped":false,"isFeatured":true,"primary":true,"selected":"affiliate","widgetId":null,"widget":null,"affiliate":{"cta":"Visit Site","link":"https://businesscom.go2cloud.org/aff_c?offer_id=935&aff_id=1000&source=remote-pc-access&aff_sub4=revenue|QT&aff_sub3=deal|ISL-Online&url_id=1","name":"QT Program"}},"thumbnail":{"path":"https://staging.business.com/images/rz/5fc676799c658a602f8b4567/islonline_logo.png"}}},{"bullets":["Multiple pay-as-you-go plans","End-to-end SSL ","API for custom integration"],"description":"Zoho Assist is remote PC access software whose niche demographic is primarily small and midsize businesses. It offers a free plan for personal or commercial use, three remote support plans, and an unattended access plan. This gives you a variety of options to fit your small business's needs. \r\n\r\nOctober 2019: Zoho Assist now offers its users the ability to purchase additional concurrent session licenses. These licenses allow multiple technicians to access a specific number of sessions simultaneously. By giving users the ability to purchase concurrent session licenses, Zoho Assist allows businesses to create the exact plan that best fits their needs. \r\n\r\nThe cost structure for remote access is a monthly fee based on the number of users you have. Unattended access is a little different, as it's just a monthly fee for one user with 25 computers. There is no limit on how many users you can purchase access for, and Zoho Assist allows you to pay monthly or annually. If you are unsure of what features you need, you can test out the software with a free 15-day trial. You can contact the customer support team with any questions you have about the process. \r\n\r\nThe cloud-based platform provides a convenient, downloadable plugin link that allows your business to seamlessly interact with your clients' computers remotely. Two-factor authentication is required, and the software security has end-to-end SSL and AES 256-bit encryption, so you can be sure that your business information will remain private and secure. Although the file transfer size should not be larger than 2GB, transferring files is as easy as dragging and dropping a document from one computer to the next. Cross-platform access is available for various platforms, including Windows, Linux, Chrome OS, Mac, iOS and Android, so you don't have to worry about verifying which type of device your client or employee is using. \r\n\r\nZoho Assist is pay-as-you-go software. When your business needs change, you can upgrade or downgrade accordingly. You can also cancel your service at any time if you no longer require remote PC access. ","descriptionTest":"Zoho Assist offers a variety of remote PC access plans to fit your small business, including a free plan for personal or commercial use, three remote support plans, and an unattended access plan. It is a cloud-based platform that uses AES 256-bit encryption to securely transfer data across devices. ","fullTitle":"Best for Small Business","isFeaturedBestPick":false,"isJumpLink":true,"tabTitle":"Best for Small Business","review":{"displayName":"Zoho Assist","canonical":"https://staging.business.com/reviews/zoho-assist/","id":"753fa00ece9cbdaeada9841d7f63dad7","url":"https://www.zoho.com/assist/","review":{"pros":["Zoho's plans are designed specifically for small and midsized businesses: They are all affordable and comprehensive.","Unattended access plans use a LAN connection to \"wake up\" remote computers and shut them down."],"cons":["File transfers exceeding 2GB may experience a lag, or the data may need to be broken up."],"fullReviewTest":"Zoho Assist is the best overall remote PC access software solution for small businesses because of its comprehensive features and affordable plans. The software is ideal for employees needing to access their office computers while working remotely, and it's a good solution for IT departments that troubleshoot internal computers.
\r\nZoho offers multiple pay-as-you-go remote software plans, including a free plan for personal or commercial use, two unattended access plans (Standard and Professional) and three remote support plans (Standard, Professional and Enterprise). Zoho offers a 15-day free trial, and you can change or cancel your service at any time. Plans range in price from $8 to $25 per technician, per month and the number of available concurrent sessions. (Zoho's Standard plan comes with two sessions; the Professional plan comes with six.) Volume discounts are available.
\r\nBoth of Zoho's unattended access plans support up to 25 computers and cost $10 to $15 per month. (The Professional plan, though, offers expanded features like session recording, remote print, voice and video chat, and mass deployment to name just a few of the enhanced features.) You save $2 per month if you pay for a year in advance.
\r\nRemote Support features include file transfer, multimonitor navigation, screen capture, reboot and reconnect and custom reporting. The advanced plans have expanded features, such as screen sharing, session scheduling and auditing, the ability to annotate the screen, and voice and video chat.
\r\nZoho's Unattended Access plans come with essential features like computer grouping, group permissions, file transfer, bulk deployment, wake-on LAN, remote power options, multimonitor navigation, screen capture and custom reporting. The Professional plan has advanced features like session recording, remote printing, voice and video chat, custom domain mapping, and it supports mobile and IoT devices.
\r\nZoho Assist integrates with other Zoho programs and third-party applications, including G Suite, Spiceworks and Zendesk. You can also develop custom apps using API integration, which can connect Zoho Assist with Kiosk, Android and iOS apps, OEM devices, and ITSM or CRM solutions.
\r\nZoho Assist is cloud-based, which allows your business to seamlessly interact with remote computers through a downloadable plugin link. All data is transmitted with end-to-end SSL and AES 256-bit encryption. Transferring files is as easy as dragging and dropping a document from one computer to the other; however, we recommend that the size of the files you plan to transfer should not exceed 2GB – otherwise, there is too much of a lag. Another option is to break up the files into separate transfers or use another method that better supports installing large files. Cross-platform access is secure across various devices, including Windows, Linux, Chrome OS, Mac, iOS and Android.
