Keeping track of how long your employees work each day is crucial to ensuring you pay them accurately while complying with federal, state and local labor laws. The best time and attendance systems are easy to use, affordable, and integrate with key programs, like payroll software, that you already use. To find the best systems for small businesses, we examined more than 120 companies, scrutinizing price, ease of use, integration options and customer service.
"}},{"__typename":"SectionBestPicks","id":"best-picks","isInToc":false,"type":"bestpicks","megaBestPicksTopCardLimit":5,"bestpicks":[{"bullets":["Multiple clock in and out options","Geolocation restrictions","Payroll integration"],"description":"Rippling is a complete employee management solution that includes a fully automated time and attendance platform that allows employees to clock in and out via mobile apps, computers or tablet kiosks. QR codes, geolocation restrictions and photo clock-ins are all included to prevent buddy punching and ensure employees are working from where they should be. The system offers the ability to create custom automated workflows and includes automated compliance tools that ensure overtime and breaks are properly accounted for. It is also fully integrated with the platform's payroll solution, which makes processing payroll a quick task. Rippling's platform integrates with more than 80 other popular applications and software.","descriptionTest":"","fullTitle":"Featured Sponsor","isFeaturedBestPick":true,"isJumpLink":true,"tabTitle":"Featured Sponsor","review":{"displayName":"Rippling","canonical":"https://staging.business.com/reviews/rippling/","id":"6b9edd29b673c1fba753dd313c94b576","url":"https://www.rippling.com/","review":{"pros":["Rippling can be implemented in less than four weeks.","It integrates with more than 400 applications."],"cons":["The employee management platform doesn't include customer support via phone."],"fullReviewTest":"With its HR and IT automation features, intuitive platform, and exhaustive app integration capabilities, Rippling is our choice as the easiest HR software to implement. Rippling software typically takes about 2.5 weeks to implement; once it's in full swing, it can streamline HR processes (e.g., onboarding can be reduced to a mere 90 seconds).
\r\nRippling's employee management platform starts at $8 per employee per month. For an added cost, you can customize your plan with advanced HR and IT features. Businesses that want quick access to the HR Help Desk pay an additional monthly fee, too. Rippling doesn't offer a free trial, like some of its competitors, but you can arrange for a free demo with a Rippling product expert, who will show you an up-close look at all of the features.
\r\nRippling's base plan, the employee management platform, comes with a foundational module that assists companies with onboarding, offboarding task management to name a few functions. From there, you can opt to add features like payroll, employee benefits, talent management, and app management and device management. Here's an expanded look at Ripplings' features:
\r\nFor business owners and HR staff, tasks can easily be created and assigned to the appropriate employees and managed under one dashboard. Users can create automated workflows to streamline various aspects of HR.
\r\nThe software is capable of integrating with more than 400 other platforms, which makes it a great asset to enhance any collection of business software. It only takes 2.5 weeks to completely implement the Rippling platform, which means your HR tasks will be streamlined in no time with minimal disruption to your business.
\r\nIt's not just managers who can use Rippling, though, employees can easily use the software to manage their HR tasks from any device, which offers a big time savings to small companies.
\r\nAll users of the Employee Platform can receive real-time live chat and email support. Additionally, larger customers are paired with a dedicated support representative who they can call, text or video chat with questions. In addition, users who want one-on-one support from certified HR pros can add the HR Help Desk feature to their plan for a monthly fee.
\r\nAs part of our research, we tested Rippling's customer support by contacting the company multiple times via webchat, posing as a small business owner. Rippling representatives were quick to respond to our questions, and while they didn't go into great depth in their answers about the software, they did offer to connect us with an expert, who would give us a demo of the software.
","fullReview":"With its HR and IT automation features, intuitive platform, and exhaustive app integration capabilities, Rippling is our choice as the easiest HR software to implement. Rippling software typically takes about 2.5 weeks to implement; once it's in full swing, it can streamline HR processes (e.g., onboarding can be reduced to a mere 90 seconds).
\r\nRippling's employee management platform starts at $8 per employee per month. For an added cost, you can customize your plan with advanced HR and IT features. Businesses that want quick access to the HR Help Desk pay an additional monthly fee, too. Rippling doesn't offer a free trial, like some of its competitors, but you can arrange for a free demo with a Rippling product expert, who will show you an up-close look at all of the features.
\r\nRippling's base plan, the employee management platform, comes with a foundational module that assists companies with onboarding, offboarding task management to name a few functions. From there, you can opt to add features like payroll, employee benefits, talent management, and app management and device management. Here's an expanded look at Ripplings' features:
\r\nFor business owners and HR staff, tasks can easily be created and assigned to the appropriate employees and managed under one dashboard. Users can create automated workflows to streamline various aspects of HR.
\r\nThe software is capable of integrating with more than 400 other platforms, which makes it a great asset to enhance any collection of business software. It only takes 2.5 weeks to completely implement the Rippling platform, which means your HR tasks will be streamlined in no time with minimal disruption to your business.
\r\nIt's not just managers who can use Rippling, though, employees can easily use the software to manage their HR tasks from any device, which offers a big time savings to small companies.
\r\nAll users of the Employee Platform can receive real-time live chat and email support. Additionally, larger customers are paired with a dedicated support representative who they can call, text or video chat with questions. In addition, users who want one-on-one support from certified HR pros can add the HR Help Desk feature to their plan for a monthly fee.
\r\nAs part of our research, we tested Rippling's customer support by contacting the company multiple times via webchat, posing as a small business owner. Rippling representatives were quick to respond to our questions, and while they didn't go into great depth in their answers about the software, they did offer to connect us with an expert, who would give us a demo of the software.
