{"componentChunkName":"component---src-templates-hubs-index-jsx","path":"/managing/2/","result":{"data":{"props":{"displayModified":"2020-06-26T16:21:00.000Z","title":"Managing","subtitle":"Get the latest tips, tricks, and expert advice on how to become a manager or improve as a manager from professional business experts. ","href":"managing","adsense":true,"adsenseMobile":false,"channels":{"primary":{"name":"Human Resources","slug":"human-resources"},"sub":{"name":"Managing","slug":"managing"}},"qtOfferGroupId":null,"structuredData":null,"path":"/managing/","isCurated":false,"meta":{"robots":null,"description":"Managing other people is the ultimate test of leadership. Get expert advice on how to be an effective manager here.","title":"Managing, Performance Reviews, and Leadership - business.com"},"moduleArticles":null,"moduleTrendingArticles":null,"moduleBestPicks":null,"sponsor":null}},"pageContext":{"slug":"managing","href":"managing","moduleRiverOfLinks":{"title":"Latest: Advice, Tips and Resources","searchTerms":""},"search":{"query":"","current_page":2,"num_pages":20,"per_page":30,"total_result_count":595,"facets":[],"title":"Search","slug":"search"},"mainContent":{"content":[{"author":"Marisa Sanfilippo","canonical":"/articles/writing-a-performance-improvement-plan/","description":"A lot can be gained by giving struggling employees a clear path to improvement with a performance improvement plan.","doc_type":"article","guid":"1f4cdbf7d56959f9888cbeff464aa5fe","tags":["human-resources","employees","managing"],"published_at":"2020-12-22T15:30:00Z","modified_at":"2020-12-22T15:30:00Z","sort_date":"2020-12-22T15:30:00Z","subtitle":"BY Marisa Sanfilippo","thumbnail":{"path":"https://staging.business.com/images/content/5fe/0ef9b7b437495068b4567/1500-0-"},"title":"How to Improve Work Performance With a Performance Improvement Plan (Plus PIP Templates)","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Jane Genova","canonical":"/articles/write-up-an-employee/","description":"Writing up an employee is a form of discipline that serves as a clear message that an employee's behavior or conduct is unacceptable.","doc_type":"article","guid":"c9244744afe50eda50572a4ab034b3b4","tags":["managing","human-resources","employees"],"published_at":"2020-12-22T12:01:00Z","modified_at":"2020-12-22T12:01:00Z","sort_date":"2020-12-22T12:01:00Z","subtitle":"BY Jane Genova","thumbnail":{"path":"https://staging.business.com/images/content/5fe/146f85a215e4b458b4567/1500-0-"},"title":"How to Write Up an Employee","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Marisa Sanfilippo","canonical":"/articles/good-performance-process/","description":"To get the most out of your team, you need to have a solid performance process in place.","doc_type":"article","guid":"82ab7633b5da3d8fa84ea02b6d08a696","tags":["employees","managing","human-resources","hr-solutions"],"published_at":"2020-08-17T13:59:00Z","modified_at":"2020-12-21T21:12:00Z","sort_date":"2020-12-21T21:12:00Z","subtitle":"BY Marisa Sanfilippo","thumbnail":{"path":"https://staging.business.com/images/content/5f3/3021a7b4374541c8b4567/1500-0-"},"title":"What a Good Performance Process Looks Like","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"doc_type":"featured_listing","tags":["business basics","business-basics"],"title":"KeyBank Middle Market Business Sentiment Report","thumbnail":{"path":"https://www.business.com/images/general/592/825a7cf838eeb7a8b4567/150-0-"},"dek":"When it comes to the middle market, Key has a dedication like no other bank. Our commitment and focus allow us to deliver relevant, actionable, and tailored solutions for middle market companies. As part of this commitment, KeyBank conducts quarterly surveys with middle market executives. We ask them various questions about business and the world around them to uncover industry views, including how they feel about the state of the economy, security, future growth plans and more..","guid":"featured_listing:3244","data":{"display_link":"https://www.business.com/resources/keybank-middle-market-business-sentiment-report/"},"slug":"featured_listing:KeyBank-Middle-Market-Business-Sentiment-Report-3244","canonical":"https://www.business.com/resources/keybank-middle-market-business-sentiment-report/"},{"author":"Marisa