\r\nZoho offers several helpful online resources, including free training, FAQs, a user guide and user forums. When we reached out to Zoho customer support, the staff was very knowledgeable and offered detailed information about the platform and its plans.
","fullReview":"Within its vast suite of business software and services, Zoho offers Zoho Assist – a remote PC access solution that is optimized for small and midsize businesses. Zoho Assist has software features available for both internal and external users. The software is ideal for internal employees to access office computers while working remotely, as well as IT departments to troubleshoot multiple computers. Externally, the software lets you offer hands-on technical support for your customers. The platform prioritizes safety, ensuring your customers' information stays private and secure. It's for these reasons and more that Zoho Assist is our choice for the best remote PC software for small businesses.
\r\nView all our recommendations for remote PC access software on our best picks page.
\r\nZoho Assist offers a variety of pricing and software plans that cater to small businesses. Whether you are looking for a single-user basic plan or something suited to access multiple client computers, Zoho Assist offers plans to fit your needs.
\r\nZoho Assist charges a monthly fee based on the number of users you need access for. This fee can be billed monthly or annually; however, the annual rate is a little lower. In addition to the regular remote access plans, you have the unique option of the Standard Unattended Access plan, which offers access to 25 unattended computers and can scale to fit your needs. This plan can also be billed monthly or annually and can be packaged with any of the remote support access plans.
\r\nHere are some specifics about the pricing and features for plans available with Zoho Assist:
\r\nZoho Assist offers a free 15-day trial of the Enterprise package bundled with the Standard Unattended Access.
\r\nZoho Assist offers a number of valuable services and features, including the following:
\r\nOne of the biggest benefits of using Zoho Assist is the unattended access plan that you can add on to any other plan. For scheduled, routine maintenance that doesn't require the client to be present, you can connect with unattended machines to work on. As long as the host computer is connected through a LAN, you can power them on or wake them up from sleep mode when connected. When you're finished with maintenance, you can remotely power them down.
\r\nAnother great feature of Zoho Assist is the ability to troubleshoot for your clients. The Zoho Assist platform centers on remote support and equips you with tools to troubleshoot just about any problem affecting a customer who's using your software or service on their computer.
\r\nZoho Assist also offers numerous educational resources and great customer service. Available resources include free training, a FAQs page, a product roadmap, a user guide, a list of system requirements, forums, blogs and up-to-date content. The customer support staff is very knowledgeable and offers detailed information on product clarification and software price quotes.
\r\nOne downside to this service is the size limit for file transfers. Transferring large files can be difficult, since this software maxes out at about 2GB per file transfer. You have the ability to break up the file, but anything larger than 2GB – ideally less than 1.5GB – will likely have a significant lag time.
\r\nAnother drawback is the limit on concurrent sessions. A primary difference between the plans is the number of concurrent sessions allowed. For just one technician, you would have to upgrade to the Enterprise plan if you required anything more than four concurrent sessions.
\r\nA feature many competitors have that Zoho Assist does not is easily accessible live chat. Although the Zoho Assist website does feature a customer support chat option, we found it difficult to reach someone for immediate assistance. Calling the customer support line yields a much better experience.
\r\nThe process of integrating Zoho Assist into your business is very simple. Since it's web-based software, it doesn't require the additional time of installing software and maintaining program updates. This software integrates directly with other Zoho programs and third-party applications like G Suite, Spiceworks and Zendesk. You can also develop custom apps using an API integration, which can connect Zoho Assist with your kiosks, Android or iOS apps, OEM devices, and ITSM or CRM solutions.
\r\nIf you need help setting up Zoho Assist for your business, you can access its support site, which is complete with a knowledgebase user forum. It even offers live video training sessions to get you up to speed on how to set it up and operate it. This makes the implementation of Zoho Assist easy for a small or midsize business.
\r\nDuring your remote connections, Zoho Assist uses 256-bit AES encryption and supports two-factor authentication to initiate a connection. This connection can pass through firewalls without special configuration. For accountability, an activity log tracks events such as access requests and logins, and advanced features even allow session recording.
