{"componentChunkName":"component---src-templates-hubs-index-jsx","path":"/customers/15/","result":{"data":{"props":{"displayModified":"2020-06-26T16:31:00.000Z","title":"Customers","subtitle":"Get expert advice, best practices, and effective solutions to attracting, managing, and growing your customer base. Check out our resources or ask an expert.","href":"customers","adsense":true,"adsenseMobile":false,"channels":{"primary":{"name":"Marketing","slug":"marketing"},"sub":{"name":"Customers","slug":"customers"}},"qtOfferGroupId":null,"structuredData":null,"path":"/customers/","isCurated":false,"meta":{"robots":null,"description":"Are you looking for ways to improve customer relations? Read articles and expert advice here.","title":"Customers and Customer Relations - business.com"},"moduleArticles":null,"moduleTrendingArticles":null,"moduleBestPicks":null,"sponsor":null}},"pageContext":{"slug":"customers","href":"customers","moduleRiverOfLinks":{"title":"Latest: Advice, Tips and Resources","searchTerms":""},"search":{"query":"","current_page":15,"num_pages":15,"per_page":30,"total_result_count":432,"facets":[],"title":"Search","slug":"search"},"mainContent":{"content":[{"author":"Luke Gedeon","canonical":"/advice/answers/question/is-there-a-way-to-get-a-press-release-to-all-media/","description":"","doc_type":"question","guid":"question_2107","tags":["public-relations","marketing","customers","public-relations"],"published_at":"2014-03-17T19:34:30Z","modified_at":"2015-02-05T20:52:32Z","sort_date":"2015-02-05T20:52:32Z","subtitle":"QUESTION | BY Luke Gedeon | 17 ANSWERS | LAST ACTIVITY ON 02/05/15","thumbnail":{"path":"https://staging.business.com/images/uploads/user/profile/e2d1a212d68851a376d074009990fe9d.jpg"},"title":"Is there a way to get a press release to all media in a local area without paying a lot of money for something like PRWeb?","type":"question","sponsored":false,"total_answers":17},{"author":"Megan Ritter","canonical":"/articles/why-efficient-customer-service-is-better-than-friendly/","description":"You can't make everyone happy, that's the sad truth. Efficiency is the name of the game. Is your customer service streamlined and optimized","doc_type":"article","guid":"95368bbba8353da8f155a2f525c66010","tags":["marketing","customers"],"published_at":"2015-01-21T14:00:00Z","modified_at":"2015-01-21T14:00:00Z","sort_date":"2015-01-21T14:00:00Z","subtitle":"BY Megan Ritter","thumbnail":{"path":"https://staging.business.com/images/channel/marketing.jpg"},"title":"Why Efficient Customer Service is Better Than Friendly","type":"article","sponsored":false,"channel":{"name":"Marketing","slug":"marketing"}},{"author":"Samuel Seeto","canonical":"/advice/answers/question/getting-speaking-gigs-where-to-startlook/","description":"I'm in Sydney. I am looking to speak at events or similar to educate/help business owners. Any advice? \r\n\r\nOr is there a website that bridges event hosts and speakers seeking events to speak at?\r\n\r\nSam","doc_type":"question","guid":"question_3689","tags":["public-relations","marketing","customers","public-relations"],"published_at":"2014-10-10T18:14:39Z","modified_at":"2015-01-10T09:57:20Z","sort_date":"2015-01-10T09:57:20Z","subtitle":"QUESTION | BY Samuel Seeto | 7 ANSWERS | LAST ACTIVITY ON 01/10/15","thumbnail":{"path":"https://staging.business.com/images/uploads/user/profile/ca0f48022b5517f423152573d258e27c.jpg"},"title":"Getting Speaking Gigs. Where to start/look?","type":"question","sponsored":false,"total_answers":7},{"doc_type":"business_listing","tags":["finance","funding"],"title":"National Debt Relief","dek":"National Debt Relief has helped over 100,000 consumers and small business owners get out of debt without bankruptcy or taking out a consolidation loan","guid":"business_listing:50f10dfbcb786bc2a2000000","data":{"display_link":"www.NationalDebtRelief.com"},"slug":"business_listing:National-Debt-Relief-50f10dfbcb786bc2a2000000","canonical":"https://www.nationaldebtrelief.com/"},{"author":"William Thompson","canonical":"/advice/answers/question/what-can-i-do-to-help-grow-our-small-software-comp/","description":"What are the best tips you have for expanding and growing our company (that makes network and file monitoring software)? We are small but established, and really hope to grow at a faster pace. Would anyone recommend PR? None of us has worked with