Sanfilippo","canonical":"/articles/employee-performance-goals/","description":"Setting clear and direct goals for your employees is beneficial for your company and your staff.","doc_type":"article","guid":"0c4e5ec5597a25c697646d64b04319c4","tags":["human-resources","employees","managing"],"published_at":"2020-08-11T11:07:00Z","modified_at":"2020-12-16T17:49:00Z","sort_date":"2020-12-16T17:49:00Z","subtitle":"BY Marisa Sanfilippo","thumbnail":{"path":"https://staging.business.com/images/content/5f3/1a1595a215e27388b4567/1500-0-"},"title":"Employee Performance Goals and Metrics: Performance Goals Examples","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Nacho De Marco","canonical":"/articles/scope-of-work-for-software-development-partner/","description":"The scope of work (SOW) is a document that contains an agreement on the work that needs to be done in a specific project. Here's what you need to know to set your SOW for success.","doc_type":"article","guid":"8f6271e0c1e02e92328c7dd81d21055f","tags":["technology-solutions","technology","human-resources","managing","software"],"published_at":"2020-12-16T17:30:00Z","modified_at":"2020-12-16T17:30:00Z","sort_date":"2020-12-16T17:30:00Z","subtitle":"BY Nacho De Marco","thumbnail":{"path":"https://staging.business.com/images/content/5fd/7cb9d5a215e7a5a8b4567/1500-0-"},"title":"How to Set Your Scope of Work With a Software Development Partner","type":"article","sponsored":false,"channel":{"name":"Technology","slug":"technology"}},{"author":"Adam Uzialko","canonical":"/articles/what-is-a-severance-package/","description":"Severance plans are generally offered in exchange for a signed liability waiver from the departing employee.","doc_type":"article","guid":"2594b3c7b5c3f335358271184fc853e5","tags":["managing","human-resources"],"published_at":"2020-12-16T14:01:00Z","modified_at":"2020-12-16T14:01:00Z","sort_date":"2020-12-16T14:01:00Z","subtitle":"BY Adam Uzialko","thumbnail":{"path":"https://staging.business.com/images/content/5fd/7b3c09c658a305a8b4567/1500-0-"},"title":"Severance Package Examples and Sample Severance Letters","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"doc_type":"featured_listing","tags":["business basics","business-basics"],"title":"Retail RX: How to Cure the Inventory Management Headache","thumbnail":{"path":"https://www.business.com/images/general/598/4a8451039eb06768b456d/150-0-"},"dek":"Retail RX: How to Cure the Inventory Management Headache","guid":"featured_listing:3247","data":{"display_link":"http://www.business.com/resources/retail-rx/"},"slug":"featured_listing:Retail-RX-How-to-Cure-the-Inventory-Management-Headache-3247","canonical":"http://www.business.com/resources/retail-rx/"},{"author":"Moazzam Kamran","canonical":"/articles/keep-team-engaged-remotely/","description":"As most countries struggle with the resurgence of COVID-19, organizations are trying their best to keep employees motivated and engaged.","doc_type":"article","guid":"e6736ca4705cac695cd294912eecc9b9","tags":["strategy","covid-resources","covid-19","employees","human-resources","managing"],"published_at":"2020-12-14T16:07:00Z","modified_at":"2020-12-14T16:07:00Z","sort_date":"2020-12-14T16:07:00Z","subtitle":"BY Moazzam Kamran","thumbnail":{"path":"https://staging.business.com/images/content/5fd/384337b43743c718b4567/1500-0-"},"title":"COVID-19: How to Keep Your Team Members Engaged and Motivated Remotely","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Chris Porteous","canonical":"/articles/positive-workplace-health-and-safety-culture/","description":"Creating positive workplace health and safety outcomes requires a cultural shift that businesses can promote with the right steps and approach.","doc_type":"article","guid":"d39d5d2110a97c0e9981689171d11b5f","tags":["business-solutions","employees","human-resources","covid-resources","managing","covid-19"],"published_at":"2020-12-10T20:06:00Z","modified_at":"2020-12-10T20:06:00Z","sort_date":"2020-12-10T20:06:00Z","subtitle":"BY Chris Porteous","thumbnail":{"path":"https://staging.business.com/images/content/5fd/0ee357b43742d528b4567/1500-0-"},"title":"A Step-By-Step Guide to a Positive Workplace Health and Safety