"},"pricing":{"isCapped":false,"isFeatured":true,"primary":true,"selected":"affiliate","widgetId":null,"widget":null,"affiliate":{"cta":"Visit Site","link":"https://businesscom.go2cloud.org/aff_c?offer_id=73&aff_id=1000&source=best-remote-pc-access-software&aff_sub4=revenue|QT&aff_sub3=deal|&url_id=1","name":"QT Program"}},"thumbnail":{"path":"https://staging.business.com/images/rz/5e2f3acd7b4374836a8b4572/Zoho_logo.png"}}},{"bullets":["Advanced security settings ","Customizable branding and installations ","Support agents can access remote cameras"],"description":"ConnectWise Control is remote PC access software that offers high performance and outstanding security. This software is suitable for personal users, telecommuters, collaborators and IT technicians. It is especially useful for cross-platform access, which is an essential feature lacking in many competitors. There are many service plans available, including a free plan for personal use, three all-inclusive plans for business use and an unattended access plan primarily for IT use. \r\n\r\nThe free remote access plan is great for personal use and contains all the features necessary to connect remotely with friends and family. The cost structure for the paid plans is a monthly fee based on the number of concurrent sessions you need. You can pay monthly or annually. The One plan allows one user to make one connection. The Standard plan allows one user to make three connections, while the Premium plan allows one user to make 10 connections. The Access Only plan is a restricted-access package and allows unlimited users to connect to unattended devices. This plan is often used on its own or in addition to one of the other plans. You can upgrade or downgrade your plan at any time. If you are unsure of what features you will need, you can sign up for a 14-day free trial. \r\n\r\nConnectWise Control needs to be installed on both the remote and host computers. You can send a link, copy a URL, or download the installer package on any desktop or mobile device. File transfer is as simple as drag and drop or copy and paste, and you can communicate through text, VoIP, annotation and shared toolbox functionality. The software runs through AES-256-bit encryption and requires two-factor authentication. You can provide single sign-on access to hosts and lock a remote client upon host disconnect.\r\n\r\nIn case you have questions while implementing or using ConnectWise Control, the homepage has support articles, blogs, success webinars, live demos and video tutorials as additional resources. The site offers a downloadable chat IM and a customer support line if you need to speak with someone directly regarding the software. ","descriptionTest":"ConnectWise Control is remote PC access software that offers high performance and outstanding security. This software is ideal for personal users, telecommuters, collaborators and IT technicians who need cross-platform access across multiple devices. ","fullTitle":"Best for Cross-Platform Access","isFeaturedBestPick":false,"isJumpLink":true,"tabTitle":"Best for Cross-Platform Access","review":{"displayName":"ConnectWise Control","canonical":"https://staging.business.com/reviews/connectwise/","id":"8cdfe0066bc80ab301efa039ecc314de","url":"https://businesscom.go2cloud.org/aff_c?offer_id=345&aff_id=1000&source=employee-scheduling-software&aff_sub=bestpick|most-compatible&aff_sub2=lineuprank|1&aff_sub3=deal|getapp&aff_sub4=revenue|network&aff_sub5=pos|text&url_id=1","review":{"pros":["Plans feature high-end security settings, such as role-based security, secure session codes, LDAP and SAML integration, brute force protection, access revocation and OAuth integration.","Plans, features, security measures and branding are customizable."],"cons":["Initially connecting devices can be challenging since you must first build and then customize your installer agent."],"fullReviewTest":"ConnectWise Control, previously ScreenConnect, performs well on every platform, whether you are connecting via PC, Mac or tablet. The software is very customizable, though it may require advanced technical know-how for users. However, once a remote access session has started, the software is fast and efficient.
\r\nConnectWise offers one remote access-only plan (Access) and three remote support plans (One, Standard and Premium). Pricing for the Access plan is based on the number of unattended access agents you need (basically the number of devices you need unattended access for) and starts at $30 per month for 25 unattended access agents. The support plans are concurrent session-based, ranging from $19 per month (paid annually) for the One plan to $45 per month for the Premium plan. ConnectWise has a 14-day free trial.
\r\nConnectWise Control is installation-based software that is accessible via a link or installer package. This enables you to connect several platforms, including Windows, Linux, Mac, Chrome OS, iOS and Android devices. When you are connected, you can drag and drop files or copy and paste documents between devices. Features vary depending on the plan you sign up for but can include text chat, VoIP, annotation, a shared toolbox, remote printing, monitor blanking and multiple monitor support. You can integrate other options like surveys, extensions, and ConnectWise View.
\r\nConnectWise Control is bolstered with AES 256-bit encryption and two-factor authentication. Other security and authentication features include role-based security, secure session codes, LDAP and SAML integration, brute force protection, access revocation and OAuth integration.
\r\nConnectWise offers webinars, demos and video tutorials to help users master all of the features of the software. There is also a downloadable chat feature and a customer support line where you can speak directly with a ConnectWise representative.
","fullReview":"When you're looking for remote PC access software with cross-platform access, ConnectWise Control, formerly ScreenConnect, is an ideal candidate. ConnectWise Control performs well on every platform, whether you are connecting via PC, Mac or tablet. Once a remote access session starts, the software is very fast and efficient to use. The toolbar uses icons, which makes it easy to quickly find the function you need. This creates an effective remote connection between you, your clients and your IT department. The software comes in various packages, so whether you need to connect to one computer or a whole team, you can use ConnectWise.
\r\nView all our recommendations for remote PC access software on our best picks page.
\r\nConnectWise Control is installation-based software that's accessible with a link or an installer package. This enables you to connect a multitude of platforms, including both desktop and mobile devices. While connected, you can drag and drop files or copy and paste pieces of documents between devices. Features like text chat, VoIP, annotation and a shared toolbox allow effective communication between the host and remote device. ConnectWise Control enables high security measures like AES 256-bit encryption and two-factor authentication. It's for all of these reasons and more that ConnectWise Control is our choice for the best remote PC software for cross-platform access.
\r\nConnectWise Control offers a free plan for personal use, three all-inclusive paid plans for business use and one paid unattended access plan primarily for IT use. The main difference between each all-inclusive plan is the number of simultaneous connections available, as well as the services offered. There is a monthly fee for paid plans based on the number of concurrent sessions you need. You can pay monthly, but you'll get a discount if you pay annually. Here is a breakdown of each plan:
\r\nIf you are unsure of what features will be best for your business, ConnectWise Control offers a free 14-day trial. The free trial uses the Standard plan, but you have the option to turn on premium extensions.
\r\nConnectWise Control offers a wide selection of services and features for remote PC access, including the following:
\r\nOne of the biggest benefits of ConnectWise Control is its high security. It employs numerous layers of protection to keep your data safe. The software offers end-to-end 256-bit SSL encryption, which is above the industry standard. Additionally, you can customize the security settings. This includes screen recording, audit logs of every session, two-factor authentication, session timeouts, limiting access to certain sessions and restricting IP addresses. Of all the software we reviewed, ConnectWise Control not only offers the most security options but also allows you the most control over session security.