"},"pricing":{"isCapped":false,"isFeatured":false,"primary":false,"selected":"affiliate-widget","widgetId":"10093","widget":{"id":"10093","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"https://businesscom.go2cloud.org/aff_c?offer_id=989&aff_id=1000&source=time-and-attendance-software&aff_sub4=revenue|QT&aff_sub3=deal|rippling-payments-inc&url_id=1","name":"QT Program"}},"thumbnail":{"path":"https://staging.business.com/images/rz/5fad4c9d5a215e01798b4571/rippling1_logo.png"}}},{"bullets":["Setup takes a few minutes ","Includes scheduling software","Tracks PTO "],"description":".","descriptionTest":"","fullTitle":"Best Time and Attendance Software Overall","isFeaturedBestPick":false,"isJumpLink":true,"tabTitle":"Best Software Overall","review":{"displayName":"OnTheClock.com","canonical":"https://staging.business.com/reviews/ontheclock-com/","id":"11bbdf99e58bcc03f5b6d40782682dfa","url":"https://www.ontheclock.com/","review":{"pros":["OntheClock's app is easy to use and set up.","OntheClock has no contract requirements, and it offers a 30-day free trial."],"cons":["There is no phone support available on the weekends."],"fullReviewTest":"OnTheClock.com is the best overall time and attendance software for small businesses needing to keep track of employees. It offers secure electronic timecards. OnTheClock works on a tablet, PC, or smartphone, eliminating the need to purchase a separate timeclock. The app is easy to set up and use. Plus, it offers high-end features like GPS breadcrumbs, payroll integration, and PTO tracking.
\r\nOnTheClock costs between $2.85 and $3.00 per month, per employee. All of the features are included in each tier, so companies with a smaller number of employees have the same features as enterprises with hundreds of employees. Volume discounts are available if you employ more than 400 workers.
\r\nOnTheClock gives you a free 30-day trial and doesn't require a contract. It has no add-on costs, implementation charges, or support fees. Everything is included in the monthly per-user rate.
\r\nOnTheClock provides time and attendance tracking with a timeclock kiosk, web browser, or module timeclock app employees can use to clock in and out. All plans include unlimited departments and jobs, an unlimited number of manager and administrator roles, and you can have an unlimited number of time entries per day.
\r\nOnTheClock features include:
\r\nOnTheClock is affordable, it reduces time theft with fingerprint clock-ins, and it lets you see who is working in real time. Your free trial takes only minutes to set up and add employees. You can build schedules, automate breaks, and send employee alerts and reminders.
\r\nTimecards are calculated automatically, showing regular and overtime hours for all states, including California, as well as paid time off. You can export timesheets to your payroll system using CSV or Excel.
\r\nIf you use one of the integrated payroll systems like ADP, Gusto, or Paychex, or need to export data for invoicing billable hours, you'll find those interfaces as well.
\r\nOnTheClock doesn't provide phone support on the weekends. In addition, this time and attendance solution is highly customizable – you'll want to ensure your rules are set up correctly for rounding, holidays, security, geofencing, and clock-in restrictions.
\r\nOnTheClock's customer support includes email, chat, and phone support from 8:30 a.m. to 5 p.m. (ET). On the weekend, a chatbot responds to general inquiries.
","fullReview":"OnTheClock.com is a cloud-hosted, web-based time and attendance system. Employees are given a username and password to sign in to the system's portal, allowing them to handle many timekeeping tasks on their own. Both the employee and administrative portals are easy to navigate, with most of the functions and tools businesses need in a time and attendance system. This includes tools to manage paid time off, a digital in-and-out board, scheduling tools and a selection of labor and payroll reports.
\r\nView all our recommendations for time and attendance systems on our best picks page.
\r\nOnTheClock.com has many of the time-tracking features and tools businesses are looking for from a time and attendance system.
\r\nThe system offers full PTO management capabilities. It tracks vacation and sick-time accruals and allows employees to request time off. Managers can log into the system to then approve or deny those requests. Additionally, it includes the ability to create employee schedules via a drag-and-drop editor. Once you create a shift, you can easily add employees.
\r\nAnother positive is the automatic alerts supervisors receive for various time-related issues. Administrators are sent email alerts when an employee misses a punch, requests time off or asks for changes to their time card.
\r\nWe were also pleased with how easy the system was to use. From the employee dashboard, which is uncluttered and simple to navigate, workers can clock in and out and request time off using the clearly marked PTO label. Through the administrative portal, managers can access the in-and-out board to see who is clocked in at any given time. They can also create mass messages to be sent to all employees, letting them know of important company business.
\r\nThe system provides workers with several options for recording their time. Employees can clock in and out via any web browser, a mobile-friendly website or mobile app.
\r\nEmployers can restrict where employees clock in and out in several ways. For web punching, businesses can designate the specific IP address, such as your office internet connection, or specific computers or tablets. For mobile punching, employers can use geofencing to create specific zones for clocking in and out.
\r\nOnTheClock.com charges a monthly per-employee fee. Costs differ based on the number of employees you have but range from $2.20 to $2.50 per employee. If you have less than two employees, the system is free. There are no setup fees.
\r\nHere is a breakdown of the specific per-employee pricing:
\r\nThe company offers customized pricing for businesses with more than 400 employees.
\r\nThere are no contracts with OnTheClock.com, and you can cancel at any time at no cost. The first month is free for all users.
\r\nCustomer support is available by phone and email between 8 a.m. and 5 p.m. (EST), Monday through Friday. However, phone messages are monitored 24/7 365 days a year for critical support issues.
\r\nOn its website, OnTheClock.com includes a library of video tutorials to help you through each task in the software. It also has a helpful FAQs section so you can find answers to your questions online.
\r\nOnTheClock.com is an accredited member of the Better Business Bureau. The company has not had any complaints filed against it in the past three years, and all of the 103 customer reviews give the service four or five stars.
\r\nOnTheClock.com works on a number of different platforms. The timekeeping software can be run on any web browser on any computer, regardless of whether you are using Mac or Windows.
\r\nThe system also operates on a range of mobile devices. You can access OnTheClock.com from Android and Apple tablets and smartphones. The mobile apps can be downloaded for free in the Google Play and Apple stores.
\r\nAccording to OnTheClock.com, the mobile apps use very little data, about the equivalent of sending one picture taken by your phone's camera. In addition, since they are only being run when clocking in and out, they use a minimal amount of your phone's battery.