a PR firm before and we are considering it as an opti","doc_type":"question","guid":"question_3593","tags":["public-relations","marketing","customers","public-relations"],"published_at":"2014-09-29T15:55:51Z","modified_at":"2014-12-24T08:55:35Z","sort_date":"2014-12-24T08:55:35Z","subtitle":"QUESTION | BY William Thompson | 12 ANSWERS | LAST ACTIVITY ON 12/24/14","thumbnail":{"path":"https://staging.business.com/images/uploads/user/profile/5999723020253a33b2cec683d5bcf4b4.jpg"},"title":"What can I do to help grow our small software company?","type":"question","sponsored":false,"total_answers":12},{"author":"Andrew McDermott","canonical":"/articles/5-customers-that-want-to-destroy-your-business/","description":"How do you attract loyal customers who are a pleasure to do business with, while repelling customers that want to destroy your business?","doc_type":"article","guid":"efa5aafdc14924de43c1308823d04c88","tags":["marketing","strategy","business-basics","customers"],"published_at":"2014-12-16T16:00:00Z","modified_at":"2014-12-16T16:00:00Z","sort_date":"2014-12-16T16:00:00Z","subtitle":"BY Andrew McDermott","thumbnail":{"path":"https://staging.business.com/images/channel/marketing.jpg"},"title":"Marketing Fail: 5 Customers That Want to Destroy Your Business","type":"article","sponsored":false,"channel":{"name":"Marketing","slug":"marketing"}},{"author":"Zoe Brown","canonical":"/advice/answers/question/is-twitter-a-viable-source-for-contacting-journali/","description":"I want to get the word out about my new gallery but aren't sure how to start making media connections. Is Twitter a viable source for contacting journalists?","doc_type":"question","guid":"question_3277","tags":["public-relations","marketing","customers","public-relations"],"published_at":"2014-08-18T14:09:09Z","modified_at":"2014-09-17T18:57:04Z","sort_date":"2014-09-17T18:57:04Z","subtitle":"QUESTION | BY Zoe Brown | 20 ANSWERS | LAST ACTIVITY ON 09/17/14","thumbnail":{"path":"https://staging.business.com/images/uploads/user/profile/3d12979f30c3c3755f9955977201307a.jpg"},"title":"Is Twitter a viable source for contacting journalists?","type":"question","sponsored":false,"total_answers":20},{"doc_type":"business_listing","tags":["business basics","industry","business-basics"],"title":"Contractors Inc","dek":"Commercial renovation and restoration experts since 1999. Let us take care of all your commercial renovation needs.","guid":"business_listing:5c3767167b437470558b457f","data":{"display_link":"contractorsinc.com"},"slug":"business_listing:Contractors-Inc-5c3767167b437470558b457f","canonical":"http://contractorsinc.com/"},{"author":"Stein Elling Wirum","canonical":"/advice/answers/question/what-are-the-ways-on-how-to-get-people-remember-yo/","description":"Making an impression plays an important role not only to entrepreneurs but also to ordinary people. If you want to be remembered, you must be sure that it is for the better, so it won?t affect you and your business in any way.\r\n\r\nCan you give some suggestions on how to get people to remember you, as","doc_type":"question","guid":"question_3019","tags":["public-relations","marketing","customers","public-relations"],"published_at":"2014-07-01T21:14:21Z","modified_at":"2014-08-05T01:26:28Z","sort_date":"2014-08-05T01:26:28Z","subtitle":"QUESTION | BY Stein Elling Wirum | 21 ANSWERS | LAST ACTIVITY ON 08/04/14","thumbnail":{"path":"https://staging.business.com/images/uploads/user/profile/731132713bb5705e7abe5d94715f6f45.jpg"},"title":"What are the best ways to get people remember you and your company?","type":"question","sponsored":false,"total_answers":21},{"author":"Kimberly Rosadiuk","canonical":"/advice/answers/question/what-is-the-best-way-to-get-a-celebrity-endorsemen/","description":"I am launching a new business online and know it would be extremely helpful to have a celebrity love the idea and endorse it. \r\n\r\nWhat would be the best way to approach them? What would be the best way to have them WANT to endorse your idea or product?","doc_type":"question","guid":"question_2904","tags":["public-relations","marketing","customers","public-relations"],"published_at":"2014-06-15T18:59:21Z","modified_at":"2014-07-27T19:21:35Z","sort_date":"2014-07-27T19:21:35Z","subtitle":"QUESTION | BY Kimberly Rosadiuk | 12 ANSWERS | LAST ACTIVITY ON 