\r\nThis software permits a wide variety of customization that's unrivaled by many of its competitors. Personalizing your logo is as simple as inserting your image, no HTML required. You can convert 100 percent of the text in the application from English to another language. You can also edit over 1,200 settings to customize the appearance of the dashboard. It's simple to create a unique guest page to fit your brand, giving your clients a personalized experience with your remote product.
\r\nAlong with customizing your security settings and branding, this software allows you to integrate a variety of features into the platform. The software houses more than 100 different integrations and extensions for you to choose from. These integrations can save a lot of time and money for your business. For instance, you can integrate popular platforms like Freshdesk to streamline ticketing or Zendesk to quickly resolve tech issues. The extensions you can choose from include a command toolbox, quick-support SOS and offline machine notifications.
\r\nOne downside to this service is the difficulty of its initial implementation. Initially connecting devices can be challenging, since you must log in to both computers at the same time and have a variety of connection options. The administrator chooses how to invite the host, or client computer, to the remote session by either setting a passcode and sharing it with the host or publishing an online session that is listed on ConnectWise Control's website, which the host user then selects to join. This can be confusing, since the administrator may have several open sessions listed and it is up to the client to ensure the right session is chosen. The remote session doesn't begin, though, until the host gives permission to the admin to connect with it.
\r\nThe program is also difficult to use as a single-user solution for accessing a work computer from home, because there must be someone at both ends to create the admin controls, initiate a remote connection and, then on the host side, grant permission for the session to begin.
\r\nAnother downfall is the limited mobile capabilities. This software does support both Android and iOS devices; however, some of the desktop features do not translate to the mobile versions. Android tablets and Android phones by Samsung tend to have full capabilities, but other Android phones may have limited usability. iOS devices may also have limited features, as is the case with most other remote PC access software, but they are still usable with the software.
\r\nConnectWise Control provides a variety of remote support and access features that not many of its competitors offer. The extremely customizable platform is great for businesses with unique needs and branding. It supports devices across all platforms, ensuring the connection between you and your IT department, employees, and clients.
\r\nSince the software is so customizable, though, it may require more advanced knowledge of technology for first-time users, which can affect the initial implementation process. However, your staff has the option to secure remote connections by setting a passcode and sharing it with the host or publishing an online session and asking the host to join. The multiple access options enable you to choose which process is best for you and your business.
\r\nConnections are safe and private, as ConnectWise Control uses end-to-end 256-bit SSL encryption and two-factor authentication. You can provide single sign-on access to hosts for one-time use and then lock a remote client upon host disconnect. This provides peace of mind for your clients and allows for unlimited possibilities. ConnectWise has an SSL certificate, enabled with an HTTP-to-HTTPS redirect. The security, usability and customization make this a great option for your remote access needs.
"},"pricing":{"isCapped":false,"isFeatured":true,"primary":true,"selected":"affiliate","widgetId":null,"widget":null,"affiliate":{"cta":"Visit Site","link":"https://businesscom.go2cloud.org/aff_c?offer_id=70&aff_id=1000&source=best-remote-pc-access-software&aff_sub3=deal|Connectwise-Control&aff_sub4=revenue|QT&url_id=1","name":"QT Program"}},"thumbnail":{"path":"https://staging.business.com/images/rz/5f0dcd3d9c658a74348b4567/connectwisee_logo.png"}}},{"bullets":["Single, multiuser and team plans ","Custom branding with every plan","Drag-and-drop file transfer "],"description":"TeamViewer is convenient remote PC access software that's available across all devices – even Mac and iOS. It gives employees the opportunity to work remotely with their IT department, clients and work computers, regardless of the type of device they use. The software comes in plan sizes suitable for single users, multiple users and teams.\r\n\r\nNovember 2019: TeamViewer released TeamViewer Pilot 2.0 (powered by ARCore) to enhance virtual remote support sessions. In addition to HD video streaming, users can access augmented reality capabilities to highlight real-world objects and receive enhanced levels of remote support from IT technicians. The app, available for iOS and Android devices, can connect with RealWear wearable headsets and Vuzix or Epson smartglasses. This feature can help IT technicians quickly resolve problems, improve oversight, and reduce downtime and travel costs.\r\n\r\nTeamViewer offers a variety of support resources, such as live chat, forums, video tutorials, modules and articles. If your business needs a change, you can easily upgrade your service plan over the phone or online. \r\n\r\nThe cost structure for the desktop remote access is a monthly fee, billed annually. The plan you should select depends on the number of concurrent sessions you need, along with whatever remote features your business requires. The Single User plan provides one user license and access to an unlimited number of computers with one concurrent session and limited capabilities. The Multiuser plan provides multiple user licenses and access to an unlimited number of computers with one concurrent session, as well as all of the remote capabilities you will likely need. The Team plan includes multiple user licenses and access to an unlimited number of computers with three concurrent sessions and extended remote capabilities. Keep in mind that mobile capabilities are a separate package, with costs based on the number of concurrent sessions your plan has. If you are unsure of what features you will need, you can sign up for a 14-day free trial to see what works for you. ","descriptionTest":"","fullTitle":"Best for Mac","isFeaturedBestPick":false,"isJumpLink":true,"tabTitle":"Best for Mac","review":{"displayName":"TeamViewer","canonical":"https://staging.business.com/reviews/teamviewer/","id":"043260d409a8115161f42a0ca4b8497d","url":"https://www.teamviewer.com/en-us/","review":{"pros":["Users can communicate via text chat, voice, video, whiteboard, even 3D annotations (with TeamViewer Pilot).","TeamViewer can be used with other software solutions (e.g., Salesforce, Zendesk, Microsoft Intune, IBM MaaS360 and MobileIron)."],"cons":["Mobile support costs extra."],"fullReviewTest":"TeamViewer is our pick as the best secure, convenient remote Mac access solution. Employees and IT teams can access remote computers, servers, mobile devices, all with a sense of security and privacy.