\r\nOne drawback of the system, however, is that doesn't work with traditional timeclocks. If your business is in need of a traditional timeclock, this system isn't right for you.
\r\nDespite not working with regular timeclocks, OnTheClock.com still offers a biometric option to prevent buddy punching. You can connect a fingerprint reader to your computer as a way to add biometrics to the system.
\r\nAnother downside is that OnTheClock.com doesn't track and set payroll rules for shift differentials, which can be a detriment if you have hourly employees that work swing or graveyard shifts.
\r\nEditor's note: Looking for the right time and attendance system for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.
"},"pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"affiliate","widgetId":null,"widget":null,"affiliate":{"cta":"Visit Site","link":"https://businesscom.go2cloud.org/aff_c?offer_id=678&aff_id=1000&source=time-and-attendance-software&aff_sub4=revenue|Network&aff_sub3=deal|GetApp&url_id=1","name":"GetApp"}},"thumbnail":{"path":"https://staging.business.com/images/rz/5cd353565a215e72068b4571/otc.png"}}},{"bullets":["Mobile app reduces time theft","Many payroll integration options ","Shift-scheduling incuded"],"description":".","descriptionTest":"","fullTitle":"Best Time and Attendance System for Restaurants and Retail Shops","isFeaturedBestPick":false,"isJumpLink":true,"tabTitle":"Best for Restaurants and Retail","review":{"displayName":"When I Work","canonical":"https://staging.business.com/reviews/service-href/","id":"40d5cb06bd65760654e3fb8395efdf6f","url":"https://wheniwork.com/","review":{"pros":["When I Work includes employee scheduling tools.","Any device connected to the internet can be used to clock in and out."],"cons":["Tech support is not available over the phone on the weekends."],"fullReviewTest":"When I Work is our pick as the best time and attendance solution for restaurants, cafes, and retail stores that manage employees doing shift work. It includes employee scheduling software and tracks the time the employee worked against his or her schedule. You can also set it up with rules that allow your employees to swap shifts, saving you time.
\r\nWhen I Work has a Time Clock and Attendance plan for small businesses that costs $4 per employee, per month using a mobile timeclock or a kiosk at your store or restaurant. With this, you receive all of the When I Work scheduling tools. If you just want the scheduling tools, the cost is $2 per employee, per month. Your employees can download the When I Work app for free. In addition to the scheduling tools, you also get time-off tracking as well as employee messaging.
\r\nWhenI Work also has an enterprise plan for businesses with more than 100 employees. Costs for that plan are customized based on each business's needs.
\r\nThere's no long-term contract you're required to sign with When I Work. You pay monthly and can cancel at any time. There is a free 14-day trial, so you can test the platform to see if it's well suited for your employees.
\r\nBecause When I Work is based on an employee schedule, your employees will get clock-in and out reminders.
\r\nWhen I Work includes:
\r\nFor an additional fee of $50 per month, you can add a recruiting tool to your When I Work account, Applicant Tracking and Sourcing, that allows you to post jobs online to Facebook Jobs, Indeed, and Google Jobs so your business remains fully staffed.
\r\nAny device can serve as a real-time employee timeclock. You can set up a table or kiosk for workers to clock in on-site, or if you prefer, they can punch in and out using their smartphone.
\r\nThe software supports shift work, so employees can bid on shifts and swap shifts. You can set limits such as how many hours or how much overtime you'll allow an employee to work.
\r\nWhen I Work provides helpful tools like an employee handbook template at no cost. You'll get employee information forms, reference letter documents, and sample attendance and dress-code policies.
\r\nThere were two drawbacks we found with When I Work. The first is that the applicant sourcing and tracking tool costs extra, and may be too expensive for most restaurants and retail businesses that already run on tight margins. A second drawback is that tech support is included, but not available over the phone on weekends. However, live chat and email support are available on Saturdays and Sundays.
\r\nWhen I Work requires you to sign in to submit a ticket. Customer service is available from 7 a.m. to 10 p.m. Monday through Friday (CT), and online chat support is available from 7 a.m. to 7 p.m.
","fullReview":""},"pricing":{"isCapped":false,"isFeatured":false,"primary":false,"selected":"widget","widgetId":"10093","widget":{"id":"10093","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"https://wheniwork.com/","name":""}},"thumbnail":{"path":"https://staging.business.com/images/rz/5b96ab741039eb55538b4570/wheniwork.png"}}},{"bullets":["Includes advanced features","Extensive manager controls","No ongoing service fees"],"description":".","descriptionTest":"","fullTitle":"Best Time and Attendance System for On-Site Locations","isFeaturedBestPick":false,"isJumpLink":true,"tabTitle":"Best for On-Site Locations","review":{"displayName":"TimeClick","canonical":"https://staging.business.com/reviews/service-href/","id":"48bf0d863d7f3a6b2689fb5e80386d48","url":"http://www.timeclick.com/","review":{"pros":["With TimeClick, there are no ongoing monthly fees.","It comes with more two dozen reports that can be sorted and customized to suit your needs and wishes."],"cons":["Remote employee support costs extra."],"fullReviewTest":"TimeClick is our pick as the best on-site time and attendance tracking solution. It's an ideal answer for businesses that don't want to pay for an online service or those that prefer to store data on their own server.
\r\nTimeClick offers four packages businesses can choose from. The price difference between the four tiers is based on the number of devices the software supports. Below is a breakdown of the four tiers. The costs below are a one-time purchase. Support is included in the cost the first year. After the first year, you'll have a recurring annual cost for tech support.
\r\nTimeClick provides a database of your employee's personal information and includes all the key features you'd expect in a time and attendance software system. This time and attendance solution:
\r\nTimeClick interfaces with QuickBooks for payroll as well as Passport Business Software. Otherwise, you can download a CSV timesheet from TimeClick to update to your payroll provider.