Culture","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Ryan Chartrand","canonical":"/articles/remote-employee-engagement/","description":"Employee engagement in a remote setting is dramatically different from how it might look in a traditional office environment. Once you manage to rethink your approach, the benefits can be immense.","doc_type":"article","guid":"eaa257832a7d4b82fd5d2a85709c7e1f","tags":["employees","human-resources","managing","entrepreneurship"],"published_at":"2020-12-07T19:17:00Z","modified_at":"2020-12-07T19:17:00Z","sort_date":"2020-12-07T19:17:00Z","subtitle":"BY Ryan Chartrand","thumbnail":{"path":"https://staging.business.com/images/content/5fc/941255a215e3c748b4567/1500-0-"},"title":"How to Revamp Your Employee Engagement for the Remote Work Era","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"doc_type":"featured_listing","tags":["business basics","business-basics"],"title":"PODS Helps New York City's Time Square Ring in the New Year","thumbnail":{"path":"https://www.business.com/images/general/598/384f392a3a4d6478b4580/150-0-"},"dek":"PODS Helps New York City's Time Square Ring in the New Year","guid":"featured_listing:3248","data":{"display_link":"http://www.business.com/resources/pods-for-business-helps-new-york-citys-time-square/"},"slug":"featured_listing:PODS-Helps-New-York-City-s-Time-Square-Ring-in-the-New-Year-3248","canonical":"http://www.business.com/resources/pods-for-business-helps-new-york-citys-time-square/"},{"author":"Anthony Gaenzle","canonical":"/articles/preparing-remote-teams-to-work-securely/","description":"The pandemic thrust many businesses into remote operations before they were ready. Along with other challenges, securing the operations of remote teams has proven difficult.","doc_type":"article","guid":"50f6ed7380916ff15eede33b292612e0","tags":["technology","covid-resources","employees","managing","covid-19","human-resources","security"],"published_at":"2020-12-04T20:06:00Z","modified_at":"2020-12-04T20:06:00Z","sort_date":"2020-12-04T20:06:00Z","subtitle":"BY Anthony Gaenzle","thumbnail":{"path":"https://staging.business.com/images/content/5fc/7b07c7b4374a1528b4567/1500-0-"},"title":"How to Prepare Your Remote Team to Work Securely From Home","type":"article","sponsored":false,"channel":{"name":"Technology","slug":"technology"}},{"author":"Simone Johnson","canonical":"/articles/virtual-team-building-activities-using-conference-calls/","description":"Need ideas to boost morale for your remote team? Try one of these virtual team-building activities during your next video conference call.","doc_type":"article","guid":"d65056fd680f3ee4845a6dd28216ae15","tags":["technology-solutions","human-resources","employees","technology","covid-19","covid-resources","managing"],"published_at":"2020-07-31T12:06:00Z","modified_at":"2020-12-02T18:22:00Z","sort_date":"2020-12-02T18:22:00Z","subtitle":"BY Simone Johnson","thumbnail":{"path":"https://staging.business.com/images/content/5fc/7a4d27b437416068b4567/1500-0-"},"title":"Virtual Team-Building Activities Using Video Conference Calls","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Adam Uzialko","canonical":"/articles/job-candidate-interview-techniques/","description":"Interviewing job candidates correctly can help you make the right hiring decision for your small business. Here are tips to make your job interviews more effective.","doc_type":"article","guid":"2c0e43971d1d0b769da954154c71b6fb","tags":["managing","human-resources"],"published_at":"2020-08-20T10:44:00Z","modified_at":"2020-12-01T20:56:00Z","sort_date":"2020-12-01T20:56:00Z","subtitle":"BY Adam Uzialko","thumbnail":{"path":"https://staging.business.com/images/content/5f3/bfa8a7b4374d6478b4567/1500-0-"},"title":"How to Interview Someone: Job Candidate Interview Techniques","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Max Freedman","canonical":"/articles/8-branches-of-business-management/","description":"Breaking down the different types of business management can be tricky, but determining the key characteristics of each is a great way...","doc_type":"article","guid":"ed9727a86edc501b0931e58808a89eb3","tags":["business-basics","managing","human-resources","entrepreneurship"],"published_at":"2012-02-20T18:44:00Z","modified_at":"2020-11-26T16:17:00Z","sort_date":"2020-11-26T16:17:00Z","subtitle":"BY