\r\nTeamViewer offers three licenses; each is billed annually. The Single User plan (one seat, one session) costs $50.90 per month. The Multi-User plan comes with multiple user licenses (with one session running at a time) and all of the remote features you will likely need for $102.90 per month. The Team plan comes with multiple user licenses, three concurrent sessions and extended remote features for $206.90 per month. You can purchase add-on tools like TeamViewer Remote Management, mobile device support, TeamViewer Pilot and extra concurrent users. TeamViewer has a 15-day free trial.
\r\nFebruary 2021: TeamViewer recognizes the need for end-to-end encrypted video conferencing and screen-sharing solutions. The company announced that TeamViewer Meeting video conferencing capabilities are now automatically available to TeamViewer clients for free. Previously, it was only available as a stand-alone subscription offering.
\r\nTeamViewer offers the convenience of being both cloud-based and installable, which should make it easy to implement for your employees. With necessary features like drag-and-drop file transfer, text chat, VoIP and video, communicating between devices is simple. Other features include remote printing, user and device access reporting, mass deployment and software integrations.
\r\nDecember 2020: In November 2020, Apple announced the transition from Intel chips to newly developed Apple Silicon chips. According to Apple, the new chips will \"deliver industry-leading performance and powerful new technologies.\" The full transition to the new chips is expected to take up to two years.
\r\nTo support remote access users in this transition, TeamViewer released TeamViewer 15.12 for MacOS. This latest version supports the Apple Silicon structure and the new macOS Big Sur. According to TeamViewer, the new version allows for remote connectivity with improved performance and less energy consumption.
\r\nTeamViewer uses AES 256-bit encryption, two-factor authentication, user and IP whitelisting, and brute force protection. Remote data backup and remote device monitoring are secure from end to end, and the software looks for unusual behavior, such as access from a new location. If it detects suspicious activity, it safeguards your data by forcing a password reset. ConnectWise is SOC2 certified and compliant, HIPAA compliant and ISO 27001 certified for Information Security Management.
\r\nTeamViewer has an extensive knowledgebase; there you can read \"Get Started\" guides or post your question or concern to the community. If you don't get an answer there, you can call TeamViewer or submit a help ticket.
","fullReview":"TeamViewer is the remote PC access application we recommend for Mac devices. It offers a secure, convenient choice for Mac owners. There are four pricing plans to suit single users, multiple users and teams, all of which are compatible with the mobile device access add-on. If you are unsure of which plan to get, you can start with a 14-day free trial.
\r\nView all our recommendations for remote PC access software on our best picks page.
\r\nTeamViewer offers the convenience of being downloaded and installed on your computers, as well as accessibility via the cloud, rendering it an easy-to-implement software. Mac and PC users alike will find TeamViewer's remote capabilities to be comprehensive and secure.
\r\nWith necessary features like drag-and-drop file transfer, text chat, a whiteboard, and session recording, communicating between devices is simple. TeamViewer has implemented high security measures so your information is secure.
\r\nTeamViewer offers three different plans for businesses and one free plan for personal use. TeamViewer's paid plans are based on a monthly fee, which is billed annually. Note: If you require mobile capabilities, you must purchase a separate package that is charged annually based on the number of concurrent sessions your plan has.
\r\nHere's more about TeamViewer's subscription plans:
\r\nTeamViewer offers a 14-day free trial. You can click here to learn more about the remote access features include in each plan.
\r\nTeamViewer has a variety of services and features for remote PC access, including the following:
\r\nOne of the biggest benefits of using TeamViewer is its multiplatform capabilities. Where some remote access applications fell short for devices such as macOS support, TeamViewer did not. They even offer Linux compatibility for remote computers without a graphical user interface (GUI) attached, as long as there is a connection to the Linux text console.
\r\nTeamViewer excels in its security measures. TeamViewer uses AES-256-bit encryption and two-factor authentication. The software is HIPAA compliant, SOC 2-certified and compliant, and ISO 27001 certified. Remote data backup and remote device monitoring are secure from end to end; the software looks for unusual behavior, such as access from a new location, and safeguards your data by enforcing a password reset. It also allows for IP whitelisting and brute force protection.
\r\nMany of the remote access applications we evaluated have limits of 2GB or less when transferring files to another computer. TeamViewer doesn't have a stated file size limit. If you are transferring a large file and don't want to deal with lag time, you can break up the file and load it into a transfer queue.
\r\nA second drawback is the additional cost of the software's mobile features. Although TeamViewer offers mobile compatibility across a variety of devices, this feature does not come with standard packages. You pay an annual fee, and the number of mobile plans you purchase must directly correlate to the number of concurrent sessions you have. Android control is standard, but iOS features are limited.
\r\nThird, we were disappointed with the maximum number of concurrent sessions the software allows. TeamViewer's team plan allows for three sessions. If you need a high number of concurrent sessions; for example, your team conducts training demos or tutorials, you can spend quite a bit of money to accommodate your needs.
\r\nUpgrading your software is as simple as contacting the online web store or sales team, but scaling down may be more difficult. Cancellation must be in the form of a written request and must be received by TeamViewer no less than 28 days prior to the end of the initial term or any renewal term.