\r\nFor physical locations where workers clock-in and out, TimeClick offers a robust time and attendance system. It lets you know who is on-site and the total number of hours they've worked. The installation process with TimeClick takes only a few minutes per computer and up to five minutes to install the database. You can purchase it, set it up, and begin using it the same day.
\r\nTimeClick includes two-dozen standard reports that you can sort and customize. You can even add a signature line before printing timesheets.
\r\nThe software is flexible, you can do mass entries and you can give some employees, such as administrative staff permission to modify their records while requiring that hourly employees contact a manager if they forgot to clock in or out and to make any corrections to their timesheet.
\r\nTimeClick isn't cloud-based; therefore, you'll need to download software releases to keep it updated. TimeClick typically upgrades its software annually, with smaller releases as needed for bug fixes and enhancements. TimeClick doesn't provide an easy way to distinguish billable from nonbillable hours, and it lacks biometric options to prevent time theft.
\r\nAnd if you wish to upgrade the software to support remote employees, you will have to pay for a pricier license that has mobile clock-in and out options.
\r\nTimeClick support hours are 7 a.m. to 4 p.m. (MT), Monday through Friday, by phone and text. You can also send a contact request online. TimeClick provides a free knowledgebase, FAQs, and a troubleshooting tool for users.
","fullReview":"TimeClick has created a clean time clock software interface that is easy for both administrators and employees to navigate. It includes powerful tools for tracking time cards, creating schedules and creating payroll. It doesn't require a monthly subscription but, rather, allows you to hold the licenses permanently once you purchase the product, making it an affordable solution. If there is a feature missing that you need, such as tracking and calculating shift differentials, TimeClick's designers can program that feature for you.
\r\nWe tested, and obtained pricing for, the Single Station, which allows you to track an unlimited number of employees on a single computer. By comparison, other applications we reviewed limit the number of employees, or you pay an additional fee to support more employees.
\r\nThis time-tracking application is easy to install and use. It allows employees to designate whether they are clocking out for the day or for lunch. Workers can also message their manager, supervisor or administrator in case they forgot to clock in or out and need it corrected before payday.
\r\nTimeClick automatically calculates accruals and tracks California overtime. If you need a specialty feature added, this time card tracker can make it for you. For example, TimeClick does not normally offer shift differentials, but since it was created especially for a client, this feature can now be customized for your own time card solution.
\r\nEmployee time tracking is a basic and essential component of any time clock app. TimeClick has designated tools for tracking overtime, vacation, holiday pay, sick time and bereavement individually. This program is capable of tracking both hourly and salary employees.
\r\nThrough the administrative portal, you can add employees, modify times and assign passwords to employees and managers. TimeClick includes a scheduler so you can create and assign shifts. The only feature missing is an easy alert system that notifies managers and administrators when an employee has sent a message or requested time off. In order to see these requests, you first must run a report. After viewing this report, you can then approve the time off or change the time card.
\r\nTimeClick is a powerful employee time card program that includes many of the best time-tracking and administrative tools in the industry. Customized programming is available. A scheduler, audit tools and designated tools for tracking sick leave and bereavement in addition to overtime, vacation and holiday pay are all included standard with the TimeClick Single Station version. However, the one drawback with this app is that it is not easy to see when your employees have requested time off.
"},"pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"widget","widgetId":"10093","widget":{"id":"10093","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"http://www.timeclick.com/","name":""}},"thumbnail":{"path":"https://staging.business.com/images/rz/601c09225a215eb8758b4567/timeclick_logo.png"}}},{"bullets":["Client and project billing ","Free Forever plan","Integrations with payroll software"],"description":"Clockify","descriptionTest":"","fullTitle":"Best Time and Attendance System for Remote and Office Workers","isFeaturedBestPick":false,"isJumpLink":true,"tabTitle":"Best for Remote and Office Workers","review":{"displayName":"Clockify","canonical":"https://staging.business.com/reviews/clockify/","id":"b7d3f3cbafe0404478da6cabe4385778","url":"https://clockify.me/","review":{"pros":["Clockify has a forever free option that supports an unlimited number of users.","It comes with several built-in integrations."],"cons":["Clockify does not work with a traditional timeclock."],"fullReviewTest":"Clockify is a superior option for small businesses with on-site and remote office staff that want an affordable time and attendance system that includes client billing. Clockify provides a Free Forever plan, with features that are on a par with those offered by many paid time and attendance services. The free plan supports unlimited users, unlimited projects, and unlimited reports. It also includes apps and integrations.
\r\nClockify ranges in price from free to $9.99 per user, per month. Most small businesses will find the free plan more than adequate. It provides time tracking for an unlimited number of users. Here's more about Clockify's four plans:
\r\nThe basic features include time and attendance for as many employees as you have. Most of the time-tracker features are free. Using this feature, employees can start and stop time as they work, or they can input hours manually as needed per day or project.
\r\nYou also get:
\r\nClockify delivers a setup checklist to configure your workspace settings, employees, groups, projects, and bill rates (if you use them).
\r\nEmployees can record their time either by starting and stopping a timer, or by entering work hours into a digital timesheet. The timer is great for tracking when and how long remote workers are online. Managers review and approve hours, making changes before sending the timesheet to payroll.
\r\nClockify connects with other software through prebuilt integrations or APIs – great if you use CRM or project management tools. That means employee time, project, and client work hours can be interfaced with and tracked with the other business software you use.
\r\nClockify doesn't include a traditional punch clock.
\r\nClockify offers 24/7 customer support by email for all of its plans. In addition, you can log on to Clockify's website to schedule a live call, request a demo or submit a ticket online.
\r\nIf you upgrade to the Enterprise plan, you can request them to call you at a specific time.