Max Freedman","thumbnail":{"path":"https://staging.business.com/images/content/5fb/bbdee7b437432198b4567/1500-0-"},"title":"22 Branches of Business Management","type":"article","sponsored":false,"channel":{"name":"Business Basics","slug":"business-basics"}},{"author":"Daglar Cizmeci","canonical":"/articles/morale-working-from-home/","description":"Morale is a fundamental aspect of productivity and employee engagement. Without it, output drops, operation costs increase, and staff turnover racks up.","doc_type":"article","guid":"e04231af0c899a93e08fc039f2e6705c","tags":["career","covid-resources","work-life","managing","covid-19"],"published_at":"2020-11-25T19:01:00Z","modified_at":"2020-11-25T19:01:00Z","sort_date":"2020-11-25T19:01:00Z","subtitle":"BY Daglar Cizmeci","thumbnail":{"path":"https://staging.business.com/images/content/5fb/d559a9c658a096e8b4567/1500-0-"},"title":"10 Ways to Build Morale While Working From Home","type":"article","sponsored":false,"channel":{"name":"Career","slug":"career"}},{"author":"Donna Fuscaldo","canonical":"/articles/profile-workforce-software/","description":"In the early days of the pandemic, WorkForce Software furloughed 22% of its staff and reduced salaries. A few months later, 97% are back. Here's why.","doc_type":"article","guid":"40b36b21f29a4ac6faecf16d0e6aefc4","tags":["strategy","employees","covid-resources","business-basics","managing","covid-19","human-resources"],"published_at":"2020-11-25T14:00:00Z","modified_at":"2020-11-25T14:00:00Z","sort_date":"2020-11-25T14:00:00Z","subtitle":"BY Donna Fuscaldo","thumbnail":{"path":"https://staging.business.com/images/content/5fb/c19e69c658a685b8b4567/1500-0-"},"title":"WorkForce Software's Secret Sauce for Retention: Transparency and Accountability","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Kiely Kuligowski","canonical":"/articles/crazy-gifts-employees-holidays/","description":"These crazy gifts make great gag gifts or funny gifts for your workers.","doc_type":"article","guid":"1edc88b5c1078be9e78bb0e7269ab44f","tags":["human-resources","business-basics","employees","managing"],"published_at":"2018-12-10T08:00:00Z","modified_at":"2020-11-25T12:41:00Z","sort_date":"2020-11-25T12:41:00Z","subtitle":"BY Kiely Kuligowski","thumbnail":{"path":"https://staging.business.com/images/content/5c0/a935b5a215e310d8b457a/1500-0-"},"title":"20 Crazy Gifts for Employees this Holiday Season","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Nick Bogacz","canonical":"/articles/employee-burnout/","description":"Employee burnout is on the rise. In a difficult year, it's hard to fault someone if their performance slips. Here are some strategies to light a fire and end burnout.","doc_type":"article","guid":"15c7048c3ca978ee7e43fa3e656d6c37","tags":["managing","business-solutions","human-resources","employees"],"published_at":"2020-11-20T20:23:00Z","modified_at":"2020-11-20T20:23:00Z","sort_date":"2020-11-20T20:23:00Z","subtitle":"BY Nick Bogacz","thumbnail":{"path":"https://staging.business.com/images/content/5fb/6d3395a215e35568b4567/1500-0-"},"title":"An Epidemic During a Pandemic: The Cure for Employee Burnout","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Joanna Swash","canonical":"/articles/leading-in-the-new-normal/","description":"Leading in the new normal means that there is a new set of rules to follow, which are not taught in business school. Here are seven rules to help leaders be prepared.","doc_type":"article","guid":"99389549ce437c5083761153c6c1c722","tags":["managing","business-solutions","human-resources"],"published_at":"2020-11-19T19:00:00Z","modified_at":"2020-11-19T19:00:00Z","sort_date":"2020-11-19T19:00:00Z","subtitle":"BY Joanna Swash","thumbnail":{"path":"https://staging.business.com/images/content/5fb/581ca9c658a82038b4567/1500-0-"},"title":"Leading in the New Normal","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Michael Alexis","canonical":"/articles/virtual-team-building-plan/","description":"As virtual team building becomes a more prominent fixture for companies, savvy leaders must refine their tactics. Learn what one CEO, whose workforce is 100%, does to keep his team