\r\nInstalling TeamViewer is simple across all platforms. You can use the web-based link to install the application, or there are other options available to you to install the software. After the web-based program is opened or properly installed on both the host and admin computers, the program automatically generates a passcode on the host's side, which is to be shared with the admin. This password can be changed at any time. Additionally, the admin program is capable of generating a password to allow reverse sharing, meaning the client can remotely access the admin computer if needed. These security and communication features simplify remote access between devices.
\r\nThe connection process for TeamViewer's mobile app is similar: The individual downloads the TeamViewer QuickSupport app onto their device, provides you with the TeamViewer ID, and your remote session begins.
\r\nAside from connecting with other computers, TeamViewer offers the ability to integrate with other hardware and software. Integrate internal software, such as TeamViewer Reporting API, TeamViewer User Management and TeamViewer Chat Widget, or external platforms, such as Ninja, Salesforce and Jira Software, among others. This capability, along with TeamViewer's security, communication and cross-platform access, makes TeamViewer a remote access application to strongly consider for your business.
"},"pricing":{"isCapped":null,"isFeatured":false,"primary":false,"selected":"no-monetization","widgetId":"","widget":null,"affiliate":{"cta":null,"link":"https://www.teamviewer.com/en-us/","name":null}},"thumbnail":{"path":"https://staging.business.com/images/rz/5c7d52c47b4374403a8b4588/teamviewer.png"}}}]},{"__typename":"SectionOurApproach","id":null,"isInToc":false,"type":"ourapproach","isActive":null,"ourapproach":{"isClonable":false,"servicesConsidered":"22","servicesTested":"15","servicesSelected":"4","linkText":"How we evaluate products and services","linkUrl":"mailto:editor@business.com"}},{"__typename":"SectionWidget","id":"","isInToc":false,"type":"widget","title":"","widget":{"widgetId":""}},{"__typename":"SectionContainer","id":"compare-our-best-picks","isInToc":true,"type":"container","title":"Compare Our Best Picks","container":{"isBuyingGuide":false,"html":"| \r\n | RemotePC | \r\nZoho Assist | \r\nConnectWise Control | \r\nTeamViewer | \r\n
| Remote support and unattended access | \r\nYes | \r\nYes | \r\nYes | \r\nYes | \r\n
| Free trial | \r\n7 days | \r\n15 days | \r\n14 days | \r\n15 days | \r\n
| Compatible devices | \r\nWindows, Linux, Mac, iOS and Android | \r\nWindows, Linux, Mac, Chrome OS, iOS and Android | \r\nWindows, Linux, Mac, Chrome OS, iOS and Android | \r\nWindows, Linux, Mac, Chrome OS, Raspberry Pi, iOS, Android, Windows Mobile and Blackberry | \r\n
| Cloud-based or installation | \r\nBoth | \r\nCloud-based | \r\nInstallation | \r\nBoth | \r\n
| Instant chat features | \r\n\r\n Text chat, voice, AR video, interactive annotation \r\n | \r\nText chat, voice, video, annotation, whiteboard, screenshots | \r\nText chat, voice, annotation, shared toolbox, camera access extension | \r\nText chat, voice, video, whiteboard, 3D annotations (with Pilot) | \r\n
Choosing the right remote PC access software is complex and challenging. Most companies offer multiple plans (with either a flat annual or monthly rate based on the number of users or licenses you need), which can make it difficult to determine which solution will give you the most bang for your buck.
\r\nKnowing how many computers, users, and concurrent sessions you need access for, as well as your budget, will help you quickly zero in on the company and plan best suited for your business. Another thing to keep in mind is that some companies charge separately for features like unattended and mobile device access. Be sure to factor in additional fees like these into your budget.
\r\nAs you evaluate remote PC access software solutions, ask the company questions related to the topics below to help ensure you get a good deal:
\r\nMost companies are transparent about their cost structures and plan details. Carefully review the agreement. Finally, make sure the contract has a clear cancellation policy and there aren't built-in price increases.
\r\nRemote PC access software allows one computer to remotely connect and access another device, regardless of where both devices are physically located. Remote PC access software is commonly used among IT departments that need to remotely access company devices and deploy necessary installations and configurations. It is also used by businesses that want to provide their team or customers with remote support and virtual help desk capabilities, as well as employees who need to remotely access office devices when they are working offsite.
\r\nConnecting two devices (e.g., PC, Mac, iOS, Android) will depend on the software you are using. While some applications require you to install the software on one or both devices first before making a connection, other software is web-based and allows you to connect multiple devices via a web browser. Depending on the software and plan you purchase, the remote device may have to be turned on before you can make a connection; however, some software programs remotely \"wake up\" devices before accessing them.
\r\nThe best remote PC access software comes with essential security settings that allow you to restrict user access; these security features include two-factor authentication, secure session codes, role-based security and brute force protection.
\r\nOnce you remotely connect to a device and have permission to access and manipulate its contents, most remote PC access software allows you to easily drag and drop or copy and paste files from one device to the other. There are often chat capabilities and remote functions like remote printing or recording.
\n"},{"title":"Is Remote PC Access Safe and Secure?","html":"\nIf you can access your work computer from home, is someone else able to as well?
\r\nAll of the software solutions we evaluated go to great lengths to ensure security. Each software program lets you customize the security settings for your remote session. These features typically include blanking the screen of the host machine while you access it, locking the keyboard and mouse, and automatically disconnecting if the session is inactive for too long. You can adjust these features and create or change credentials.
\r\nSecure transmissions are a must when you're remotely accessing another computer, especially when sensitive or proprietary information is involved. The industry standard is 128-bit encryption; many software providers offer 256-bit AES encryption. Both encryption methods offer robust security. Further, many remote PC access solutions comply with industry and government standards and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), Payment Card Industry (PCI) and Statement on Standards for Attestation Engagements (SSAE) 16.