","fullReview":""},"pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"widget","widgetId":"10093","widget":{"id":"10093","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"https://clockify.me/","name":""}},"thumbnail":{"path":"https://staging.business.com/images/rz/601c0a2e5a215eca758b4567/Clockify_logo.png"}}},{"bullets":["Tracks field workers","Able to see appointments ","Offers geofencing "],"description":"TSheets is our choice for the best time and attendance system for businesses with remote employees. With this software, remote workers have a bevy of options to choose from to record their time. They can clock in and out using the TSheets mobile app, laptop computers, telephones, text messages or even Twitter.\r\n\r\nThe mobile app, available on iOS and Android devices, allows employees to punch in and out and tracks their location throughout the day. When an employee accesses the TSheets mobile app and clocks in, they automatically activate the GPS feature, which tracks the employee's location every 10 minutes while they are on the clock.\r\n\r\nThis time and attendance solution also offers in-office employees ways to access the system. Workers can punch in and out from their computers or a TSheets kiosk, which can be set up on any tablet.\r\n\r\nThis system offers scheduling options that allow managers to create employee schedules using drag-and-drop tools. Additionally, schedules can be edited and created via the mobile app. It also manages paid time off by keeping track of all types of accruals (sick leave, PTO, etc.). \r\n\r\nOther features of TSheets include an in-and-out board that shows who is working at all times and integrations with various payroll and accounting programs.\r\n\r\nThe interface of TSheets is organized and simple. The portal is not cluttered with dozens of buttons and tabs, and the virtual timesheets are straightforward to use, which is ideal for companies whose staff has varying levels of computer proficiency. \r\n\r\nTSheets has monthly costs based on how many employees are using it to clock in and out. TSheets charges $5 per employee, per month, plus $20 per month for businesses with less than 100 workers and $100 per month for businesses with more than 100 employees. There is an additional $1.25 per employee fee for the scheduling tools. There is a 20 percent discount for organizations that pay for a year in advance. \r\n\r\nIf users hit a snag, they can contact TSheets' support department via phone, email or live chat between 5 a.m. and 9 p.m. (MST), Monday through Friday, and 8 a.m. and 5 p.m. on the weekends. ","descriptionTest":"","fullTitle":"Best Time and Attendance System for Service Providers","isFeaturedBestPick":false,"isJumpLink":true,"tabTitle":"Best for Field Service Providers","review":{"displayName":"TSheets","canonical":"https://staging.business.com/reviews/tsheets/","id":"7b0d29388f89618e961aac5ae8027454","url":"https://www.tsheets.com/","review":{"pros":["TSheets has numerous ways on-the-go employees can clock in and out.","It includes geotracking that shows exactly where remote workers are spending their days."],"cons":["Its employee scheduling tools cost extra."],"fullReviewTest":"TSheets is our choice as the best time and attendance solution for field service providers. TSheets gives you a place to store client notes and maps, and its GPS features give businesses and their mobile workers a lot of convenience and flexibility.
\r\nTSheets is pricier compared to other cloud-based time and attendance software programs. Below are the two plans available from TSheets. In addition to the per-employee fees, you'll pay a monthly base fee (also noted below). Here are more details about TSheets' two plans:
\r\nTSheets offers a 14-day free trial you can use to test how the features might work for your business.
\r\nTSheets is built with the mobile worker in mind. The system gives field employees like traveling sales reps and service providers flexibility in how they clock in and out. They can use a mobile app, a laptop computer, a telephone, text message, or even sign in using Twitter.
\r\nTSheets offers:
\r\nThe scheduling software, which is included in the monthly fees, allows managers to build and then share schedules with employees, and assign jobs and shifts. Employees can see the latest schedule in real time by logging into the system or through the TSheets mobile app.
\r\nEmployees can add their work schedules to any calendar app that supports iCal. This includes any iOS, Google or Outlook calendars.
\r\nEmployees can use the app to view their schedules, receive notifications of schedule changes and request time off.
\r\nThe TSheets mobile app employs both geofencing and geotracking. Employers can restrict where employees are clocking in and out from as well as monitor their work locations throughout the day at 10-minute intervals.
\r\nA potential downside is that TSheets doesn't work with traditional timeclocks. Instead, it offers a TSheets kiosk so that office staff and clock in and out on-site. In addition, some employees may not like that you're using GPS to track their whereabouts throughout the day.
\r\nFurther, many of the other time and attendance systems we researched provide extensive lists of payroll programs they connect with for free. With TSheets, you may have to pay a one-time fee to export your company's timecard data as a CSV file to upload to your payroll software.
\r\nTSheets offers phone support from 6 a.m. and 7 p.m. (MT), Monday through Friday. Live chat is available from 6 a.m. and 6 p.m. The TSheets website is also full of helpful resources, including a learning center, resource center, online tools, brochures and FAQs.
","fullReview":"TSheets by QuickBooks is an ideal time and attendance system for businesses with remote employees because of the numerous ways they can clock in and out and the mobile app, which features extensive GPS tracking services. It's because of these features, and more, that TSheets is our choice as the best time and attendance system for remote employees.
\r\nView all our recommendations for time and attendance systems on our best picks page.
\r\nWhen searching for a time and attendance system, businesses with an abundance of employees who work outside the office want a solution that provides these workers with a lot of flexibility on how they track their time. You want a system that offers a lot of options so all of your workers can take advantage of it, regardless of what kind of technology they have at their disposal.
\r\nTSheets offers more options that most of the other time and attendance solutions we examined. This system allows remote workers to clock in and out via mobile apps, laptop computers, telephones, text messages and Twitter.
\r\nThe system can also be used by those who work inside an office. Those employees can use the TSheets kiosk – a centrally located tablet – or any web browser.
\r\nThe ability to track the location of remote employees is also something businesses with on-the-go workers find valuable in a time and attendance system. While most timekeeping solutions offer mobile apps that either restrict where employees clock in and out from via geofencing or record where they are punching from using geolocation, TSheets takes this one step further. The TSheets mobile app records where employees are every few minutes while they are clocked in. This allows managers to see an entire map of where remote employees spend their days.
\r\nTSheets is an ideal system for businesses with employees who always, or sometimes, work outside the office because of the variety of ways to manage time and attendance remotely. Remote employees can clock in and out using the TSheets mobile app, laptop computers, telephones, text messages or Twitter.