07/27/14","thumbnail":{"path":"https://staging.business.com/images/uploads/user/profile/ae5b4d285fd3895470afa80d67358b50.jpg"},"title":"What is the best way to get a celebrity endorsement?","type":"question","sponsored":false,"total_answers":12},{"author":"Charles Campbell","canonical":"/advice/answers/question/how-do-you-tell-the-world-about-a-climate-change-s/","description":"AHEC has a US Patent for a new type of large-scale Hydro Power Plant. A Dam placed in 70 Story Buildings downtown in Major Metropolitican Cities. I need a good way to spread the word on a limited budget.","doc_type":"question","guid":"question_2911","tags":["public-relations","marketing","customers","public-relations"],"published_at":"2014-06-16T23:53:48Z","modified_at":"2014-07-02T00:55:34Z","sort_date":"2014-07-02T00:55:34Z","subtitle":"QUESTION | BY Charles Campbell | 16 ANSWERS | LAST ACTIVITY ON 07/01/14","thumbnail":{"path":"https://staging.business.com/images/uploads/user/profile/a23d444213f33216f2a4ff7cf47eb008.jpg"},"title":"What are innovative ways to create awareness about an initiative using traditional and nontraditional media on a small budget?","type":"question","sponsored":false,"total_answers":16},{"doc_type":"business_listing","tags":["business basics","legal","business-basics"],"title":"Berkman Bottger Newman & Schein, LLP","dek":"Manhattan-based family and divorce law firm serving clients in New York City and Westchester, NY","guid":"business_listing:5e18bed37b43748e068b4574","data":{"display_link":"www.berkbot.com"},"slug":"business_listing:Berkman-Bottger-Newman-Schein-LLP-5e18bed37b43748e068b4574","canonical":"https://www.berkbot.com/"},{"author":"S. Thomas Warden","canonical":"/advice/answers/question/what-is-the-best-way-to-reach-out-to-blogsonline-p/","description":"I eventually want to hire a PR firm to get press in larger, national publications (Wall Street Journal, for example), but for now I want to start building my online presence on sites such as Tech Crunch or Venture Beat. What is the best way to approach these sites? Should I write and tell them about","doc_type":"question","guid":"question_2523","tags":["public-relations","marketing","customers","public-relations"],"published_at":"2014-04-28T08:10:54Z","modified_at":"2014-06-06T21:09:40Z","sort_date":"2014-06-06T21:09:40Z","subtitle":"QUESTION | BY S. Thomas Warden | 16 ANSWERS | LAST ACTIVITY ON 06/06/14","thumbnail":{"path":"https://staging.business.com/images/"},"title":"What is the best way to reach out to blogs/online publications for PR?","type":"question","sponsored":false,"total_answers":16},{"author":"Can Karanis","canonical":"/advice/answers/question/any-expertise-in-restaurantbar-prmarketingadvertis/","description":"Any expertise in restaurant/bar PR/marketing/advertisement? Also should the internal managers be handling this task, or is it more sensible to outsource it to outside professionals? Any experiences from people who have tried both (meaning the internal adv/marketing efforts and outsourcing).","doc_type":"question","guid":"question_241","tags":["public-relations","marketing","customers","public-relations"],"published_at":"2012-06-26T15:23:24Z","modified_at":"2014-02-25T22:40:06Z","sort_date":"2014-02-25T22:40:06Z","subtitle":"QUESTION | BY Can Karanis | 7 ANSWERS | LAST ACTIVITY ON 02/25/14","thumbnail":{"path":"https://staging.business.com/images/"},"title":"How much of a budget should be allocated for promoting a restaurant and bar?","type":"question","sponsored":false,"total_answers":7},{"author":"Scott Gerber","canonical":"/articles/text-messaging-successful-customer-engagement-tool/","description":"Text messaging is clearly efficient for entrepreneurs. But does using it to connect with your customers cross lines? Find out from...","doc_type":"article","guid":"c9ff55c1b2deed7aff9826881236bb68","tags":["marketing","business-solutions","business-basics","customers"],"published_at":"2014-01-03T13:00:17Z","modified_at":"2014-01-03T13:00:17Z","sort_date":"2014-01-03T13:00:17Z","subtitle":"BY Scott Gerber","thumbnail":{"path":"https://staging.business.com/images/channel/marketing.jpg"},"title":"Is Text Messaging a Successful Customer Engagement Tool?","type":"article","sponsored":false,"channel":{"name":"Marketing","slug":"marketing"}}],"loadMore":false,"skipInterval":16},"page":15,"canonical":"https://staging.business.com/customers/"}},"staticQueryHashes":[]}