\r\nPasswords are a given for remote PC access software; many companies offer a second layer of security, such as IP filtering. IP filtering blocks access from specific computers, even if a valid password is used. This feature is particularly helpful in blocking access to unauthorized information.
\n"},{"title":"What Can Remote PC Access Software Do for Me?","html":"\nWhether your business has ordered its employees to work from home during the COVID-19 pandemic or your IT department needs a software solution to remotely control and troubleshoot devices, remote access is a key component of many businesses.
\r\nMany platforms offer a host of convenient features, such as desktop shortcuts and drag-and-drop file transfers, to easily access and transfer information. This makes it easier than ever to quickly reach an office computer from a desktop or mobile device – you can access your work computer from anywhere on your personal devices.
\r\nThis software is especially ideal for IT work. IT staff can remotely connect to verified computers to update programs or troubleshoot connection problems. Many of the programs we evaluated are multifunctional enough to suit a business's IT department while remaining simple enough for general employee use. Some of the programs even allow for web conferencing and whiteboard chatting, which can be used for demos, classes or group projects. The video recording feature on most remote software allows you to record these sessions for future viewing.
\n"},{"title":"Remote PC Access Features ","html":"\nBelow is a roundup of the features that remote access solutions offer. Many companies tier the features, only offering comprehensive features to higher-tiered plans. Carefully review plans and take advantage of the free trial to make sure the plan includes the features you need.
\r\nA: Remote PC access software is great for a number of business users. Employees who are working from home and want to access their office computers can use it, as can companies or educators who need to remotely teach multiple students simultaneously. It is also ideal for IT departments that need to access office devices, troubleshoot tech issues and deploy various technology protocols. Support agents and help desks use remote PC access software to remotely aid people experiencing technical issues or glitches.
\r\nA: The solution best suited for your business is going to hinge on your company and what you need from the software. For example, one business might prioritize collaboration features, whereas another might be focused on user management. In addition to your must-have features, consider usability, compatibility, security and customer support.
\r\nYou want to be sure the software is compatible with all of your devices and secure enough to safely transmit information. The level of usability depends on how advanced your team is – do they have extensive technical knowledge, or do they need a simple user interface? You also want to be sure the software you choose is backed with solid customer support so your questions and concerns can be quickly and efficiently addressed.
\r\nA: Remote access and support software can increase productivity in more ways than one. For example, having the ability to access an office desktop via various devices allows you or your workers to edit, manage and submit essential documents outside of the office. This is especially helpful for companies who have workforces working at home.
\r\nAnother advantage is technical support. If someone on your team runs into a technical problem, they can lose several hours of productivity attempting to fix it themselves. Using a remote access software solution, an IT support tech can quickly access and troubleshoot their device.
\r\nA: Security is one of the most important features of remote PC access software, especially for those who work in highly regulated industries. Although most software solutions offer encryption and other security measures to safely transmit data, some offer customizable security settings. This is advantageous for companies whose employees work with several individuals on one platform. Having the ability to create role-based security measures, and manage and restrict specific user access helps your business safely manage your team and/or customers. Customizing security settings is also helpful when working with varying levels of information.
\r\nA: Not really. Users always run a security risk when accessing a shared public Wi-Fi, especially if they have no other security measures in place. For example, if you are connecting to a public Wi-Fi, you are most likely connecting to an open port on a firewall – which is not safe. Open ports leave you vulnerable to attackers who can see where your RDP connection is hosted. Although you may be fairly secure to trivial attacks, always implement additional security measures when using remote access software on public Wi-Fi, like using a virtual private network.
\r\nA: Remote PC access software often comes with a variety of security features to keep your network and devices safe, but that's not to say that using the software is without some risk. Remote access software can be accessed or installed on virtually any device, which means your business isn't only on the hook for monitoring in-office devices for security threats – you will need to keep an eye on every employee device that uses the remote software to ensure it has sufficient security software.
\r\nIf your employees use remote access software to connect their business and personal devices, you also run the risk of them mixing their business and personal passwords. If your team doesn't follow strong password protocol and use multifactor authentication, this may leave your system vulnerable to cyberthreats. Additionally, since remote access software connects a variety of devices, one hacked device can leave your company at risk of security breach. To avoid these dangers, it is important to maintain strict security protocols, such as allowing users to access necessary devices and enforcing user-identity verification.
\r\nA: You can employ several business security best practices to protect your devices while using remote access software. Some of the most basic – yet effective – actions are using strong passwords and two-factor authentication, implementing firewalls to restrict access, setting an account lockout policy, limiting which users can log on to the remote desktop software, and updating software frequently. You should make sure that anyone connected to your business's remote access software is taking these security measures.
\n"},{"title":"Community Expert Insight","html":"\nWe interviewed small business owners to gain real-world insight into which software they use. Ease of use was mentioned by many as a top priority.
\r\nMalte Scholz, CEO and co-founder of Airfocus, uses TeamViewer to help customers set up his company's app. He listed ease of use as his team's top priority for remote PC access software.
\r\n\"We love the fact that the user interface is so nice and that the app is overall incredibly easy to use,\" Scholz told business.com. \"It doesn't take a lot of time to set up, and you can get going within 20 minutes from first trying out the app.\"
\r\nAqsa Tabassam, entrepreneur and editor-in-chief of InsideTechWorld, said her team uses Zoho Assist to work remotely and manage technical glitches. In addition to the usability of on-demand connections, they love Zoho's auto-detection capabilities.