\r\nIn addition to punching in and out, employees can use the mobile app to track how long they work on specific projects, view their timesheets, see a digital board of who is working and review their schedules.
\r\nBesides logging the specific location where employees clock in and out, the mobile app records the location of remote employees every 10 minutes when the employee is clocked in. With this feature, managers can view a map to see where their remote workers have been. The map is also beneficial for businesses that send employees out on service calls. Supervisors can easily look at the map to see which offsite workers are closest to the next job. While the app has to be running for the tracking to work, TSheets says it will not drain a smartphone's battery. The company says the app uses less battery in a day than a social media app uses in five minutes.
\r\nThe mobile app also has a special feature for those in charge of managing an entire crew. With this tool, supervisors can clock an entire group of workers in and out at one time. This tool works even if the smartphone being used is out of a cell service area. In those instances, the timesheet data is stored offline. When cell service returns, the supervisor clicks the Sync button to immediately send the timecard data for the entire crew back to the system.
\r\nThe scheduling tools are another positive of this service. TSheets offers an extensive set of scheduling tools. Managers can use drag-and-drop tools to create schedules for each employee and assign jobs. These tools also make it easy to modify and change schedules. In addition to creating tools from their computers, those in charge can create and edit schedules from their mobile devices.
\r\nEmployees can view their schedules by logging into the system online or via the mobile app. Staff members can also receive alerts through text, email or push notifications when their schedule has changed.
\r\nThe system can be set up to notify employees and their managers or administrators when they're approaching overtime. Additionally, it alerts you if any punches have been missed. The notifications can come through email, Twitter or text messages.
\r\nTSheets integrates with a wide selection of payroll, accounting and other popular programs. These include QuickBooks, ADP, Xero, Sage, Gusto, Square, Expensify, Namely, Rippling, simPRO, TravelBank, Justworks, Wagepoint, Breezeworks, Qvinci, Reckon, PaymentEvolution, Karbon, Knowify, Flint, Results, Activehours, Cougar Mountain, Aero, OnPay, Makeshift, ClicData, Engagemode, Asana and Fyle.
\r\nTSheets is a cloud-based system that charges monthly per-employee fees. That's it. There are no setup, implementation or training fees.
\r\nTSheets charges $5 per employee, per month, with a monthly base charge that depends on the size of your business. For businesses with fewer than 100 employees, there is a $20 base fee. The base fee is $100 for businesses with more than 100 workers. Access to the scheduling software is an extra $1.25 per user, per month.
\r\nTSheets does not require contracts. However, businesses that pay for a year in advance save 20%. When paying monthly, you can cancel at any time for no additional cost.
\r\nTSheets offers excellent customer service. We called the company numerous times posing as a small business owner interested in a time and attendance system.
\r\nEach time we called, we received outstanding service. The representatives were always friendly and answered our questions thoroughly. At no time did they pressure us to sign up for the service. They always encouraged us to call back with any questions.
\r\nIf you need help setting up or using TSheets, there is an extensive knowledgebase on the company's website that includes FAQs and a user guide that walks you through basic features and processes.
\r\nYou can reach support personnel by phone and live chat between 5 a.m. and 9 p.m. (MST), Monday through Friday, and 8 a.m. and 5 p.m. on the weekends.
\r\nTSheets' parent company, Intuit, is not an accredited member of the Better Business Bureau, but it has an A+ rating. The company has had more than 1,200 complaints filed against it in the past three years; however, the vast majority of those complaints pertain to Intuit's other offerings and not TSheets.
\r\nPrior to it being acquired by Intuit in 2018, TSheets had only had a handful of complaints filed against it.
\r\nTSheets is a cloud-hosted system that can be accessed by any web browser on any Mac or Windows computer. The online portal is easy to navigate, with each section clearly labeled.
\r\nFor employees, sections include My Time Card, to clock in and out and review the hours they've worked; Who's Working, to see which co-workers are on the clock; and Submit Time, to send managers completed timecards.
\r\nSupervisors have access to additional sections, including Manage Employees, which allows them to add employees into the system, set overtime rules, and determine which parts of the system each worker has access to; Paid Time Off, which lets them add in vacation or sick hours; and Reports, which allows them to view labor-management data.
\r\nIt's simple to add new employees in. Instead of managers or HR personnel inputting all of the employee data, new staff members handle this task on their own. They can view a welcome video that explains the system and how to add their information.
\r\nIn addition to web browsers, employees can use the mobile app to access the system. From the mobile app, which can be downloaded for free from the Apple App and Google Play stores, users can punch in and out, review their timecards, check PTO accruals, see their schedules and look at a digital in-and-out board of who is on the clock.
\r\nThe biggest drawback of TSheets is that it doesn't work with traditional timeclocks. However, the TSheets kiosk can serve some of those same needs. With the kiosk, which can be set up on any tablet, employees can punch in and out using a four-digit PIN. In addition, employees can use the kiosk to switch job codes.
\r\nTo help prevent buddy punching, the kiosk has photo-capture capabilities. The kiosk snaps a photo each time an employee punches in and out. This ensures that staff members aren't clocking in and out for their colleagues.
\r\nAnother negative is that employees can't request time off within the system. Other systems we looked into not only allow employees to ask for time off but also give managers the option to approve or deny those requests. While it won't allow for time-off requests, the system does track PTO accruals.
\r\nEditor's note: Looking for the right time and attendance system for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.