connected.","doc_type":"article","guid":"791e4bb904d306961403394f171b7541","tags":["managing","employees","human-resources"],"published_at":"2020-11-18T20:54:00Z","modified_at":"2020-11-18T20:54:00Z","sort_date":"2020-11-18T20:54:00Z","subtitle":"BY Michael Alexis","thumbnail":{"path":"https://staging.business.com/images/content/5fb/424909c658a29308b4567/1500-0-"},"title":"Working Remotely Long Term? You Need a Virtual Team-Building Plan","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Skye Schooley","canonical":"/articles/managing-millennials-and-gen-z-employees/","description":"Discover how to best manage millennials and Gen Z employees by learning the key similarities and differences between the two.","doc_type":"article","guid":"fcbed3136972cde384ba109e7a667563","tags":["managing","employees","human-resources"],"published_at":"2020-11-17T12:07:00Z","modified_at":"2020-11-17T12:07:00Z","sort_date":"2020-11-17T12:07:00Z","subtitle":"BY Skye Schooley","thumbnail":{"path":"https://staging.business.com/images/content/5fb/2c41a5a215e3b6b8b4567/1500-0-"},"title":"How to Manage Millennials vs. Gen Z in the Workplace","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Skye Schooley","canonical":"/articles/advantages-of-flextime/","description":"Learn how implementing a flextime policy can benefit your business.","doc_type":"article","guid":"2040f63def8c58b4449d9d37894a2a1a","tags":["managing","human-resources"],"published_at":"2020-11-12T12:41:00Z","modified_at":"2020-11-12T12:41:00Z","sort_date":"2020-11-12T12:41:00Z","subtitle":"BY Skye Schooley","thumbnail":{"path":"https://staging.business.com/images/content/5fa/ae5439c658af31c8b456f/1500-0-"},"title":"What Is Flextime, and Why Should You Offer It?","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Isaac Kohen","canonical":"/articles/productivity-metrics-remote-workers/","description":"Here's what small businesses are missing when it comes to making the shift from closely managed on-site teams to remote teams.","doc_type":"article","guid":"17564a9a0b69d2e8c4d3ad9aa08fbf90","tags":["business-solutions","employees","human-resources","managing"],"published_at":"2020-11-10T23:29:00Z","modified_at":"2020-11-10T23:29:00Z","sort_date":"2020-11-10T23:29:00Z","subtitle":"BY Isaac Kohen","thumbnail":{"path":"https://staging.business.com/images/content/5fa/ac1f29c658ac51c8b456b/1500-0-"},"title":"Productivity Metrics Matter More Than Ever for SMBs: How to Measure Your Workforce  Effectively in 2021","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Patrick Proctor","canonical":"/articles/guide-to-compensation-management/","description":"If you want to hold on to your top employees, a strong compensation management program is critical.","doc_type":"article","guid":"3f6917eea6af4fdd1231f65525ce033a","tags":["human-resources","employees","managing","finance","hr-solutions","finances"],"published_at":"2020-11-10T17:05:00Z","modified_at":"2020-11-10T17:05:00Z","sort_date":"2020-11-10T17:05:00Z","subtitle":"BY Patrick Proctor","thumbnail":{"path":"https://staging.business.com/images/content/5fa/9ac4b7b4374c42f8b456a/1500-0-"},"title":"Guide to Compensation Management","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Kiely Kuligowski","canonical":"/articles/employee-rights-violating/","description":"Are you violating your employees' rights? Find out which violations are the most common and what you need to know to avoid making them.","doc_type":"article","guid":"260f527ca9c9e1f87632d4ca4945bcd5","tags":["employees","legal","managing","business-basics","human-resources"],"published_at":"2020-04-08T13:38:00Z","modified_at":"2020-11-09T23:25:00Z","sort_date":"2020-11-09T23:25:00Z","subtitle":"BY Kiely Kuligowski","thumbnail":{"path":"https://staging.business.com/images/content/5e8/b4ddc7b437460338b456d/1500-0-"},"title":"Employee Rights You're Violating Right Now","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Dr. Cindy McGovern","canonical":"/articles/adopting-a-gratitude-strategy/","description":"It may be hard to find things to be grateful for this Thanksgiving. Still, business owners need to help employees be grateful for what they do