\r\n\"The software comes with a great set of features, but what's more amazing … is that it auto detects the multiple monitors used, displays them with preference, and records their performance based on function, location and other relative parameters,\" Tabassam said. \"It also detects basic troubleshooting during the connection … Zoho tries to resolve all the problems automatically with ease.\"
\r\nEasily scaling the software is another key featured that small business owners cited. Veronica Miller, marketing manager at VPN Overview, said her team loves that their RemotePC plan was easily scalable.
\r\n\"It needs no additional software or hardware to add more computers to our plan,\" said Miller. \"Without any other resources, we can expand it. So, it does not disturb our workflow or does not cause any hindrance.\"
\n"},{"title":"Remote PC Access Software Review Methodology ","html":"\nWe started our research by evaluating nearly two dozen vendors. After some preliminary research into each program, we settled on 15 remote PC access software options to consider as best picks: AnyDesk, Anyplace Control, BeyondTrust, ConnectWise Control, GoToMyPC, LogMeIn, NoMachine, Radmin, Remote Utilities, RemotePC, ShowMyPC, Splashtop, TeamViewer, VNC Connect and Zoho Assist.
\r\nNext, we evaluated each software solution on a more in-depth scale. We looked at company websites and online resources to evaluate the functionality and sharing features available, as well as the general usability of each program. We spoke with several small business owners about the software they used and the features that matter the most to them.
\r\nAfter narrowing down the list to the top contenders, we created a list of essential features for each use case (best for easy implementation, best for small business, best Mac solution) and then ranked each program based on those necessary features. Before finalizing our best picks, we posed as small business owners and contacted each company to evaluate its customer service.
\r\nWe analyzed each program based on the following criteria:
\r\nTechnology is evolving at a rapid rate, and software companies are following suit. Most small business owners (and their employees) use various mobile devices as a primary means of doing business. As a result, more remote access software solutions support smartphone and tablet devices with their applications. This will be especially beneficial for users who conduct business away from their office computers.
\r\nDue to the unexpected coronavirus pandemic, early 2020 has brought an influx of remote PC access users. Although many businesses will return to their offices after the pandemic is over, some companies may keep remote access software as a permanent integration. Because of this, we anticipate the remote PC access software industry to expand their features to adapt to the needs of remote workers.
\r\nDigital security is important now more than ever, and since users are remotely accessing devices from various locations and servers, it is important that their information is secure. Users can expect to see increased security measures implemented with remote access software solutions this year as well.
\n"}},{"__typename":"SectionMoreCoverage","id":"","isInToc":false,"type":"morecoverage","isActive":null,"title":"More Coverage","articles":[]},{"__typename":"SectionServices","id":"services","isInToc":false,"type":"services","title":"Have a question related to remote PC access software?","services":[{"canonical":"https://staging.business.com/reviews/splashtop/","id":"956160f078766386a1dd54292f512cdd","description":"Splashtop offers secure remote access and support plans for businesses, educators and IT teams alike. Users can take advantage of affordable pricing, cross-platform access and seamless integrations.","serviceName":"Splashtop","pricing":{"isCapped":false,"isFeatured":true,"primary":true,"selected":"affiliate","widgetId":null,"widget":null,"affiliate":{"cta":"Visit Site","link":"https://businesscom.go2cloud.org/aff_c?offer_id=69&aff_id=1000&source=best-remote-pc-access-software&aff_sub4=revenue|QT&aff_sub3=deal|Splashtop&url_id=1","name":"QT Program"}},"thumbnail":{"path":"https://staging.business.com/images/rz/5e34446c9c658a6d4b8b4577/splashtop_logo.png"}},{"canonical":"https://staging.business.com/reviews/logmein/","id":"0013dc9e6704d532151f28ebd4520eec","description":"LogMeIn Pro allows you to access files and applications across various devices. Its features include drag-and-drop file transfer, remote printing, multi-monitor display, screen sharing, and 1TB of file storage.","serviceName":"LogMeIn Pro","pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"affiliate","widgetId":null,"widget":null,"affiliate":{"cta":"Visit Site","link":"https://businesscom.go2cloud.org/aff_c?offer_id=71&aff_id=1000&source=best-remote-pc-access-software&aff_sub4=revenue|Network&aff_sub3=deal|GetApp&url_id=1","name":"GetApp"}},"thumbnail":{"path":"https://staging.business.com/images/rev/prod/ce/48751-logmein-box.jpg"}},{"canonical":"https://staging.business.com/reviews/anyplace-control/","id":"f2fe581892b61471b9a571b39b763c7a","description":"Windows users can pay a one-time fee to purchase Anyplace Control remote access software that works through firewalls and routers. 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BeyondTrust works across hybrid environments, leverages existing security investments and integrates with password management.","serviceName":"BeyondTrust","pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"affiliate","widgetId":null,"widget":null,"affiliate":{"cta":"Visit Site","link":"https://businesscom.go2cloud.org/aff_c?offer_id=80&aff_id=1000&source=best-remote-pc-access-software&aff_sub4=revenue|Not-Monetized&aff_sub3=deal|no&url_id=1","name":"NO AFFILIATE"}},"thumbnail":{"path":"https://staging.business.com/images/rz/5c76d7b25a215eca588b458f/RemoteLogo.png"}},{"canonical":"https://staging.business.com/reviews/gotomypc/","id":"3defe5005622d5ef75470c8836935856","description":"GoToMyPC allows remote access across various devices like Macs, PCs, iPads, iPhones, Kindles and Androids. The software is simple to use and can be tested out with a seven-day free trial. 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