"},"pricing":{"isCapped":false,"isFeatured":false,"primary":true,"selected":"widget","widgetId":"10093","widget":{"id":"10093","cta":"Compare Quotes","isExclusive":false},"affiliate":{"cta":"Visit Site","link":"https://www.tsheets.com/","name":""}},"thumbnail":{"path":"https://staging.business.com/images/rz/5cd202d47b437480368b4568/t-sheets.png"}}}]},{"__typename":"SectionWidget","id":"get-a-quote","isInToc":false,"type":"widget","title":"Find the Right Time and Attendance System for Your Business","widget":{"widgetId":"10093"}},{"__typename":"SectionOurApproach","id":null,"isInToc":false,"type":"ourapproach","isActive":null,"ourapproach":{"isClonable":false,"servicesConsidered":"122","servicesTested":"50","servicesSelected":"5","linkText":"How we evaluate products and services","linkUrl":"mailto:editor@business.com"}},{"__typename":"SectionContainer","id":"compare-our-best-picks","isInToc":true,"type":"container","title":"Compare Our Best Picks","container":{"isBuyingGuide":false,"html":"| \r\n | OnTheClock | \r\nWhenIWork | \r\nTimeClick | \r\nClockify | \r\nTSheets | \r\n
| Price | \r\nStarts at $3 per month, per employee | \r\nStarts at $2 per month, per employee | \r\n$199 (one computer) - $1,499 (unlimited devices); annual support subscription fee separate | \r\n$0 (unlimited users) - $9.99 per month, per employee | \r\n\r\n Starts at $8 per month, per employee + $20 per month base fee \r\n | \r\n
| Free trial | \r\n30-day free trial | \r\n14-day free trial | \r\n30-day free trial | \r\nFree plan | \r\n14-day free trial | \r\n
| Scheduling | \r\nYes | \r\nYes | \r\nYes | \r\nNo | \r\nYes | \r\n
| Works on | \r\nWeb, mobile (Android/Apple), computer app, tablet | \r\nWeb, mobile | \r\nComputer, SQL | \r\nWeb, phone, mobile app | \r\nWeb, mobile, tablet, kiosk | \r\n
| Ease of use | \r\nEasy | \r\nModerate | \r\nEasy | \r\nEasy | \r\nModerate | \r\n
| Extras | \r\nIntuitive interface, PTO requests and approvals, shift scheduling | \r\nApplicant tracking, team communication, ability to trade shifts | \r\nMass updates, employee messages, audit tracking, employee self-service | \r\nProjects, reports, API, multiple apps and integrations | \r\nTeam management, appointment notes, payroll and accounting integrations, job costing | \r\n
The cost of a time and attendance system ranges from free to, on the high end, $10 per person, per month. Cloud-based systems often have a monthly fee, such as TSheets that charges $8 per month, per employee, in addition to a $20 monthly fee.
\r\nHowever, if you purchase a system that you host on-site, you may pay an upfront fee of $99 and up, but you won't have monthly fees. Instead, you'll pay a license fee for each computer and a setup fee to install and configure your timekeeping system. Setup fees can vary from $100 to $1,000 or more depending on the vendor.
\r\n<p\">Factors that affect your overall pricing for a time-keeping system include:
\r\nMost web-based time and attendance system providers and apps charge on a per-user basis; in other words, there is a charge for each person, employee, manager or administrator who uses the software.
\r\nSmall and medium businesses often find online cloud-based solutions best for time tracking as they contain built-in rules to calculate state-mandated overtime. They also help businesses comply with labor laws and regulations affecting time off, such as sick leave and FMLA (The Family Leave and Medical Act).
\r\nSome time and attendance system providers offer volume discounts based on the number of employees, with per-employee costs going down as your business grows and you hire more employees.
\r\nThe other cost to consider with time and attendance systems is whether you wish to integrate it with a physical punch-style timeclock. Timeclocks range in price from several hundred dollars up to several thousand dollars depending on features like facial recognition.
\r\nIf you want to install your timeclock app on a tablet, you'll need to consider the costs of any hardware you'll need.
\r\nTwo final recommendations regarding price. One, be wary of vendors that don't disclose their pricing on their website. Two, with any time and attendance software or service you choose, start with the base package and then add on as your business needs change.
\n"}},{"__typename":"SectionBuyingGuide","id":"time-and-attendance-features","isInToc":true,"type":"buying-guide","title":"Buying Guide","containers":[{"title":"Features of Time and Attendance Systems","html":"\nTime and attendance systems include features that help businesses keep track of when employees work. Most also monitor employee time off and some include employee scheduling and shift scheduling to make workforce planning easier. The timekeeping features to look for are:
\r\nA time and attendance system provides employees with a means to consistently record their time worked. These systems reduce errors, track paid breaks and unpaid lunch hours, and help you keep track of overtime so you comply with federal and state labor laws.
\r\nResearch from time and attendance system provider Replicon revealed just how important these solutions are. The study discovered that 96% of employees say they have made mistakes when recording their time and attendance, with 86% saying they have challenges tracking their time.
\r\nAutomated timekeeping systems pay employees more accurately. There's no more guessing when someone started or left work, and rounding errors are minimized. That helps reduce time theft. Research from the American Payroll Association shows that three-quarters of businesses are affected by employee time theft.
\r\nWhether it's tardiness, sneaking out early, or taking long breaks, the study found that the average hourly worker cheats their employer out of anywhere between 50 minutes and 4.5 hours of work time a week. That translates into potentially tens of thousands of dollars in lost revenue each year.
\r\nAnother benefit of using a digital time and attendance system is that it reduces the time that employees, managers, HR, and payroll team members spend manually tracking time.
\r\nSierra Workforce Solutions said research shows this can take about 6 minutes per time card. Depending on how large your organization is, timekeeping is a time-consuming process. Using a time and attendance system eliminates that burden from managers and staff, freeing them to work on more value-added tasks.
\r\nTime and attendance software's functionality reduces errors that may occur when deciphering handwritten timesheets or manually keying in hours. Using an automated time-tracking program prevents timecard disputes and reassures employees that they're being paid accurately.
\r\nEase of use is another benefit of time and attendance systems. These systems make it simple for employees to clock in and out. They can typically do so from their desk using a computer timeclock or phone app. Most systems also offer a mobile app, which gives remote and field workers an easy way to record their time.
\r\nOnce your employees are logged into the system, they clock in and out, view their total hours worked each week, review their schedules, see how much time off they've accrued, and request time off.
\r\nThose in charge have additional controls to track employees' attendance and hours, review labor data reports, and approve or deny time-off requests. The system allows the data to be exported as a report or CSV file should you want to share it with other systems or users.