have.","doc_type":"article","guid":"40bac733deb5d21e000a2d376039534a","tags":["business-solutions","employees","human-resources","managing"],"published_at":"2020-11-09T22:21:00Z","modified_at":"2020-11-09T22:21:00Z","sort_date":"2020-11-09T22:21:00Z","subtitle":"BY Dr. Cindy McGovern","thumbnail":{"path":"https://staging.business.com/images/content/5fa/98d697b4374d22f8b456a/1500-0-"},"title":"Follow a Gratitude Strategy to Pull Employees Out of Their Negative Slump","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Skye Schooley","canonical":"/articles/support-employee-mental-health/","description":"Employee mental health is especially important amid the coronavirus pandemic. Learn how to effectively support your employees and their mental well-being.","doc_type":"article","guid":"451f2448f6bb228670ebfe40484ed17e","tags":["covid-resources","covid-19","employees","human-resources","managing"],"published_at":"2020-06-02T12:00:00Z","modified_at":"2020-11-06T20:49:00Z","sort_date":"2020-11-06T20:49:00Z","subtitle":"BY Skye Schooley","thumbnail":{"path":"https://staging.business.com/images/content/5fa/5b6415a215ef9788b456c/1500-0-"},"title":"How to Monitor and Support Employee Mental Health","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Michael DesRochers","canonical":"/articles/communicating-during-mergers/","description":"M&A deals are on the rise. How should entrepreneurs and business leaders prepare their workforce when going through a merger?","doc_type":"article","guid":"6c1f28cff703766a38f5be3e0a3876ec","tags":["strategy","human-resources","business-basics","employees","managing"],"published_at":"2018-07-31T20:20:00Z","modified_at":"2020-11-06T17:02:00Z","sort_date":"2020-11-06T17:02:00Z","subtitle":"BY Michael DesRochers","thumbnail":{"path":"https://staging.business.com/images/content/5d0/3dbbe5a215e5b228b4576/1500-0-"},"title":"How to Handle Internal Communications During a Merger","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Skye Schooley","canonical":"/articles/sexual-harassment-training/","description":"Learn what workplace sexual harassment is and how your organization can stay compliant with harassment training laws.","doc_type":"article","guid":"ca0ba538b926a7bfb0e136315efc6920","tags":["managing","human-resources"],"published_at":"2020-11-04T12:45:00Z","modified_at":"2020-11-04T12:45:00Z","sort_date":"2020-11-04T12:45:00Z","subtitle":"BY Skye Schooley","thumbnail":{"path":"https://staging.business.com/images/content/5f9/c1dee5a215edd758b4567/1500-0-"},"title":"What Is Sexual Harassment Prevention Training?","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"Andrew Martins","canonical":"/articles/dealing-with-workplace-grievances/","description":"It doesn't matter how close your staff is, a grievance will crop up. To prepare for when it does, here are some do's and don'ts to keep in mind.","doc_type":"article","guid":"633c41838b91dea6f1a9b893b385a911","tags":["managing","human-resources","employees"],"published_at":"2020-05-07T08:45:00Z","modified_at":"2020-11-02T19:57:00Z","sort_date":"2020-11-02T19:57:00Z","subtitle":"BY Andrew Martins","thumbnail":{"path":"https://staging.business.com/images/content/5fa/43c6c5a215e02798b4568/1500-0-"},"title":"The Right and Wrong Way to Deal with Workplace Grievances","type":"article","sponsored":false,"channel":{"name":"Human Resources","slug":"human-resources"}},{"author":"business.com editorial staff","canonical":"/articles/customer-service-tips-to-boost-customer-satisfaction/","description":"If you follow these customer service tips and teach them to your employees, you can ensure your customers experience the care and attention they deserve from your team.","doc_type":"article","guid":"7b20d3990dbf537c395bbdc9d9775df7","tags":["customers","managing","marketing","human-resources"],"published_at":"2020-10-28T14:00:00Z","modified_at":"2020-10-28T14:00:00Z","sort_date":"2020-10-28T14:00:00Z","subtitle":"BY business.com editorial staff","thumbnail":{"path":"https://staging.business.com/images/content/5f9/8c97c5a215e003a8b4567/1500-0-"},"title":"13 Customer Service Tips You Should Practice","type":"article","sponsored":false,"channel":{"name":"Marketing","slug":"marketing"}}],"loadMore":true,"skipInterval":3},"page":2,"canonical":"https://staging.business.com/managing/"}},"staticQueryHashes":[]}