\n"},{"title":"Community Expert Insight","html":"\nWe spoke to small business owners to find out which systems they found most valuable and what they liked about them.
\r\nKim Brown uses OnTheClock. She likes that each employee can use their own app to log in and out.
\r\n\"We can see the location of [the] punch-in and out, we can send out schedules, and we can make notes for employees' duties,\" Brown said.
\r\nTrish from Pet Resort has been using When I Work for five years, first as an employee and now as an employer.
\r\n\"Ease of use for both parties is fantastic, and it's well worth paying for to save the time,\" she said.
\r\nSpecifically, she likes how easy When I Work's shift templates are for easy scheduling. Additionally, she appreciates how easy it is to add and remove employees.
\n"},{"title":"Time and Attendance FAQS","html":"\nConsider the work employees do and how best to track that kind of work. For example, a plumbing firm tracks work by job and also needs to track drive time. A cafe tracks workers in shifts. A manufacturing firm may track work on a line, where all workers start and stop at once. And in an office, work schedules rarely change; therefore, your time tracking may be more focused on time-off tracking.
\r\nOnce you determine the kind of data you need to capture, choose a time and attendance system that's easy for you to set up and for employees to use. A mobile app is best for field workers, whereas retail workers in your shop may find a kiosk easiest to sign into.
\r\nAlso, consider the kinds of output you need for your payroll system and reporting. For example, if you bill clients for workers' time, you need a system that lets you assign work hours to clients, projects or tasks. It's best to test-drive the timekeeping software to ensure it does what you need it to do. Most platforms offer free 30-day trials.
\r\nA biometric time and attendance system identifies an employee using characteristics unique to him or her. For example, it could be a fingerprint that the employee must provide. The software gathers specific information, such as the fingerprint or an employee's retina, to ensure the person who is using the timeclock is the correct individual. The biometric tools time and attendance systems use are similar to how you may provide your fingerprint, handprint or thumbprint as proof of identification at your bank.
\r\nA time and attendance system saves time for both your employees and your managers and HR staff. Employees no longer have to write down each time they punch in, take a break or leave for the day. Instead, they clock in and out with the push of a button. That prevents them from having to add up all the hours.
\r\nTime and attendance systems also save your managers' time. Managers (or your HR staff) no longer have to verify work hour totals and rekey the total hours onto a spreadsheet or input the time into a payroll system. It can all be automated.
\r\nChoosing the best timeclock depends on your company's specific needs. Most time and attendance system providers list which timeclocks they integrate best with. After choosing a system, you can then examine the clocks those providers offer.
\r\nThe best timeclocks are those that have the features and tools your business needs. Some timeclocks only clock employees in and out, while others offer the ability to check schedules, review time cards, see paid time-off accruals, post employee messages, and let workers request time off.
\r\nIn addition, you need to ensure the timeclock you choose offers the functionality, in terms of the method you want employees following to clock in and out, you need. If, for example, you want employees to use swipe cards, the timeclock should be compatible with swipe cards.
\r\nIf you want them to use PINs, the timeclock you choose should offer that. Additionally, if you want more secure options, such as biometric clock-ins to prevent buddy punching, it should allow employees to clock in and out using their fingerprint or facial scan.
\r\nAnother thing to consider when choosing a timeclock is the service and warranty options. Make sure you are covered should the timeclock malfunction in some way.
\r\nTraditional timeclocks cost hundreds of dollars in addition to setup fees and annual service contracts. Newer cloud-based time and attendance software is priced per user and, based on our research, ranges from $2 to $10 per employee, per month. Some vendors offer basic, free timekeeping systems in hopes that you'll upgrade as your business grows.
\r\nMobile time tracking refers to a time and attendance system that works through a mobile app or a mobile-optimized website to track and manage the time of offsite workers, such as service providers or remote office employees. This option is especially valuable in today's environment in which many employees are working from home.
\r\nWith geolocation, the system records the exact location of an employee each time they clock in or out. Employers can then see those locations and make sure the employees are where they are supposed to be.
\r\nGeofencing lets employers set location boundaries defining where employees can clock in and out from. For example, employers can set boundaries around a worksite to ensure their workers are showing up each day. Without this option, an employee, in theory, could clock in and out from home and never show up at the job.
\r\nSome systems have added mobile tracking features that record the location of an off-site employee throughout the day. The system pings the mobile device every few minutes so employers can view a map of where their field employees worked throughout the day.
\n"},{"title":"Our Methodology","html":"\nTo determine the best time and attendance system, we reviewed over 100 time and attendance software providers. To narrow down the list, we prioritized vendors with a solid online reputation with services ranked high by users.
\r\nWe analyzed each service based on the following factors: time-tracking capabilities, time-off management, overtime/tardy monitoring, ease of use, price, scheduling tools, integration options, customer service, mobile access, and user feedback, such as online reviews, Better Business Bureau complaints, and online software review ratings.
\r\nWe narrowed our list down to 50 excellent options, including Acculor, AcroTime from Acroprint, ADP, All Hours, AMG Time, Attendance on Demand, Attendancebot, Buddy Punch, Calamari, ClockIn Portal, ClockVIEW from Acumen, Clockwise, Clockify, Clockshark, Deputy, Emploitime, Exam Time, FingerCheck, Harvest, Homebase, Hubstaff, Humanity, Kronos, allGeo, On The Clock, On Time Web, Open Time Clock, Parim, Pay Clock Online, PrimePay, TimeAttend, TimeClick, TimeSheets, Time Sheet Mobile, Time Station, TimeDoctor, Toggl, Track Smart, TrackTime24, Tsheets, Sling, uAttend, Vericlock, Virtual Time Clock, When I Work, Worksana, and 7Shifts.
\r\nNext, we researched each provider by investigating its services, watching tutorials and how-to videos, and reading in-depth comments from current users to narrow our list down to 10 finalists. We contacted the support teams posing as business owners to gauge the type of customer service each provider offers before choosing the final five best time and attendance providers for small businesses.
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